The recruitment process for General Service positions is subject to local recruitment regulations and Article 4.3 of the ILO Staff Regulations. The ILO may only offer a contract to persons who have a valid residency status in Switzerland or who currently reside in neighbouring France.
The following are eligible to apply:
- ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations.
- Other staff members with at least five years of continuous service with the Office are also eligible. They are encouraged to apply and will be given special consideration at the screening and evaluation stage.
- External candidates *
The ILO values diversity among its staff. We welcome applications from qualified women and men, including those with disabilities. If you are unable to complete our online application form due to a disability, please send an email to ilojobs@ilo.org.
Applicants may be tested to assess skills in Microsoft Word, Excel and/or PowerPoint, or other skills. In addition to any interview or testing that may be requested of candidates, successful completion of the Assessment Centre is required for external candidates.
*Conditions of employment for external candidates: In conformity with existing ILO practice, the appointment of an external candidate will normally be made at the first step of this grade. The entry level salary for this position is 75,384 CHF yearly.
Introduction
The incumbent will be assigned to the Suppliers Unit (SUPPLIERS), within the Budget and Finance Branch (BUDFIN) of the Financial Services Department (FINANCE). The SUPPLIERS unit is responsible for managing and setting standards, processes and tools for the Office wide collection, maintenance and reporting on supplier, bank and bank branch information and master data. It provides guidance, training, support and backstopping services for the entry of suppliers, banks and branches.
The position will provide a variety of financial and administrative support functions related to supplier records in IRIS in compliance with applicable financial rules, regulations, policies and procedures.
The incumbent will report to the Head of the Suppliers Unit.
Description of Duties
1. Analyse, check and process incoming requests for the creation or update of bank, bank branch and supplier records in IRIS. This includes verification of information in relevant databases.
2. Monitor and reconcile information from different systems (including external ones) to identify any anomalies and to take any necessary corrective action. Escalate anomalies which cannot be resolved routinely.
3. Maintain ILO standards for banks and bank branches depending on location.
4. Maintain and update statistics and prepare progress reports related to the area of work.
5. Examine client queries and provide explanations, escalating to the supervisor in disputed, complex or unusual cases.
6. Assist with resolution of rejected payments due to inaccurate or outdated banking data.
7. Assist in providing training, support and knowledge sharing of business processes relevant to the Unit’s mandate.
8. Participate in testing of new process related tools and review of existing processes.
9. Perform other relevant duties as assigned.
Required qualifications
Education
Completion of secondary education supplemented by tertiary training in accounting and/or finance.
Experience
Five to seven years’ of relevant financial, administrative or accounting experience. Experience of working with an enterprise resource planning system. Experience working in banks would be an asset.
Languages
Excellent knowledge of English or French and a working knowledge of the other language. Knowledge of a third language would be an advantage.
Competencies
Knowledge of financial administration and/or accounting techniques. Ability to interpret and work within the applicable financial rules and regulations, policies and procedures. Demonstrated ability to work with word processing and spreadsheet software, including retrieval functions. Ability to communicate effectively both in writing and orally. Ability to deal with clients and to respond courteously, promptly and efficiently to queries. Ability to work in a team and to work within deadlines. Accuracy and attention to detail. Sense of responsibility to maintain data integrity and confidentiality. The ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.
Recruitment process
Please note that all candidates must complete an on-line application form. To apply, please visit the ILO Jobs website. The system provides instructions for online application procedures.
Evaluation (which may include one or several written tests and a pre-interview competency-based assessment centre) and the interviews will tentatively take place during the 1 to 3 months following the application deadline. Candidates are requested to ensure their availability should they be short listed for further consideration.
Fraud warning
The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account – @ilo.org – should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.