Established in 1944, the WBG is one of the world’s largest sources of funding and knowledge for development solutions. In fiscal year 2016, the World Bank Group committed nearly $64.2 billion in loans, grants, equity investments, and guarantees to its members and private businesses. The Bank’s Board approved approximately $45.9 billion in financial assistance, comprising about $29.7 billion in IBRD lending and about $16.2 billion in IDA support.
The institution is governed by 189 member countries and delivers services out of 120 offices with more than 10,000 staff located globally. The WBG consists of five specialized institutions: the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for the Settlement of Investment Disputes (ICSID). The World Bank is organized into six client-facing Regional Vice-Presidencies, several corporate functions, and fourteen Global Practices (GPs) as well as five Cross-Cutting Solution (CCSAs) Areas to bring best-in-class knowledge and solutions to regional and country clients.
The World Bank Group serves 30 client countries in the Latin America and the Caribbean Region (LCR). Clients range from large rapidly growing sophisticated middle income clients to IDA countries to small Caribbean states to one fragile state. Despite immense resources, dynamic societies, and an average annual per capita income of about $4,000, deep inequalities persist in most LCR countries, with nearly a quarter of the Region’s people living in poverty. The Bank’s strategy in LCR is focused on five pillars: (a) stimulating growth and improving competitiveness; (b) reducing poverty and inequality; (c) making governments and institutions work for people; (d) providing a platform for tackling global issues (climate change, trade, disease, migration), and (e) reducing risk, whether from extreme weather events, climate change, crime and violence or other.
The Paraguay office consists of eight staff and is the center of Bank operations for Paraguay. There is a Resident Representative based in Asuncion but the rest of the management team is located in Buenos Aires. The Paraguay program includes project and sector work mainly in infrastructure. Office values include dedication, hard work, teamwork and cooperation among colleagues.
The Team Assistant (TA) provides a full range of office support work and administration in support of the office. He/she will report to the Resident Representative and will coordinate extensively with the Office staff and liaise frequently with team members both at the Argentina Country Office, as well as external counterparts. His/her work program will be coordinated by the Senior Executive Assistant (SEA) and the Resource Manager Officer (RMO) based in Buenos Aires. The TA works regularly and substantially in more than one language (English/Spanish). No travel is expected for this position.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.
• Handle routine data entry to the system, process e-banking transactions, write checks. Issue VAT certificates and solve tax issues that may arise. Liaise with vendors regarding vendor registration, invoicing, payments, tax, and other issues. Liaise with local commercial Bank regarding Staff Payroll Bank Account opening and other issues. Carry out petty cash custodian role. Prepare travel advances for staff.
• Issue Letters of Appointments to Local Short Term Consultants/Temporaries.
• Handle filing of administrative records, keeping relevant documents and invoices systematically to fully support the bank accounts. Perform control activities, including but not limited to: physical inventory check, cost efficiency analysis, procurement quotations analysis, new systems’ piloting and implementation activities, among others. Advise Local Staff and TTLs on policy interpretation and troubleshooting.
• Provide overall administrative support and assist on requests which are related to administrative and accounting transactions.
2. The Team Assistant will also provide support to the Team in the Paraguay Country Office. In this role, his/her duties will include, but are not limited to:
• Assisting with the preparation and logistical planning for various events, e.g. conferences, workshops, negotiations, etc. Providing assistance in arranging activities such as reserving rooms, arranging catering, AV equipment, video- and tele-conferencing coordination, etc.
• Processing contracts in eConsult, drafting correspondence and proofreading materials, assisting with travel arrangements, and providing back-up/cross-support to colleagues in the Paraguay Office during absences or peak periods as needed.
• Proficient English and Spanish skills (verbal and written)
• Ability to work with financial data, interpret policies and procedures, understand the controls framework.
• Great attention to detail, thorough and analytical, ability to handle multiple tasks simultaneously
• Excellent time management and organizational skills, ability to produce high-quality work under pressure.
• Ability to handle sensitive and confidential information with utmost discretion.
• Committed, self-motivated team player with good inter-personal skills, and ability to work effectively in a multi-cultural environment.
• Technology and systems proficiency: Demonstrates advanced knowledge and experience working with Microsoft office applications (Excel, PowerPoint, Word, etc.). Has ability and willingness to maintain up-to-date knowledge and skills as technology and workflow change.
• Project and task management: Demonstrates good organizational skills, and ability to work capably with minimal supervision in a fast-paced and deadline oriented environment; can identify and resolve routine and non-routine issues. Able to stay organized, calm, and constructive in stressful situations. Able to select task and project delivery process and schedule, can manage multiple tasks within tight deadlines; demonstrates willingness to do what it takes to get a task completed within the agreed schedule. Demonstrates orientation to detail and quality; able to independently conduct quality control of own work (review for accuracy, fulfillment of relevant requirements, etc.)
• Institutional policies, processes, and procedures: Demonstrates knowledge of own unit/department’s programs and products, and how they fit into the mission of the WB; knows key players, understands own role and value added to the team and to the organization. Displays good understanding of WB policies and procedures relevant to the area of assigned responsibilities and is able to apply and implement them with minimal supervision.
• Versatility and adaptability: Demonstrates flexibility and is receptive to the implementation of new solutions. Demonstrates willingness to avail and adapt oneself to effecting change. Demonstrates willingness to undertake tasks that stretch his or her capability.
• Lead and Innovate: Proactively identifies problems or obstacles in area of assigned responsibility. Considers own behavior in context of WBG’s values and mission. Understands and displays flexibility to adapt to department needs.
• Deliver Results for Clients: Displays a positive and professional service-orientation in client interactions. Demonstrates understanding of department’s key programs and/or products and how they are related to the larger organization. Prioritizes requests and/or tasks according to priority and highest impact for clients.
• Collaborate Within Teams and Across Boundaries: Actively collaborates with others in own team and displays an open, helpful attitude toward others. Approaches conflicts as common problems to be solved. Includes others in own work and thinking. Considers the impact of work on WBG.
• Create, Apply and Share Knowledge: Demonstrates initiative in building and growing own skills. Understands own knowledge and learning gaps. Takes feedback constructively and provides feedback on the work of others.
• Make Smart Decisions: Thinks through problems and articulates the appropriate course of action. Takes action once decisions are made.