Position Title: Supply Chain Officer, Sourcing and Compliance
Reports to: Director of Supply Chain and Logistics
Location: Boston, MA
Position Type: Full time, 12 month contract
Travel: 25% preferred
Application: Please submit a cover letter with your resume
Please note that we are not able to sponsor U.S. work authorization for this role.
Partners In Health (PIH) is an international health organization relentlessly committed to improving the health of the poor and marginalized. PIH partners with local governments to build local capacity and works closely with impoverished communities to deliver high-quality health care, address the root causes of illness, train providers, advance research, and advocate for global policy change. PIH currently has implementation programs in Haiti, Rwanda, Lesotho, Liberia, Malawi, Peru, Mexico, Kazakhstan, Sierra Leone and Navajo Nation. Through our partnership with Harvard Medical School and the Brigham and Women’s Hospital, we support a wide range of programs in dozens of other countries around the world.
The Supply Chain and Logistics Team is responsible for supplying PIH sites with medical and programmatic equipment, supplies, and pharmaceuticals. This scope of work includes international order management and administration, sourcing new items and identifying best pricing, overseeing US-based warehousing, managing international shipping and documentation, coordinating the customization and implementation of PIH’s supply chain management software, designing reports, providing support for biomedical and facilities teams, and providing technical support.
The Supply Chain Officer will lead the sourcing and compliance function within the Supply Chain and Logistics Team, with the goals of improving systems for internal and external compliance, increasing cost savings for the organization without compromising quality or on-time delivery, and diversifying PIH’s vendor pool. The Officer will work closely with members of PIH’s programs and clinical teams to understand requirements for new items and procurement activities and will collaborate with PIH’s finance, contracts, and development teams to improve policies, steward relationships with key vendors and partners, and audit and improve funding and regulatory compliance. As a member of the Supply Chain and Logistics Team, the Officer will provide support to other functional areas of the team as needed, including planning and logistics. The Officer must be comfortable representing the supply chain team both internally and externally to donors, vendors, and other partners with importance to the organization, and will support and contribute to broader organizational projects, including proposal development, grant reporting, budget creation, and systems design.
– Act as the organizational subject matter expert for sourcing medical products (primarily pharmaceuticals, medical supplies, laboratory and diagnostics supplies, and medical equipment)
– Optimize strategic sourcing at PIH with an initial evaluation and ongoing audits; take a proactive, solution-oriented approach to implementing process improvements and updating policies/procedures
– Identify opportunities to implement contracts to increase cost savings and improve lead times; negotiate contracts with vendors
– Lead annual bid process with US-based and international vendors
– Identify and collaborate with partners and vendors who can provide technical expertise in sourcing
– Identify new sources and design systems to report on vendor performance
– Work with clinical and program teams to document specifications and requirements for new purchasing requests
– Manage and clean data related to sourcing activities and conduct data analysis to inform decisions
Supply Chain Compliance:
– Act as the supply chain team’s subject matter expert for funder compliance, including USAID and US Government regulations as well as other donors and regulatory agencies
– Evaluate supply chain processes, systems, and documentation to ensure ongoing compliance; propose and execute improvements and solutions to areas of weakness
– Design reports and contribute to the design and testing of information systems to enable compliance and accurate donor reporting
– Flexibly respond to requests for support from sites and other departments
Team Management & Mentorship:
– Support and train team members to ensure compliance with internal and external procurement guidelines
– Identify and implement opportunities for professional development and capacity building for supply chain staff across the PIH network
- 6-8 years relevant experience in supply chain, operations, or global health, with at least two years of experience specific to sourcing and compliance
- Demonstrated success with strategic sourcing, ideally with negotiating international contracts and long term agreements, as well as US-based GPOs
- Experience overseeing procurement, including conducting bids, compliant with USAID or similar rules and regulations
- Strong communication skills; ability to represent PIH’s mission and programs externally
- High attention to detail and proficiency with excel-based data analysis
- Ability to implement process improvements and positively influence team members towards meeting organizational goals
- Ability to work well with a diverse team, honoring the concerns and priorities of field-based staff
- Interest in social justice and/or issues of access to medicines
- Experience working/living in a developing country
- Experience evaluating systems for compliance, ideally with USAID or similar rules and regulations
- Experience managing USAID grants or grants with similar rules and regulations
- Experience working with information systems, preferably inventory management or ERP systems
- Proficiency in French or Haitian Creole
Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.