Founded in 1933, the International Rescue Committee (IRC) is a global leader in providing emergency relief, rehabilitation, post conflict development, human rights protection, resettlement services and advocacy for refugees and others uprooted or affected by violent conflict and oppression. The IRC is committed to restoring hope, freedom, dignity, and self-reliance. IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and thorough accountability to those we serve.
IRC is one of the first humanitarian organizations to bring together specific disciplines involved in violence prevention and response (VPR) in conflict affected settings to ensure collaborative and still specialized support to survivors and those at risk of violence. Over the past 16 years, IRC has pioneered and implemented programs that prevent and respond to violence against women and children, as well as other vulnerable groups in refugee settings and in other conflict-affected contexts, making the IRC a global leader in this field. IRC presently implements VPR programs in 26 countries across Africa, Asia, the Middle East and Haiti, with funding from governments, the UN, foundations, and private donors.
SCOPE OF WORK
The Women’s Protection and Empowerment Service Delivery Specialist will inform new initiatives of the IRC’s Violence Prevention and Response Unit’s service delivery framework for violence against women and girls, with a specific focus on mobile, remote and technology-based service delivery approaches. The Service Delivery Specialist is specifically responsible for working on a two-year project to develop, test and launch a program model and resources for mobile, remote and technology-based approaches to VAWG service delivery. This includes piloting the program guidance in three IRC field programs (Burundi, Iraq, and Myanmar) and providing targeted onsite and remote technical support to the field programs implementing the project over the two year period. This position is also responsible for feeding into and supporting on-going research and learning efforts on the mobile, remote and technology-based service delivery resources and will work closely with a Monitoring and Evaluation Officer and an external research partner.
This position reports to the Senior Technical Advisor, Strategic Initiatives and is based in IRC New York Headquarters with upwards of 40% travel (can be up to 4 weeks at a time) to the field to provide technical support and conduct capacity building and training activities.
Main responsibilities include:
Intervention Resource Development
- Develop a field-tested guidance package to support field programs in deciding when and how to implement mobile, remote and technology-based approaches to VAWG service delivery.
- Work closely with the IRC GBVIMS Specialist on implementing mobile platforms for case management data that can be supported by the GBVIMS current system and future PRIMERO adaption.
- Establish a protocol and process for leading the inter-agency review of the resource package.
- Oversee the editing, translation and design of the resource package for public consumption.
Field Support: Training and Capacity Building
- Pilot the program guidance and tools in three field sites (this includes training actors on the tools and guidelines; monitoring implementing; and gathering data)
- Integrate adaptations from pilot testing into the resource package.
- Plan and implement country specific implementation support. This includes identifying pre-implementation support needs; on-site capacity building and training; and post training support.
- Provide on-site and remote technical support and capacity building to IRC country teams and partner agencies on the program guidance.
- Work with the STA to develop a visibility plan to highlight the resource package and ensure practitioners are aware of and utilizing the resource.
- Lead in-person and online dissemination and learning events for the humanitarian community
- Prepare donor progress reports and manage donor budgets supporting the case management resource development work.
- Work closely with Women’s Protection and Empowerment technical team members on identifying and responding to emerging service delivery gaps—including MHPSS interventions, Caring for Child Survivors, adolescent girls.
- Participate in inter-sectoral meetings at the IRC relevant to service delivery.
- Support new business development and feed into proposals as appropriate.
REQUIREMENTS FOR THIS POSITION
- MA in social work or other related field.
- 5 years experience in humanitarian, development or similar organizations with direct experience working on gender-based violence response (e.g. case management) programming.
- Demonstrated ability to create guidelines and training manuals, with direct training and facilitation experience.
- Excellent oral and written communication, including proven success communicating in challenging and cross-cultural contexts.
- Demonstrated ability to engage in research and evaluation methodologies.
- Highly organized and self-motivated, able to work efficiently on his/her own
- French language proficiency desired
IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.