Background/IRC Summary: Founded in 1933, the International Rescue Committee is a world leader in relief, rehabilitation and post-conflict development services for those uprooted or affected by violent conflict and oppression. The IRC is currently working in over 25 countries around the world, addressing both the immediate and life saving needs of conflict affected people in emergencies and the reconstruction needs of post-conflict societies. The IRC has been working in Lebanon since 2012 to provide support to refugees and vulnerable host community members in the areas of women’s protection, children’s protection and cash assistance.
The IRC’s Protection Team works to safeguard the human rights and wellbeing of those affected by several years of conflict and displacement in Iraq. Newly displaced Iraqis, as well as those who were formerly displaced, often lack access to critical documentation, basic social services and key information about their civil rights. In South and Central Iraq.
The IRC’s Protection programming is currently comprised of a UNHCR funded project, mainly through protection monitoring, legal and advocacy activities; a community based protection programming funded by BPRM, an OFDA emergency response project answering to the immediate protection needs of the populations fleeing Mosul and Hawijah, and a legal component linked with the Cash Consortium of Iraq. These projects are focused on increasing the safety and assistance of Iraqis who are currently or formerly displaced, as well as those returning to their area of origin. With Protection at the forefront of the crisis in Iraq, the IRC’s team is a leader in ensuring that vulnerable communities are receiving access to information and services through Protection Monitoring, Legal Case Management, Psychosocial support and Community-based protection assistance.
Job Overview/Summary: Under the direction of the Protection Coordinator, the Senior Protection Manager (SPM) will be responsible to oversee the quality implementation of protection and rule of law programming in several Governorates of Iraq, as well as capacity building to the staff and support in coordination of the Protection Working Groups throughout Iraq. The SPM will mainly oversee the protection monitoring systems, tools and reporting, the referral systems and the legal programming. He/she will also lead on the identification, analysis and succinct reporting of protection trends and issues of concern to feed into protection sector strategy development, IRC programming as well as relevant humanitarian coordination fora, such as the Protection Working Groups. The SPM will also contribute to the continued development of the protection sector, including drafting proposals and budgets, under the guidance of the Protection Coordinator and in close collaboration with other technical sector leads.
Reporting to the Protection Coordinator, the Senior Protection Manager will be based between Erbil and Baghdad. The SPM will technically oversee 2 or 3 national Protection Managers responsible for the day-to-day management of the program, and other staff depending on project development. The Senior Protection Manager will work extensively with other sectors to ensure that protection principles are being incorporated into the emergency programs, and that we have and outcomes-based approach.
Technical Quality/Programme Management
- Develop quality systems and tools for protection monitoring to ensure the effective collection and analysis of qualitative data relating to the protection environment, including on physical safety and security, freedom of movement, eviction, detention, documentation issues, access to services, etc.
- Oversee the smooth implementation of mobile data collection system for protection monitoring, following appropriate data security protocol, and provide quality oversight of the information material developed by Protection monitoring team.
- Strengthen the capacities of national staff in several governorates on protection monitoring, specifically on protection monitoring reports, and, with the support of the Protection Coordination, ensure all monitoring and reporting tools are harmonized.
- Provide technical guidance to national staff and partners, on confidential and safe data collection in line with
- internationally recognized best practices.
- In coordination with the Protection Coordinator, maintain effective and safe referral pathways for protection concerns and other vulnerable cases between the protection programme, other internal IRC programmes and external partners, and ensure development and maintenance of SOPs for referrals.
- Assist in the development of standard operating procedures on legal protection, protection monitoring and community based assistance.
- Support the Protection Coordinator in the development and delivery of appropriate trainings for IRC staff andpartners on basic protection issues, basic humanitarian principles, human rights concerns, prevailing legal framework and protection, and ensure that protection trainings for IRC Protection and other sector’s staff, as well as external actors are of high quality.
- Maintain open and professional relations with the Protection team members, promoting a strong team spirit and provide quality oversight and mentoring to enable staff to successfully perform in their positions.
- Support the national Protection Managers in the development and implementation of a context-appropriate, scalable community-based protection approach to foster self-protection capacities and engagement of conflict affected populations in camp and non-camp settings.
Staff Supervision & Development
- Overall responsibility for protection staff management including: development/revision of job descriptions, review of workplans and/or performance management plans, vacation schedules, timesheets, probation reviews, annual performance reviews and staff professional development activities.
- Technically supervises Protection Monitoring and Legal teams, and provides quality oversight to and mentoring of the protection teams in the field, with a strong focus on building the capacity of national staff to take on management responsibilities.
- Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions, including communicating clear expectations, setting performance objectives, providing regular and timely performance feedback.
