Protection Officer (Community Based Protection)
The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.
About the job
- Supervise Protection Assistants (CBP) in direct service provision, including the provision of technical guidance for best practice Community Based Protection services for beneficiary children, youth, women, and men.
- Ensure the successful delivery of CBP activities; including but not limited to: Psychosocial Support (PSS), Protection Monitoring, community capacity building, recreational activities, and awareness raising.
- Ensure that services are in compliance with best-practice and international standards in protection response (including DRC SOPs)
- Oversee the delivery of services through both, or either, physical Community Safe Spaces (CSS) or mobile teams.
- Ensure tracking and reporting of activity data to supervisor
- Set and oversee team schedules for service delivery, and effective communication with the community for when and where services will be happening.
- Identify vulnerable beneficiaries and internally refer them to DRC Legal, Case Management, Cash & Livelihoods, Shelter teams where necessary and appropriate.
- In collaboration with the Team Leader and Protection Project Manager, prepare the Protection Monitoring plans and targeted locations.
- Oversee and ensure high-quality delivery of structured PSS curriculum.
- Monitor staff working hours, complete performance review with staff, ensure respect of DRC Code of Conduct
- Train all newly recruited assistants on the service delivery, the relevant SOPs and the data filing and storing procedures. Ensure continuous on the job coaching and mentoring.
- Manage recruitment of directly supervised positions (preparation of recruitment request, shortlisting, interviews, tests) in collaboration with the Protection Project Manager
Grant implementation and reporting
- Produce monthly reports and support the Te.am Leader / Protection Project Manager in submitting internal reports as per schedule
- Prepare and submit weekly and monthly work plans in a timely manner.
- Support the implementation of monitoring and evaluation tools and report on problems in the implementation of the program.
- Oversee the tracking and reporting of activities and target achievements in the services under their responsibility.
- Lead weekly supervisory meetings with team to address any issues and set team plans.
- Responsible for the creation and updating of monthly procurement plans for the Protection CBP team, submit to Team Leader on a monthly basis
Coordination and representation
- Develop and maintain effective working relationship with relevant stakeholders including partner agencies, community leaders and service providers
- Advocate for the needs of vulnerable individuals both internally and through coordination mechanisms through evidence-based advocacy
- Maintain an up-to-date service mapping of the service providers operating in the area and ensure that CBP assistants are informed about the available services
- Any other duties relating to the nature of the job as directed by the Team Leader or Protection Project Manager
- Maintain positive work relationship within the team, and promote team-building efforts in coordination with the Protection manager
- Ensure respect of DRC Code of Conduct
- Participate in training and coaching as required by management
- At least 3 years of experience in protection services or relevant humanitarian action
- At least 1 year experiencing supervising staff
- Strong written and oral communication skills, effective in representation and liaison with external parties.
- Ability to provide technical support, trainings and supervision to assistants
- Strong ability to organize work, meet deadlines, maintain composure, work independently and prioritize work under pressure, coordinate multiple tasks and maintain attention to detail
- Flexibility in working overtime when needed
- Computer literacy (Microsoft Word and Excel)
- Willing to collaborate with and support people from different ethnic groups and different religions
- Demonstrated interest in humanitarian work and supporting people effected by conflict
- Fluency in Arabic is required
- Ability to communicate and write clearly in English is required
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates/ Nationals; please refer to drc.ngo under Vacancies.
Interested? Then apply for this position by clicking on the apply button.
Closing date for applications: 13 September 2018