Job Title: Social Enterprise Manager
Department: Global Operations- Africa
Based in Abuja, Nigeria
Reports to the Regional Social Enterprise Lead with a dotted line to the Country Representative
*Must be authorized to work in country of hire**
Who we are
With over 50 years of experience, working in over 40 countries, Population Services International (PSI) is the world’s leading non-profit social marketing organization. PSI is reimagining healthcare, by putting the consumer at the center, and wherever possible – bringing care to the front door.
We are working to fix market failures, shape future health markets and shift policy and funding to better support consumer powered healthcare. There are over 5,000 “PSI’ers” around the world. We are a diverse group of entrepreneurial development professionals with a wide range of backgrounds and experience. All with unique skills that we bring to the critically important work that we do.
PSI Nigeria is a dynamic platform implementing cutting edge programming to improve women’s access to vital reproductive health services. The Social Enterprise Manager will be responsible for developing and growing an exciting Social Enterprise portfolio and market in Nigeria initially focused on the SRHR space. He/She is charged with implementation of PSI’s Sales and Marketing strategies, plans and activities with the goal of developing and growing different PSI and donor brands in the Market.
Sound like you? Read on.
Below is the summary of the specific Roles:
- Working closely with the PSI Social Enterprise teams, Lead planning and launch of the new Global PSI brands in the Nigeria market.
- Lead the sales, and medical detailer teams, and work closely with the Social Enterprise Lead to ensure Nigeria’s enterprise goals relating to the P&L, Market Growth and Market execution are achieved.
- Develop PSI Nigeria’s annual marketing and business planning process for all brands.
- Propose and lead the market research and landscaping process developing useful market and consumer insights to data driven decision making by PSI.
- Propose and track metrics to measure the effectiveness of PSI marketing interventions;
- Oversee scale of the Sales Force Automation and other digital innovations to drive PSI objectives of sustainably bringing care closer to the consumers.
- PSI lead representative at market development engagements with different stakeholders including MoH, Private and Commercial players.
- Work with the pharmacy teams to lead new product registrations in Nigeria
- Identification of strategic partnerships in Nigeria that could expand product offerings beyond the PSI owned brands.
Key performance Indicators
- Marketing Strategy and Plans for existing and new products, developed and executed in line with PSI planning guidelines
- Marketing spend fully managed within approved budgets
- PSI Business Plan commitments on market growth, revenue targets and brand performance achieved.
- Financial monitoring system developed for the Strategic Business Unit with monthly monitoring and reporting structure;
- Social Enterprise marketing plan in place addressing products, price, promotion (including site communication plans) & place and activities implemented that will lead to increased visibility, customer volume to the clinics, increased revenue/ profits and clinic financing;
- Timely visibility of sales and medical detailer activities and field performance through SFA
- Market Landscaping and intelligence reports for decision making
- Strategic products and partnerships identified for potential engagement by PSI.
What are we looking for?
Degree in Business or relevant subject or fields (e.g. finance, entrepreneurship). Degree across a variety of disciplines including strategic account management, marketing, medicine, finance, B/P administration
CIM and MBA
- 7+ years of experience working at the management level of a business enterprise;
- Finance background either through education or experience;
- External experiences and international experience is a plus;
- Understanding of local healthcare and small and medium enterprises systems is a plus;
- Experience in social enterprises an added advantage.
- Experience in sales and brand management from an FMCG background an added advantage
Key Personal Competencies:
- Business & Financial Acumen: Understands and intelligently applies economic, financial, and industry data to make sound business decisions.
- Influencing/Negotiation skills: Ability to understand both internal and customer perspectives so as to be able to build a win-win strategy for financial and value-based negotiation.
- Working Across Boundaries: Thinks and acts beyond one’s silo – bridges team, functional, divisional and/or geographical boundaries.
- Strategic Thinking: Visualizes the way forward, identifying opportunities that add value to the work and to the business.
- Project Management: Organizes work efforts by prioritizing tasks, using resources optimally, establishing appropriate deadlines and ensuring on-time delivery.
- Productive Communication: Plans and delivers ideas and information to others in an impactful manner.
- Strategic Business Management: Ability to set strategic plans, consider execution tradeoffs and continuously adjust approaches to maximize business
- Market Access: Deep knowledge of the healthcare environment, payer decision- making processes, product pricing and distribution to demonstrate value to franchisees and their customers across our therapeutic
- Highly self-driven and passionate about what they do
The candidate we hire will embody PSI’s corporate values:
- Measurement: You use hard evidence to make decisions and guide your work. You set clear goalposts in advance and explain clearly if you need to move them.
- Pragmatism: You’ll strive to deliver the best possible result with the resources available. You won’t be paralyzed by a need to make things perfect.
- Honesty: You own your mistakes and are open about your shortcomings – it’s the only way you’ll learn and improve.
- Collaboration: You’ll quickly establish a mental map of whom you can rely on for what, on your team, at headquarters, and in our country offices – if you try to do it all yourself, you won’t succeed.
- Trust: You accept limits to your sphere of control and give colleagues the benefit of the doubt.
- Commitment: You are in it for the long-haul and want to grow with the organization, just like PSI serves its consumers and partners with host-country governments through thick and thin.
PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.