Position Title: Training & Outreach Coordinator
Reports to: Training & Outreach Specialist
Location: Gallup, New Mexico
COPE’s Training & Outreach Coordinator serves as a key member of the Training & Outreach team and works in close collaboration with the other teams under Food Sovereignty and MEQ in order to implement and sustain on-going programming. The position will work to ensure training curriculum is inline with COPE’s mission and supportive of our tribal partners. This position requires someone who is highly organized to ensure daily operational tasks are completed and compliance is maintained while simultaneously fostering an inclusive environment. This position must foster and embrace a culture of learning and innovation.
- Coordinate with team to recruit new sites to deliver initiatives in their community / setting.
- Coordinate with team to schedule meetings, trainings and workshops, development and dissemination of resources, and coordination across COPE teams and other technical resources.
- Assist team with coordination and proactive communication with staff and stakeholders through workshops, emails, in-person meetings and site visits to programs to support the implementation of initiatives, troubleshoot challenges, and assess ongoing progress.
- Coordinate event planning that entails logistics, participation involvement, evaluation, and communication.
- Assist in the coordination of selection and on-boarding of short-term COPE staff, e.g. doctors, medical students, summer interns and other volunteers involved.
Program Support (25%)
- Draft monthly progress reports for COPE Project stakeholders, abstracts for articles, conference presentations, informational pamphlets, etc.
- Assist with activities related to program evaluation. This includes review of competency assessments data entry, data analysis, and preparation of reports. Distribution of reports and obtaining feedback from stakeholders. Assisting with program evaluation, including entry of competency assessments and survey data, summarizing findings, and providing reports and feedback to COPE staff and other participants.
- Updating, organizing, and maintaining databases (i.e. dropbox, logs, data analytics).
- Updating, organizing, and maintaining listing of sites, community partners, and participants.
- Assist with finances including invoicing and monitoring of monthly expense reports.
- Bi-monthly developing and rectifying purchase orders, supply list, and ordering of program needs.
- Assist the team in quality improvement of the program.
- Data entry of quality assurance and compliance data.
- Assist the team to provide on-going support and technical assistance to existing sites.
- Provide training to new/ongoing sites, key stakeholders, and collaborative partners.
- Ensure accurate curriculum and materials are available to team and partners.
- Assist in development of program material and resources.
- Conduct trainings as determined by need of the agency and collaborative partners.
- Develop training modules that can be administered through web-based, webinars, or other digital or electronic type of formats.
- Creating and editing presentations that are professional in nature and clearly relay the given message.
Outreach Support (25%)
- Collaborate with partner institutions to carry out COPE activities in a timely and cooperative manner, including execution of formal agreements, clarifying respective roles and responsibilities, obtaining buy-in from leadership, projecting and adhering to an implementation timeline, soliciting and responding to feedback by participants
- Serve as a liaison to service units of our collaborative partners. This involves developing relationships with partners, communicating and troubleshoot strategies to build clinic-community linkages, coordinating training and planning meeting events, and incorporating continual feedback among stakeholders to build a tailored approach to COPE implementation at that site.
- Assist in onboarding new sites with collaborative partners.
- Provide on-going technical assistance and resources to sites.
- Schedule and coordinate visits and meetings with collaborative partnering organizations and programs.
- Lead communication and outreach with internal teams.
- Point person and liaison between Training & Outreach initiatives and DevCOM Team.
- Represent Training & Outreach team at local, regional, and national forums.
- Create and maintain collaborative partnerships with active communication and outreach to them on a monthly basis.
- Bachelor’s Degree in Training & Development, Communications, Healthcare Administration, Social Work, Public Health, Public Administration, or related field is required.
- At least two years of relevant experience and a demonstrated track record in similar related area.
- Excellent writing and communication skills is required.
- Experience in developing presentation, resource guides, web-based training modules, and communication materials is required.
- Solid computer and database skills including Excel, Powerpoint, Publisher, and Microsoft Word.
- Honesty, accountability and transparency with a commitment to social justice.
- Exemplary interpersonal skills: ability to collaborate with effectively with culturally diverse staff with demonstrated poise, tact, integrity, and professionalism.
- Strong analytic, and organizational skills.
- Demonstrated intellectual independence and initiative and willingness to learn new skills.
- Ability to assess priorities and manage a variety of competing priorities in a time-sensitive environment and to meet deadlines with attention to detail and quality
- Willing to reside near or in Gallup, NM (location of COPE office)
- Extensive knowledge and experience working with Native American communities, culture, customs and cultural law.
Community Outreach and Patient Empowerment (COPE) is a Native-controlled, non-profit entity based in Gallup, NM. COPE’s vision is to eliminate health disparities and improve the well-being of American Indians and Alaska Natives. COPE works closely with several Boston-based partner organizations, a global non-profit organization called Partners in Health and academic teaching hospital Brigham and Women’s Hospital. COPE has an annual budget of $3.5M and a New Mexico-based staff of approximately 30 individuals. COPE is an American Indian Preference Organization.