- Promote and monitor staff care and well-being, coordinate with respective Field Coordinators to manage all leave requests to ensure adequate coverage.
- In close cooperation with the Protection Coordinator and other Senior Protection Manager, participate in preparing basic protection training package for new IRC staff
Reporting and Advocacy
- Analyse protection data to produce succinct, analytical monthly protection monitoring reports and legal reports, to be shared with both external and internal stakeholders, highlighting key protection trends and concerns.
- In Collaboration with the Protection Coordinator, advise on protection trends to inform country-wide and regional advocacy.
- Support Protection Coordinator in writing fact sheets, briefs and recommendations for Senior Management to circulate to UN agencies and other stakeholders.
- Use data analysis to put together effective advocacy initiatives with national staff, with the aim of improving the protection environment in areas of operations.
- Strengthen the capacity of the protection team on advocacy.
- Use protection information to propose new areas of work for the IRC, and support in proposal development.
Grant Planning & Project Implementation
- Lead the overall implementation of the Protection program in 2 or 3 governorates and provide guidance to the protection staff to ensure that stated goals and objectives are met, that the project is appropriately monitored and evaluated, and that project reports are written and submitted in a timely manner.
- Prepare program work plans that meet the program objectives and prepare appropriate operational guidelines for project staff.
- Regularly update the grants metric.
- Provide significant input into donor reports in a timely manner, including up-to-date data for indicators. ensure
- Ensure that project activities are implemented within the assigned budget parameters, manage all financial aspects of the protection programs (budget follow-up, spending plans, cash forecasts, etc), approve relevant expenses and review expenditures, in consultation with the Finance Team and Protection Coordinator to ensure that project activities are implemented within the assigned budget parameters.
- Participate in strategic meetings in proposal development, and support Protection Coordinator in establishment/update of overall protection strategy.
- Ensure IRC and donor reports as finalized per set schedules (monthly, quarterly and annually) and indicators and achievements are followed-up and reported upon, according to the work plan.
- Work closely and coordinates with IRC logistics, finance and grant staff to ensure timely and compliant program activities and expenditures; including active participation in grant opening/closing and review meetings
Coordination & Representation
- Develop and maintains effective coordination and long-term relationships with UNHCR and other external stakeholders, representing IRC positions, promoting long-term strategy and resolving problems/conflicts.
- Actively contribute and participate in the National Protection Cluster’s Protection Working Groups, and provide inputs to the Protection Coordinator for meetings held at the national level.
- Negotiate and maintain appropriate information sharing protocols within IRC programs and with external actors.
- Consistently and proactively monitor/assess the safety and security of the team; promptly reporting concerns or incidents to IRC management and liaising with community leaders and other external parties as required to maintain/enhance the security environment for IRC programs
- Other duties as assigned by the supervisor to enable and develop IRC programs
Key Working Relationships:
Position Reports to: Protection Coordinator,
Position directly supervises: 2 Information Management Officers, technically supervises 2/3 Protection Managers,
Indirect Reporting: Deputy Director (Programs), Deputy Director of Operations, Country Director
Other Internal and/or external contacts:
Internal: Country Director; Country Program Sector Coordinators (WPE, CYPD, ERD); Field Coordinators; Advocacy Advisor; Monitoring and Evaluation Coordinator; Grants Coordinator
External: UNHCR protection officers; Protection Working Group; Protection colleagues at peer agencies
- University Degree in law (Human Rights Law preferred), political science, or equivalent
- 3-5 years professional experience in protection work, of which at least 2 in a managerial position, experience in emergencies preferred
- Proven experience in implementing protection monitoring projects, including in drafting protection monitoring reports, and in legal assistance projects
- Experience with qualitative data collection, analysis and reporting
- Proven experience in setting-up and following up on referral systems
- Previous experience leading diverse teams and with remote management
- Strong program/technical and budget management skills, planning, reporting, monitoring and evaluation skills
- Demonstrated experience in training/capacity building or national and international staff
- Excellent drafting and oral communication skills in English
- Knowledge of Arabic preferred
Demonstrated Skills and Competencies:
- Strong management and organizational skills.
- Strong interpersonal communication skills, and ability to build and maintain strong relationships.
- Ability to determine priorities and great attention to detail.
- Patient, flexible and able to handle pressure well, team spirited and willing to learn.
- Good computer skills including, at minimum, MS Word, Excel and PowerPoint.
- Knowledge of Kobo preferred
The position will be based in Baghdad / Erbil (depending on visa situation) and cover protection work in 3 governorates. This position will require travels in South-Central Iraq. Shared housing will also be provided for this position.