World Bank Group Finance and Accounting (WFA) is one of the vice presidencies in the WBG and is responsible for financial reporting and internal control framework for the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC) and the Trust Fund/Partnership portfolio of those entities. 

WFA in the Bank comprises the following functions: Financial Instruments Accounting and Valuation; Loan and Trust Fund Operations; Accounting Business Services; Financial Reporting; Accounting Policy; Documentation and Communication; Advisory Services; and Operational Risks and Controls. These units collectively include approximately 450 staff, of which 100 are in Washington, D.C. with the remainder in regional offices including the largest in Chennai, India.

The WFA Systems and Transformation (WFAST) Division provides project management, data and automation support to WFA business operations, and to each WFA department for the identification and implementation of transformative initiatives (e.g., Lean Six Sigma, Robotics, Project Management, Data reporting and Analytics and Web Platforms). These initiatives are intended to increase productivity and efficiencies in work program delivery, while maintaining continuity in current WFA business operations.

The WFA Systems and Transformation (WFAST) Division is seeking a Business Process Analyst to assist with activities related to risk and controls, reporting, and data management. 

Duties and Accountabilities 

The Business Process Analyst will work under the guidance and supervision of a team lead and will be responsible for specific tasks/projects as well as for working in a team to execute WFAST’s work program. 

The successful candidate will be responsible for:

Key Competencies

The preferred candidate should demonstrate the following competencies: 

WBG Core Competencies

• Deliver Results for Clients: Contributes to delivery of results for client on complex issues. Sets challenging goals that align with the WBG mission and is always looking to improve. Understands clients’ most pressing challenges and contributes to solutions. Takes personal responsibility for producing high quality work, identifying and informing of risks, and delivering results for clients.

• Collaborate within Teams and Across Boundaries: Keeps others fully informed to ensure integration and work consistency. Approaches conflicts as common problems to be solved. Seeks and listens to input from others to inform own decision making and openly shares information. Frames thinking/actions with a WBG corporate perspective in mind.

• Lead and Innovate: Brings new and different insights. Applies critical thinking to current approaches, identifies areas for improvement, and tries new solutions that drive results. Considers own behavior in context of WBG’s values and mission and recognizes impact one has on others. Operates in ambiguity and changing needs and supports others to do the same.

• Create, Apply, and Share Knowledge: Actively contributes to and readily applies WBG’s body of knowledge for client solutions. Contributes to the departments and WBG’s body of knowledge by applying lessons learned and expertise. Actively invests in own knowledge and seeks feedback. Builds personal and professional networks within and beyond the work group.

• Make Smart Decisions: Leverages available data and makes timely decisions. Seeks and analyzes facts, data and lessons of experience to support sound, logical decisions regarding own and others’ work. Applies cost/benefit analysis to meet work program objectives. Contributes to decision making by providing relevant risk-analysis. Shows initiative when necessary and makes decisions in a timely manner within own area of responsibility.

WFA Competencies

• Project Management – Develops and implements realistic and achievable work plans for group or project team – including tasks, priorities, resources and schedules. Establishes priorities, identifies critical tasks, and pushes projects forward in a timely fashion. Establishes controls to detect problems early and notify those involved if deadlines are affected. Creates opportunities and solutions that address more difficult or abstract situations. Creates and adapts solutions to address unusual data or novel situations.

• Analytical Thinking: Coordinates the information gathering and reporting process. Reviews trends and compares to expectations. Conducts research to define problems and prepares responses to anticipated questions. Prioritizes multiple issues and opportunities. Identifies relationships and linkages within several information sources. Anticipates issues that are not readily apparent on the surface. Identifies root causes and effects. Defines priorities within performance objectives. Reports and identifies areas that need guidance in order to resolve complex issues. Anticipates the possible outcome of potential solutions.

• Policies and Procedures: Seeks out opportunities to further understanding of relevant policies and guidance. Identify areas for improvements in existing policies and procedures. Emulate best practices in completing own work program. Provides guidance to junior staff and plays a role in transferring skills and knowledge to others.

• Risk and Controls: Demonstrate understanding of key risks and internal control procedures in the related processes. Able to identify key risks and mitigating control steps in own functional areas. Perform internal control procedures in compliance with the overall risk and control framework. Ensure compliance with overall risk and internal control procedures.

• Information Technology and Systems: Leverage information technology systems and applications to improve productivity and efficiency. Provide inputs to IT system enhancement efforts based on day to day working experience and knowledge of the systems.

• Communication: Utilize appropriate tools and techniques to explain technical information in plain language. Present information in a logical and organized manner both in speech and in writing. Writes effective correspondence, prepares questions and reports, statements of circumstance and briefing notes.

• Client Understanding and Advising: Looks at issues from the client’s perspective and acts beyond normal expectations to ensure client satisfaction. Analyzes situations and determines alternative or creative scenarios and approaches to add value to the business in new and different ways. Works within the team and with other specialty areas to define client needs and develop the best approach to meet client needs. Sees how ideas and best practices from other specialties can be adapted or applied to address client issues.