PATH is a global organization that works to accelerate health equity by bringing together public institutions, businesses, social enterprises, and investors to solve the world’s most pressing health challenges. With expertise in science, health, finance, technology, advocacy, and dozens of other specialties, PATH develops and scales innovative solutions—including vaccines, drugs, devices, diagnostics, and approaches to strengthening health systems worldwide.
The supply systems group within Devices and Tools focuses on delivery and supply system technologies to improve vaccine and pharmaceutical products for developing country use. Post-market monitoring (PMM) of CCE refers to the collection and analysis of equipment performance data from health and storage facilities to enable corrective and preventive action leading to improved CCE performance. There is currently no systematic and central PMM mechanism for deployed CCE. There are several ad hoc channels and some formal mechanisms such as United Nations Children’s Fund (UNICEF) Supply Division Complaints reporting and the WHO PQS annual review, but only a limited amount of actionable information on equipment performance is successfully collected and shared across all stakeholders. This gap in equipment performance feedback from country immunization systems can cause poor equipment design or performance to go unnoticed and unaddressed by WHO PQS and equipment manufacturers. Given the importance of CCE to achieve coverage and equity goals, there is a strong need to strengthen PMM so that CCE issues can be adequately addressed.
Join PATH in the DRC and help the Supply Systems and Equipment (SSE) team to improve cold chain equipment (CCE) and supporting systems that deliver effective vaccines to those in need. PATH is recruiting a Program Officer to support the World Health Organization’s (WHO) Performance, Quality and Safety (PQS) team in collecting and analyzing of CCE performance data from health and storage facilities to enable corrective and preventive action leading to improved CCE performance.
Reporting to the PATH supply systems team leader in Seattle as well as the WHO PQS lead in DRC, the Program Officer will work in close collaboration with the Ministry of Health and the national EPI program, building on existing country systems to establish sentinel sites and set up a sustainable monitoring system for CCE performance.
- Establish (with the support of WHO PQS and in country partner office) an agreement with the national authorities for the setting up of the sentinel surveillance sites and monitoring system, including agreement on the sites selected, indicators to be monitored, workplan for surveillance activities, roles and responsibilities of designated government focal points and sharing of data with WHO PQS;
- Leverage existing inventory, deployment and installation data to select the surveillance sites. Sites selected should include the widest range of CCE manufacturers, CCEOP and non-CCEOP equipment, as well as a mix of levels, easy to reach/hard to reach and well performing/low performing areas. The total number of sites selected for surveillance will vary based on the country context but should correspond to a 100% FTE workload;
- In collaboration with national authorities and with technical support from WHO PQS and in country partner office, ensure that the design of PMM data collection and reporting tools are appropriate (e.g technological and language) for the country context and the staff reporting;
- In coordination with local authorities, introduce the PMM concept and indicators, reporting templates, data standards, reporting frequency, roles and responsibilities of local government focal points etc to the sites either through individual visits or combined workshops;
- Compile monthly performance data from sentinel sites and submit to national authorities and the WHO PQS;
- Carry out surveillance visits to [xx] randomly selected health facilities each month;
- Carry out and/or coordinate root cause of failure analysis through visits to facility level and submit reports to in-country stakeholders and WHO PQS if trigger thresholds for indicators are reached;
- Include the relevant technical national and regional cold chain staff, to the extent possible, in all PMM activities, including field visits;
- Liaise with key technical national and regional cold chain staff on at least a quarterly basis to review the data and CCE performance issues identified;
- Once data collection system is established, work with national authorities to put in place a system of regular analysis and use of data to support and facilitate corrective action;
- Participate in PMM Working Group calls or other relevant meetings if requested.