ICF seeks a Special Projects Manager to support the Child Welfare Capacity Building Center for States (the Center) contract with the Children’s Bureau. The goal of the Center is to support and enable child welfare agencies across the country to build on and expand their capacities to serve their communities and to keep children safe and families strong. The Special Projects Manager will help ensure the achievement of contract deliverables through the management and troubleshooting of assigned project work that may involve a variety of Center deliverables and work group support across all Center functional areas. The successful candidate has broad knowledge of project management that can be applied to deliverables such as product development, events, and other workgroup support.
- Establish a “shoulder-to-shoulder” working relationship with assigned project leads and carry out project manager responsibilities as a key team member.
- Support assigned project leads in any needed planning activities, including visioning and charter development.
- Support assigned projects lead in budget monitoring over the course of the project and be prepared to lead budget development and budget oversight discussions as a critical part of the work.
- Develop team agendas with assigned project leads and as appropriate, lead portions of project team meetings.
- Establish communication plans appropriate for the complexity of the project that manage both external and internal communication needs.
- Utilize appropriate project management tools to support the ongoing work of the project team and to identify any potential risks and corresponding solutions to keep the work on time and within budget and scope.
- Schedule regular project meetings and provide regular updates to the project schedule and assigned tasks to maintain project flow and ensure deliverable completion.
- Provide leadership across the project in innovation and problem solving.
- Collaborate as part of a project team to ensure that the expertise, skills, and relationships of Center SMEs, consultants, and other staff are leveraged efficiently.
- Work with assigned project leads on any update meetings or materials needed for the Children’s Bureau or other external stakeholders.
- Maintain project documentation using an electronic workspace that is accessible to all team members. This includes meeting minutes, work plans, written deliverables, and/or any other relevant project materials.
- Contribute to the body of knowledge available about project management in a child welfare environment.
- Provide feedback about challenges and successes and troubleshoot any barriers encountered within the assigned tasks.
- Engage in recognizing team and individual successes as part of projects and make efforts to keep team members’ direct supervisors informed of any such activities whenever appropriate.
- Associates/Bachelor’s degree in social work, public administration, or related field.
- At least 5 years of professional project management experience, including client relationship management, staff supervision, and budget management in a contract consulting environment.
- Demonstrated ability to build and maintain strong stakeholder and partner relationships, including balancing multiple perspectives/needs.
- Project Management Professional or equivalent certification
- At least 2 years of experience in training and technical assistance (T&TA) and/or capacity building provision in a human services field, preferably child welfare.
- Solid team builder and team player on TA project management.
- Strong analytical, problem-solving, and decision-making capabilities.
- Ability to manage multiple projects simultaneously and maintain high-quality results in a fast-paced environment.
- Excellent verbal, interpersonal, and written communication skills.
- Demonstrated, outstanding level of professionalism in providing administrative support, including ability to exercise good judgment, discretion, tact, and diplomacy.
- Proficient with MS office applications (i.e., Word, Excel, and PowerPoint).
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.
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