Position title: Country Director |
Location of new hire: Guatemala/Honduras |
ChildFund office: Central America |
Manager/Supervisor: Regional Director, Americas |
About ChildFund ChildFund is a child-focused international development organization that works in 23 countries to connect children with the people, resources and institutions they need to grow up healthy, educated, skilled and safe, no matter where they are. ChildFund’s Values ChildFund values a diverse, equitable, inclusive, and accessible environment where everyone is welcomed and celebrated equally. In our culture of connection, you will have ample opportunity to grow, learn, and lead while contributing your talents and innovations to our inspiring mission. ChildFund’s Commitment ChildFund International has a zero-tolerance policy regarding sexual exploitation, abuse and harassment (SEAH) and all other forms of harm by its staff, partners, and other representatives in the delivery of its mission and services for children. ChildFund is committed to creating a safe environment in the workplace as well as in the communities where it delivers programs and services. ChildFund expects every staff member, partner, and representative to adhere to this commitment and to ensure all organizational policies and standards are followed. This position is subject to a range of vetting checks, including a criminal records check and/or disclosure to ensure program participants are safeguarded.
About This Role The Country Director, Central America is responsible for strategic leadership and oversight of ChildFund operations in the Central America Office (CAO), including strategy development and implementation, business development and resource mobilization, external engagement, advocacy and communications, partnership portfolio management, program delivery, sponsorship stewardship, administration and support, enterprise risk management, disaster risk reduction, and safety and security. The Country Director is expected to play an important role in the CAO’s ability to operate with increased self-sufficiency and competitiveness while maximizing social impact and becoming a recognized player in the local contexts. The Country Director fosters strong relationships with local partners and identifies innovative approaches to deliver social impact. The Country Director also guides the CAO team toward greater operational effectiveness and efficiency (with the Global Shared Services where applicable); leads an organizational culture where key sustainable development principles are proactively applied and ChildFund core values and operational principles are practiced with a high degree of employee engagement; establishes appropriate systems; maintains good working relationships with local partners, government officials, and donors; and ensures all staff and representatives are fully aware of and adhere to ChildFund policies and commitments about Safeguarding.
Primary Responsibilities
- Provide oversight ensuring a healthy, growing operational portfolio, engaging in and managing program quality, monitoring and learning, ensuring a healthy mix and portfolio management of strong local partners, grant acquisition and management (pre/post-award), and local fundraising.
- Provide leadership in the management of functions associated with the implementation of Programs, Program Models and Delivery Mechanisms leading team members and partners toward adoption, integration, and learning around key areas including child safeguarding standards, monitoring and evaluation, disaster risks reduction, transformative gender, diversity and inclusion and safety and security.
- Oversee the recruitment and orientation of staff and provide ongoing talent management supervision, leadership, and guidance.
- Supervise, guide and mentor staff to achieve performance metrics and core outcomes and oversee the establishment and functioning of a strong, effective senior leadership team.
- Advance ChildFund’s reputation, position, and brand as a strong reputable child development organization, a leader in children’s issues, and a credible reference point on issues related to children’s development with government authorities, other INGOs, donors, the media, or other stakeholders.
- Actively pursue business development and local fundraising for the CAO through grants, corporations, and individual donors by pre-positioning, advocating, networking, etc. among key influencers important to children’s rights.
- Manage financial, human, and physical resource allocation and maintain quality standards; collaborate with Global Shared Services to facilitate effective and efficient delivery of financial, human resources, and information technology services to the CAO.
- Ensure that adequate internal controls are in place to protect CAO financial and non-monetary assets and that they are used in accordance with donor terms and conditions.
- Ensure that an effective disaster emergency response and preparedness plan is in place and updated regularly.
- Ensure the overall enterprise risks of the country operations are addressed, revised, and managed proficiently. Implement standards, policies, and procedures to protect personnel, programs, and property. Lead a culture of safety and security risk management. Monitor security trends for appropriate action. Allocate adequate budgets for safe program implementation and cost recovery. Uphold duty of care, implementing measures to promote physical and mental health. Work closely with the global security team to achieve standards and a coordinated response to incidents.
- Remain alert and responsive to any safeguarding risks; acquire relevant knowledge and skills to enable you to understand the safeguarding policy and procedures; promote strong safeguarding practices; perform your duty and responsibility to safeguard, report violations, and promote appropriate behavior; and conduct yourself in a manner consistent with the organization’s policies and values.
- Take all appropriate corrective actions, including disciplinary, legal, or other actions in response to any violation of the Safeguarding Policy, follow up on any findings of a violation, and review the applicable policies, procedures, and protocols to identify and address any gaps or weaknesses.
Required Competencies
- Knowledgeable on nuances of children development and donor landscape in Central America with emphasis on El Salvador, Guatemala, and Honduras.
- Fluency in English and Spanish with excellent written and oral communication skills.
- Strong visioning and strategic planning skills.
- Demonstrated excellent inclusive leadership skills, including fostering teamwork, developing and motivating teams, change management, and conflict resolution.
- Demonstrated high-level interpersonal and cross-cultural skills, including the ability to build collaborative relationships internally and externally with senior leadership.
- Results-oriented and effective under pressure.
- Innovative, entrepreneurial mindset.
- Excellent relationship-building and networking skills, with the ability to manage coalitions, attract local and international resources, and build strategic partnerships.
- Demonstrated technical expertise in child-focused programming, sponsorship, program and project management, and budget and resource management.
Required Experience and Education
- University degree in a relevant field is required; a master’s degree in a relevant field is strongly preferred.
- At least 10 years of experience in management or senior management positions in the development sector.
- Demonstrated experience in the management of institutional grants and individual donors.
- Experience in emergency programs and/or community development programs.
- Demonstrated track record of successful business development in international development.
Other Criteria
- Current work authorization and location of residence in Guatemala or Honduras.
- Ability to travel up to 50%.
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