The vision of the World Bank Group WBG is to eradicate extreme poverty by reducing the number of people living on less than $1.25 a day to 3 percent by 2030, and promote shared prosperity by fostering the income growth of the bottom 40 percent in every country. To achieve this vision, our strategy has three components: (1) maximizing development impact by engaging country clients in identifying and tackling the most difficult development challenges; (2) promoting scaled-up partnerships that are strategically aligned with the goals; and (3) crowding in public and private resources, expertise and ideas. The architecture underpinning the strategy and instrumental to its success is the establishment of fourteen Global Practices and five Cross-Cutting Solution Areas that, in concert with the WBG Regions, will design solutions that address clients’ most pressing developmental challenges, and ultimately, enable the WBG to meet its twin goals of eliminating extreme poverty and boosting shared prosperity.
The Middle East and North Africa Region Vice-Presidency (MNA) serves a population of 355 million living in 20 countries. There are five Country Departments (CMUs) in the region of which West Bank Gaza is one. The mission of MNA is to foster sustainable growth with a focus on job creation and poverty reduction, economic and social inclusion, and good governance. The MNA Region attaches particular importance to creating a supportive work environment, based on the values of teamwork, transparency, trust, client service, and professional excellence.
COUNTRY AND POSITION CONTEXT
The Bank’s West Bank Gaza program is led by a Country Director based in the field. The two pillars of the assistance strategy—joint across IFC, MIGA and the World Bank—are: state building for service delivery and private sector development for jobs. The Bank is active in water and sanitation, electricity, solid waste management, education, health, private sector development, municipal development and social protection sectors. Key to the Bank’s program in the West Bank and Gaza are adaptability and responsiveness to the uncertain environment. The context is unique, with a very fragile political situation, the Bank’s leadership role in providing economic analyses and recommendations and a dynamic private sector although severely hampered by movement and access restrictions for goods and people. Flows from the Bank to the West Bank and Gaza are about $55 million each year from the Bank’s own income in the form of investment grants, development policy grant, technical assistance and emergency grants — not only to the Palestinian Authority but also to municipalities and NGOs. In addition, the Bank administers two large multi-donor Trust Funds that provide budget support to the authority and support for infrastructure investments, and manages several bilateral Trust Funds on behalf of its development partners.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.
• Team Assistants can work regularly and substantially in more than one language, to include translating/drafting a variety of standard documents, applying effective proofreading and grammar skills in English and other languages, etc.
• Drafts routine correspondence and proofreads materials using proper grammar, punctuation, and style.
• Incorporates agreed comments into documents, making full use of collaboration tools and software capabilities.
• Uses word processing or desktop publishing skills to produce complex text, reports, figures, graphs, etc., according to standard Bank formats and distribution.
• Coordinates schedules taking priorities into account, monitors changes, and communicates the information to appropriate staff, inside and outside the immediate work unit, including officials outside the Bank Group.
• Solves non-routine problems (e.g., responds to requests requiring file search, etc.).
• Assists in preparation and logistical planning for various events, e.g. conferences, workshops, negotiations, etc.
• Tracks assigned task/project steps/timetables, coordinates with relevant staff and provides assistance and/or information on project-related matters.
• Maintains current distribution lists, phone/address lists of project/product contacts, and distributes documents for the team.
• Maintains up-to-date work unit project and other files (both paper and electronic).
• Provide back up to other Team Assistants while on leave, including the receptionist.
• Provide support on specific activities to Resource Management Analyst.
• Bachelor degree with at least 3 years work experience in a relevant position such as administration assistance in multi-national or international organization preferred.
• Excellent office support and organizational skills, including being proactive and demonstrating the ability to prioritize and deliver assignments within tight deadlines often under severe pressure
• Excellent command of written and spoken English, Arabic including ability independently draft a variety of formal and informal correspondence; to proofread/edit materials.
• Superior interpersonal and diplomacy skills including demonstrated ability to work in a team-oriented and multi-cultural environment; demonstrated ability to handle sensitive and confidential information with due discretion; ability to deal tactfully and discretely with high-level Bank and government officials.
• Technology and systems knowledge – Demonstrates advanced knowledge and experience working with Microsoft office applications (Excel, PowerPoint, Word, etc.). Has ability and willingness to maintain up-to-date knowledge and skills as technology.
• Project and task management – Exhibits good organizational, problem-solving skills and ability to work competently with minimal supervision. Demonstrates attention to detail and quality. Has ability to manage multiple tasks and complete tasks within agreed schedule.
• Versatility and adaptability – Demonstrates flexibility and is receptive to the implementation of new solutions. Is willing to stretch own capability. Demonstrates motivation to avail and adapt oneself to effecting change.
• Client Orientation – Exhibits positive and professional client service attitude; is able to understand clients’ needs and complete them professionally.
• Drive for Results – Takes personal ownership and accountability to meet deadlines and achieve agreed- upon results, and has the personal organization to do so.
• Teamwork (Collaboration) and Inclusion – Collaborates with other team members and contributes productively to the team’s work and output, demonstrating respect for different points of view.
• Business Judgment and Analytical Decision Making – Able to manage information and support retention and disposition of information and records. Can search, report, and deliver basic information from various sources and independently respond to basic inquires.