Heartland Alliance is one of the world’s leading anti-poverty organizations, working in communities in the U.S. and abroad, while serving those who are homeless, living in poverty, or seeking safety, by partnering with communities to break cycles of poverty and inequality. The organization is comprised of five nonprofit corporations that provide a comprehensive array of services in the areas of health, housing, economic opportunity, safety, and justice. Additionally, the organization leads state and national policy efforts that target lasting change for individuals and society.
The Chief Impact Officer reports directly to the Chief Program Officer (CPO) of Heartland Alliance and oversees Heartland Alliance’s research and policy division—which houses our research and evaluation, data analytics, policy and advocacy, government affairs, technical assistance, field building, and innovation functions. The work of the division impacts well over 4 million individuals’ lives annually through policy and systems change locally and nationally. The Chief Impact Officer provides high-level and collaborative direction, support, and thought leadership toward advancing systemic change and solving the root causes of poverty and racial inequity, while developing the organization’s capacity to innovate, drive program growth, and increase social impact.
The ideal candidate will be a visionary, passionate, and values-driven leader who has deep experience in advancing human rights and equity. The candidate will be energetic, compassionate, flexible, collaborative, creative, courageous, data-driven, and proactive – a leader who can positively and productively guide transformative change. Individual accountabilities and work volume will be established through the development of annual success objectives, within the framework outlined below.
Specific Job Duties and Responsibilities:
- Develops the organization’s capacity to identify social and economic solutions that measurably advance social change through research and evaluation, data analytics, innovation, policy and advocacy, and/or technical assistance and field building.
- Works collaboratively with and guides company-level Executive Directors and senior leaders at Heartland Alliance to advance policy and systems change that positively impacts the lives of program participants, individuals seeking safety and stability, and those who have been historically marginalized.
- Works collaboratively with company-level Executive Directors and senior leaders at Heartland Alliance to develop integrated and innovative program and policy solutions in order to increase social impact and acknowledge the complexity of needs presented by Heartland Alliance’s targeted populations and communities.
- Serves as an external and internal ambassador and advocates to position Heartland Alliance as a local and national research, policy, and systems change thought leader within our issue area priorities – health and healing, safety and justice, and economic opportunity.
- Works collaboratively with the Chief Information Officer to build a permanent data capacity at Heartland Alliance, including the completion of a data warehouse with capacity to capture, track, analyze, and present program and participant outcomes, and enable data-driven decisions using standard reporting and ad-hoc analysis.
- Leads and fosters the development of a new innovation capacity at Heartland Alliance.
- Pursues and shapes bold, innovative funding and partnership opportunities that further the organization’s strategic vision.
- Advances and strengthens new and existing partnerships with mission-driven groups, philanthropy at the local and national level, and other local and national thought leaders.
- Leads and supports the multi-disciplinary needs of the Research & Policy Division with a particular focus on helping identify and develop infrastructure, policies, and processes to support collaboration, cohesion, efficiency, growth, and ultimately impact.
- Supervises Research & Policy Division directors and support staff.
- Works collaboratively with the CPO and the Alliance Leadership Team to develop strategic plans, annual budgets, and staffing strategies.
- Advises executives and senior leaders on relevant research, policy, and data that affects their work and the strategic goals of the Alliance.
- Presents at and/or participates in Board meetings and Committees, as needed
- Education. Master’s degree in social sciences, public policy, economics, or related field required.
- Experience. Minimum of ten (10) years of senior-executive experience within a complex, multi-issue organization. Strong preference for leaders with ten (10) years of demonstrated success in growing organizational capacity, managing organizational change, and external representation/advocacy on issues related to systems change.
- Language Skills: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to write for publication that conforms to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
- Mathematical Skills: Ability to apply basic mathematical skills to create budgets, manage cash flow, and project growth and revenue/expenses on a multi-year basis.
- Reasoning Ability: Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with a variety of abstract and concrete variables.
- Computer Skills: Proficiency in Microsoft Office Suite and experience using teleconferencing technologies required.
- Other Skills: Experience working with people who are very low income and people of different races and ethnicities. Experience working with people with lived expertise on issues related to their experiences.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to talk and hear.
- The employee is frequently required to use hands to key, handle, or feel and reach with hands and arms.
- The employee is regularly required to sit, stand and walk.
- The employee must occasionally lift and/or move up to 10 pounds.
- Specific vision abilities required by this job include close vision and ability to adjust focus.
Heartland Alliance makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization’s AIDS Policy Statement of September 1987.