Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 42 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. Through 28 regional offices in cities across the United States, the IRC also helps refugees resettle in the US and become self-sufficient.
The Special Needs Care Coordinator will assist medically vulnerable refugees in achieving the optimal level of health and wellness possible, as well as obtaining timely, culturally-appropriate health services. The Special Needs Care Coordinator will also build the capacity of IRC Baltimore to serve medically vulnerable refugees by building partnerships with health service agencies, managing patient advocates, and empowering refugees. This position reports to the Casework Supervisor and manages volunteers and interns.
- Provide health case management through assessment of immediate and long-term health needs, planning, implementation and overall evaluation of medically vulnerable refugees’ needs.
- Provide advice and guidance to caseworkers regarding the health service provision plan for medically vulnerable refugees.
- Meet regularly with the case management, health and extended services teams to ensure the continuum of care for medically vulnerable refugees.
- Develop and/or strengthen partnerships with medical providers and health service organizations that will benefit refugees.
- Develop and/or adapt health resource and education materials for use by staff, volunteers, and clients.
- Supervise ICM interns and nursing students from medical institutes
- Bachelor’s Degree in related field preferred. Masters in social work, public health, human services or related field strongly preferred, i.e. MPH, MSW, LCSW.
- Experience in medical case management, health advocacy, and/or community-oriented primary care.
- Experience in partnership development with health service organizations, and facilitating trainings for volunteers, staff, and/or beneficiaries preferred
- Experience in domestic refugee resettlement programs or closely related social service delivery programs highly desirable.
- Ability to manage multiple and diverse priorities, and getting the job done right under pressure and with tight deadlines.
- Demonstrated problem-solving and follow-through ability, with outstanding attention to detail.
- Strong communication and interpersonal skills. Proven ability to work independently and as a team member in a fast-paced, cross-cultural environment.
- Proficiency in Microsoft Office applications preferred
- Possess reliable transportation, valid US driver’s license, and active insurance policy.