THE WORLD BANK GROUP’S VISION AND STRATEGY
The global development community is at an auspicious turning point in history. Thanks to the success of the past few decades and favorable economic growth, developing countries now have an unprecedented opportunity to end extreme poverty within a generation. This is the vision of the WBG: to eliminate extreme poverty by reducing the number of people living on less than $1.90 a day to 3 percent by 2030, and promote shared prosperity by fostering the income growth of the bottom 40 percent in every country.
To achieve this vision, the WBG Board of Governors has approved a strategy for the organization. This strategy leverages, for the first time, the combined strength of the WBG institutions and their unique ability to partner with the public and private sectors to deliver customized development solutions backed by finance, world class knowledge and convening services. The strategy has three components: (1) maximizing development impact by engaging country clients in identifying and tackling the most difficult development challenges; (2) promoting scaled-up partnerships that are strategically aligned with the goals; and (3) crowding in public and private resources, expertise and ideas.
ABOUT THE WORLD BANK GROUP
Established in 1944, the WBG is one of the world’s largest sources of funding and knowledge for development solutions. It is governed by 189 member countries and delivers services out of 120 offices with nearly 15,000 staff located globally.
The WBG consists of five specialized institutions: the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for the Settlement of Investment Disputes (ICSID).
The International Affairs department oversees and coordinates World Bank institutional relationships and engagement with donor countries, Multilateral Development Banks, the OECD and key multilateral fora, such as the G7 and G20.
The International Affairs department is seeking an experienced and dynamic individual as Special Representative and Director to head the Europe Department (IAOEU). The Special Representative and Director, Europe will report to the Director, International Affairs. S/he will lead the Bank’s external affairs strategy and outreach program for these countries, and supervise a team of international affairs professionals focused on building political and financial support, and understanding for the World Bank Group and its mission. The successful candidate will have a proven track record in political analysis, relationship management and communicating complex issues, a clear understanding of the World Bank Group’s role and programs, a sharp analytical mind, excellent writing skills, strong advisory skills, excellent political judgment, and solid managerial experience.
The Special Representative and Director’s management responsibilities cover activities and services carried out from International Affairs offices in Europe (Berlin, Brussels, London, Paris, and Rome), which are grouped under International Affairs Europe (IAOEU). IAOEU is structured around relationship management of European donor countries and the OECD. The Unit is currently part of the Europe and Central Asia Vice Presidency and will transfer to the External and Corporate Relations Vice Presidency as of January 1, 2017. The Brussels office will report jointly to ECR and ECA as of January 1, 2017.
The Special Representative and Director leads the institutional relationships with European stakeholders and oversees the European satellite offices. S/he is responsible for delivery of all the IAOEU units; for overseeing effective implementation of high-quality European and country-specific activity programs, aimed at strengthening the Bank’s relationship with European executive branches, legislatures, academia, think tanks and media that are based in Europe. S/he directs the work of the country teams in building and maintaining strategic relationships with key counterparts in government and other important constituencies (private sector, parliamentarians, and civil society organizations) at the country level.
The Special Representative and Director acts as the focal point to ensure that IAOEU’s strategy and operations are closely aligned and integrated with the overall WBG mission and strategic directions, notably ECR’s strategy and work program. The Special Representative and Director plays a key role in ensuring an integrated, whole-of-Bank-Group approach to our relations with European shareholders. S/he needs to draw on a wide network of contacts across the Bank Group to ensure that Bank approaches are well-coordinated, and that key strategic information is flowing in a timely manner to relevant colleagues in the institution. The Special Representative and Director needs to exercise sound and nuanced judgment, advising colleagues on best approaches and using persuasion and influence to shape donor engagement strategies of all parts of the Bank Group.
***The World Bank Group is committed to achieving diversity in terms of race, gender, nationality, culture, and educational background. Individuals with disabilities are equally encouraged to apply.***
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 4 year term appointment.
The Special Representative and Director is responsible for performing activities in the following areas:
Business Management (incl. strategy, operations and quality control) responsibilities:
• Develop strategic engagement, communications, and outreach programs to foster and maintain the Bank’s relationships with key government counterparts, constituencies, opinion-makers, and media in European donor countries.
• Develop and implement strategy for successful support to WBG corporate resource mobilization efforts, including IDA replenishments from constituent countries.
• Supervise the implementation of country-specific relationship management and dialogue with European governments, constituencies, and institutions.
• Represent the Bank in its relations with high-level decision-makers, policymakers, and opinion-makers in Europe.
