Internews will disrupt and mitigate the flow of misleading, inaccurate or malign information for vulnerable populations affected by humanitarian crises during COVID-19 in Lebanon, when the accuracy and timeliness of public health information and the quality of communication between communities and the agencies that serve them is vital to health outcomes. Internews’ methodologies are part of the wider humanitarian Community Engagement and Accountability efforts and contribute to Risk Communication & Community Engagement (RCCE) efforts from health and humanitarian partners by ensuring that community perspectives are captured to inform RCCE strategies and that concerns, rumors and questions are addressed with reliable information that comes from, and is created by, local media or other reliable information providers on a variety of both traditional and social media platforms. This approach galvanizes and supports local media, particularly those trusted and used by vulnerable communities experiencing humanitarian crises, to fully play their role as information providers, as facilitators of conversations within their communities, and as watchdogs and agents of accountability for responders and service providers. Internews will ensure that the work of humanitarian and health organizations is shaped by and responsive to the expressed needs of vulnerable communities and local contexts as the pandemic unfolds.
The Project Coordinator will lead and manage Internews’ field operations in Lebanon, working in close collaboration with other humanitarian agencies to provide vulnerable populations with information that can help them understand and navigate their situation in light of COVID-19.
Scope of Work
- Work closely with the Project Director to formulate and implement project strategy in a fluid environment. Be prepared to pivot operations to respond to emergencies at short notice;
- Manage and coordinate the daily activities of field staff, potentially remotely, including the Humanitarian Liaison Officer, Content Creation team, Information Manager, and Data Analyst;
- Work closely with the Content Manager of the Content Creation team to ensure that the field team coordinates closely with, and is responsive to, the editorial/content/online needs of the target population;
- Actively manage the budget for field operations including the provision of regular budget projections for field costs;
- Provide weekly and monthly reporting to Internews, funders and other stakeholders as required;
- Maintain and develop excellent working relationships and strategic engagement with a wide range of senior figures within the humanitarian relief community, local government, local media, civil society, donor community and other stakeholders as required;
- Oversee timely and smooth coordination with other humanitarian and media development agencies, including actively supporting the Communicating with Communities National Working Group;
- Oversee the implementation, analysis, reporting and dissemination of information needs assessment, research initiatives, program implementation and monitoring and evaluation efforts;
- Lead on all fundraising efforts on the ground, including liaising directly with donors, in coordination with Internews HQ;
- Ensure that field operations comply with all financial, bureaucratic requirements, donor regulations that pertain to staff or consultants that are deployed;
- Liaise with international media and promote Internews’ work, as required;
- Any other duties as required;
- Understanding of and demonstrated commitment to upholding Internews’ Core Values.
- Fluency in spoken and written English; knowledge of Arabic an asset;
- Extensive experience working in relief operations in challenging environments, preferably with a deep understanding of local media and the area of communicating with local populations;
- Excellent knowledge of the mandates and modalities of the international humanitarian sector, including the UN cluster system;
- Interest in, and familiarity with, new media and new digital applications for citizen journalism and information access;
- Excellent interpersonal and networking skills, and the ability to liaise authoritatively with figures from the humanitarian community, local media, local government and other relevant actors, when required;
- Proven experience in the management of people and resources, particularly in deploying and managing people on the ground and remotely in humanitarian contexts;
- Expertise in field security planning and procedures in hostile environments/conflict zones;
- Experience working in health and humanitarian nexus contexts a plus;
- Excellent communication and reporting skills, both written and oral;
- Experience with adaptive management a plus;
- Willingness to work in demanding, stressful and, at times, dangerous situations under difficult living conditions with respect for basic security rules;
- Psychological resilience and a sense of humor;
- Must be self-reliant, resourceful, a good problem-solver, and flexible;
- Relevant university degree.