The IRC began working in Chad in 2004 in response to the arrival of Sudanese refugees in eastern Chad, providing health, nutrition, Environmental Health (EH), Gender Based Violence (GBV), and education services. Today, the IRC continues to provide these services to both local and refugee populations. Since 2010, the IRC has addressed the major drought and food insecurity crises in the Sahel by providing health, nutrition, and WASH services in the regions of Guera and Bahr El Gazal and has recently opened offices in the Lake region to respond to the refugees and IDPs forced from their homes by the on-going crisis in NE Nigeria and Boko Haram attacks.
The humanitarian situation in the Lake region of Chad has been deteriorating since the outbreak of violence in northern Nigeria in January 2015, which caused thousands of displaced people to seek refuge in the Lake region of Chad.
Scope of work
The Country Director will provide the strategic vision and leadership for the country program with the main focus on ensuring IRC Chad’s programs meet the expressed needs of the beneficiaries we serve. S/he is responsible for ensuring the delivery of quality programs, maintaining/expanding donor and government relations, fundraising and budget management, security and operations management, and developing a motivated and professional team.
Reporting to the Regional Director, the Country Director will work closely with, and receive support from regional and headquarters program technical units, safety and security services, regional finance and operations staff.
Strategic Planning and Management
- Working closely with the Regional Director, and regional team, manage annual review and implementation of IRC Chad’s Strategy Action Plan (SAP) and ensure Chad’s SAP is socialized and institutionalized within the country program;
- Engage effectively with Strategy team members in NY and the UK on IRC2020 strategy initiatives.
- Ensure that structures and systems are in compliance with IRC standards, and that they support program delivery and promote management coordination and efficiency throughout the country program;
- Lead a cohesive and effective management team, promoting collegiality and professionalism among peers and conduct regular senior management team meetings and communicate decisions to IRC Chad staff.
Program Quality & Development
- In coordination with country grants and program staff, ensure that all IRC Chad proposals are developed using the Outcomes and Evidence Framework (OEF) tools and resources and that all initiatives include OEF core outcome indicators;
- Ensure the consistent use of well managed assessment, design and proposal development processes, prioritizing beneficiary engagement in design and ensuring gender equity issues are highlighted;
- Promote a team approach and positive learning environment utilizing headquarters, country program and operations staff and partners to consistently enhance the quality of design and implementation.
- Commit to improving IRC Chad’s ability to effectively collect, analyze, and utilize program measurement data to meet IRC2020 commitments.
Key Partner & Donor Relations
- Strengthen program and support staff’s understanding of partnership principles, partner relationship management and mentoring and develop IRC as a partner of choice for major local and international donors;
- Develop and maintain a high level of understanding of donor priorities, country plans and planned funding initiatives;
- Maintain and expand participation with key donors, host government, local stakeholders and relevant policy and coordinating bodies;
- Work with the partner to ensure that program activities are reported upon in a timely, accurate and well-presented manner, in compliance with IRC and/or donor requirements;
- Develop and maintain effective working relationships with all stakeholders in Chad – including community leaders, NGOs, government ministries/authorities, UN agencies, to enhance cooperation and coordination;
- Represent IRC Chad in external coordination and policymaking forums and networks, including liaison with donors.
Fundraising and Budget Management
- Ensure submission of appropriate, timely high quality proposals and lead required donor negotiations;
- Provide timely and effective oversight of the financial position of the country program including identification and implementation of required changes to match funding levels;
- Maintain effective and coordinated budget monitoring processes for grant funds and discretionary funds;
- Pro-actively seek appropriate funding opportunities and act as country program representative in discussions with HQ senior staff on strategic opportunities;
- Work with finance and compliance staff to ensure good financial forward planning and deal with audit requirements.
Security & Operations Management
- Prepare and lead the expansion in new LGAs in Borno State whilst ensuring safety of IRC Chad staff members, national and international.
- In coordination with the Regional Safety and Security Advisor ensure that the security management plan for the country program is updated and ensure the consistent monitoring and analysis of the security environment and adherence by all staff to the IRC security protocols and procedures;
- Working with country senior management team ensure the development, implementation and monitoring of financial and operational policy and procedures to ensure constant compliance with IRC and donor policies across the program;
- Promote coordination and teamwork between program and operations staff to improve quality of proposal submissions and program delivery.
Staff Development & Retention
- Develop a positive work environment for all staff supported by a professional level human resource management function;
- Ensure IRC national salaries and benefits remain competitive to attract and retain mid and senior level staff;
- Support and hold management staff accountable for providing staff development opportunities and planning;
- In coordination with the HR department, lead efforts to address staff concerns raised during the annual employee engagement survey;
- Identify and mentor high-performing staff.
- University degree in related field or equivalent program management and development experience at senior level;
- Minimum 6 years of relevant experience;
- Ability to work in a highly volatile environment and make rapid decisions;
- Proven abilities in all aspects of project design and implementation;
- Familiarity with US and European donors and their rules, requirements and guidelines;
- Previous experience managing a remote and diverse team;
- Proven experience in new business development;
- Experience of working with local stakeholders – demonstrated ability to collaborate with peer agencies, local government and community leaders to work effectively towards a common and agreed upon results;
- Demonstrable experience in capacity building of partners (civil society, public and/or private sectors);
- Experience living in a post-conflict and conflict environment;
- French and English fluency required.
- IRC and Africa experience is desirable
The position will be based in N’djamena. This is an accompanied post.