• Ensure a timely and focused flow of analysis on European and OECD attitudes and actions on development issues.
• Direct and guide management on the Bank’s strategic relations with the OECD and development finance institutions, including strategic guidance for senior management on priority issues for Bank engagement, opportunities for cooperation and relationship and reputational risks.
• Provide full assistance in the planning, briefing, conduct, and follow-up of visits by the President, Executive Directors, and the Bank’s senior management to European capitals and the OECD.
• Provide advice and recommendations to the Bank’s senior management on policies and approaches arising from the Bank’s relationship with European countries.
• Working closely with ECRGE, provide strategic guidance on Europe-based work related to Bank-wide outreach to key constituencies in the private sector, parliamentarians and CSOs.
• In collaboration with ECROC and ECRGE, provide strategic guidance on IAOEU involvement in Bank consultations, campaigns, launches, and roadshows.
• Coordinate closely with other Bank representatives located in Europe and their VPUs to ensure effective deployment of all staff in our European offices across national boundaries, issues, and constituencies.
• Partner with other Vice Presidencies across the World Bank Group, in particular with the Europe and Central Asia VPU, and the Middle East and North Africa VPU, to provide Bank Group services to European countries and countries in Europe’s neighborhood.
• Liaise closely with colleagues across the Bank Group to ensure a coordinated and strategic approach to engagement with key European stakeholders.
People/Talent Management responsibilities:
• Leads the European Heads of Office meetings and oversees the International Affairs offices in Europe (Berlin, London, Paris, and Rome), including overall administrative oversight of budget, accounting, and HR processes, working closely with the assigned RM Officer.
• Leads and motivates the teams with a focus on client orientation, development outcomes and problem solving, and takes responsibility for achieving and communicating these outcomes with staff, and the management team.
• Manages the functioning of department, models integrity and inclusion, offers mentoring and development opportunities for staff.
Resource Management responsibilities:
• Ensures that deployment of Bank’s resources are consistent with Resource Management rules, policies and internal controls
• Sets priorities and allocates budget within and across the department, in line with institutional priorities and a view to maximizing the impact and value-added of the Bank’s activities.
Relationship Management Responsibilities (Internal and External):
• Identify and promote partnerships and dialogue between European development agencies and Bank operations and networks.
Knowledge Management responsibilities:
• Embraces good corporate citizenship, including contributing to the development, implementation and communication of corporate policies, strategies and priorities (including ongoing reforms in investment lending, knowledge management, HR policies, and the “Global Bank”)
• Champions ECR management initiatives
• Takes accountability for gathering, managing and disseminating best practices and knowledge across the institution
• Relationship development and management: Demonstrated track record of developing and managing relationships with government partners and development stakeholders. Sensitivity to the Bank’s internal and external relationships. Demonstrated experience and skills in managing high-level relationships with a variety of audiences (government officials, international institutions, private sector, civil society, media, etc.). Ability to serve as a spokesperson for the institution, both to the public and in high-level external policy discussions. A superior professional reputation to ensure the respect of both external clients and Bank senior management.
• Experience in dialogue with European donor governments and constituencies: Strong track record of dialogue with European government institutions, at both policy and operational levels. Knowledge of key donor institutions, of political developments in major European countries, of major media outlets, and of civil society. Experience of donor coordination and partnerships (consultative group meetings, IDA replenishments, multi-constituency consultations, resource mobilization) highly desirable.
• Development knowledge: In-depth knowledge of development, Bank policies and programs, and global issues currently facing the multilateral development institutions, and broad understanding of the changing development landscape and environment, particularly with respect to the EU constituencies. In-depth knowledge of European countries development policy preferences.
• Management and teamwork: Solid experience in managing and leading multicultural teams. Ability and passion for leading and coaching staff effectively and to their full potential. Proven ability to lead teams to achieve results and implement strategies. Strong interpersonal skills and an effective team player. Commitment to the goal of developing a diverse ECR team that will present an exciting external face to the world.
• Operational and policy dialogue experience: Experience in Bank operations, policy dialogue (sectoral or country-based), and resource mobilization partnerships highly desirable.
• Analytical skills: Strong ability to analyze and synthesize complex issues and to communicate to others in a clear and concise way.
• Communication skills: Strong oral and written communication skills, and ability to present and defend difficult positions to senior officials, both in and outside the Bank. Strong skills in making public presentations and in communicating complex issues in simple terms. English essential, and good knowledge of other European languages desirable.
• Entrepreneurial skills: Strong ability to quickly learn, adapt, and be innovative as new challenges arise. Demonstrated high initiative and drive for results.
Bank Managerial Competencies
• Courage of your Convictions
Outstanding WBG managers demonstrate the confidence in their convictions and the integrity to express themselves to peers and superiors even if it is easier or more comfortable to refrain from speaking up. They have the confidence, balanced with humility and judgment, to operate with the intent of doing what is right for the WBG and its clients. Key themes include: confidence, resilience, agility, judgment and adaptability.
GI level description: Takes on challenges in a very diplomatic way, seeing them as an opportunity for both personal and organizational improvement. Pushes back against one’s peers, manager and others higher in the organization, and clients, when necessary or in the best interests of the WBG mission and its clients. Advances bold ideas in the face of resistance (internal and external), especially when they are consistent with the WBG mission and values.
• Leading the Team for Impact
Outstanding WBG managers focus on the WBG purpose and mission in order to provide on-going clarity and vision to their teams. They align capabilities and resources around the WBG mission. They create an energizing and empowering work environment where people are engaged and have the resources necessary to do their jobs, while holding team members accountable for results and improvement. Key themes include: building, focusing, constructing, empowering and aligning teams through clarity and resources.
GI level description: Inspires through linking the vision of their department/organization to the WBG mission. Ensures that others buy into the vision through taking symbolic actions and reinforcing desired changes. Energizes through positive encouragement and reinforcement for thinking about possibilities of what can be done versus what can’t be done. Aligns people around the WBG mission as a way to focus people on the most critical priorities. Includes resolving competing priorities as they exist.
• Influencing Across Boundaries
Outstanding WBG managers persuade, convince and create buy-in for ideas and initiatives in order to advance their own goals and strategies, consistent with the WBG mission and vision. Key themes include: having a positive impact on others through varying sophistication of influence techniques, scope of impact and effective navigation through the culture.
GI level description: Takes a broad view of the organization, seeking to influence across multiple departments in order to advance initiatives. Displays awareness and respect to other’s position when making a case for an opposing opinion. Anticipates other’s reactions, preparing responses and contingency plans in advance. Crafts an argument unique to the individual in order to gain buy-in and participation; engages the heart and mind of the individual by making one’s point of view relevant to them and by connecting with their emotions.
• Fostering Openness to New Ideas
Outstanding WBG managers create open and innovative climates for the people around them. They are transparent, open to divergent views and encouraging of these attributes in others. They promote broad thinking and frank discussion, welcoming others’ input into the decision-making process, and they build on others’ ideas. Key themes include: openness, humility, true two-way communication, strategic thinking and the space to be innovative without negative repercussions.
GI level description: Creates and models norms around how others should interact. Encourages and supports the people with whom they come into contact to embrace differences, create transparency and promote frank and respectful discussions. Changes systems or processes to encourage more open communication and to facilitate new ways of doing things.
• Building Talent for the Future
Outstanding WBG managers build people’s capabilities for the future by supporting and leveraging the diversity of staff in terms of their race, gender, nationality, culture, educational and professional backgrounds. They create growth opportunities for others, encouraging them to stretch beyond their current experience or comfort zone. They provide ongoing feedback and development, including long term career development and mentoring, as well as hold their team members accountable for developing others. Key themes include: Supporting the growth of all staff to further their development technically, professionally and personally to better address clients and WBG’s mission.
GI level description: Creates opportunities for development, such as full job change or project assignments (as appropriate for their career path) in order to grow their breadth of knowledge and/or leadership capability; may include moving people to different groups or business units. Makes the time to reach out to key talent to mentor them and determine their aspirations, both within and outside the immediate team, regardless of benefit to own self. Identifies future leaders in the organization and develops them over the long-term, incorporating building leadership and WBG specific behaviors. Prioritizes the development of diverse talent in order to ensure that the Bank’s staff is able to meet the needs of our clients both now and in the future. Holds team members accountable for providing development opportunities and activities for their people.
• Lead and Innovate – Mobilizes the organization for innovation.
• Deliver Results for Clients – Leads an organization that focuses on results for clients and impact rather than transactions or processes.
• Collaborate within Teams and Across Boundaries – Takes accountability for collaboration at all levels of the WBG and with external partners.
• Create, Apply and Share Knowledge – Drives a culture where knowledge is created, applied, and shared to strengthen WBG’s leadership role, development impact and to improve solutions for internal and/or external clients.
• Make Smart Decisions – Models decisiveness and accountability.