CARE is seeking a Program Quality Manager (PQM) with particular expertise in monitoring, evaluation, accountability, and learning (MEAL), to ensure high quality programming in Northern Syria throughout the program cycle. The position will report to the CARE Syria Area Director, North Hub, and be based in Gaziantep, Turkey (work permit permitting). The PQM leads a unit which houses CARE’s key cross-cutting themes of MEAL, Gender and Protection Mainstreaming, and Partnership. MEAL and Partnerships are led by National Managers with gender and protection led by an national adviser. This position is responsible for quality assurance by capitalizing on these cross-cutting key areas, inter-hub coordination and harmonization, and providing strategic direction for Program Quality. The PQM works alongside the Deputy Director for Programs and Program Managers in the sectors of Food Security and Livelihoods (FSL), Emergency Response & WASH, and Protection.
The position will focus on the following core result areas:
- Ensuring an effective and fit for purpose MEAL system with a focus on quality control, verification, community participation and feedback, and protection from sexual exploitation and abuse (PSEA).
- Supporting program design and proposal development processes, ensuring MEAL information as well as gender, protection and partnership objectives are incorporated.
- Quality assurance, ensuring that gender, protection and partnership objectives are incorporated in all program planning and implementation
- Lead on establishing a culture and practice of learning and knowledge management
- Promote harmonization of program quality approaches across CARE in Syria
- Fit for purpose MEAL system
- Supporting program design and proposal development processes
- Quality assurance in program planning and implementation with regards to CARE’s gender, protection and partnership norms
- Learning and knowledge management
- Harmonization across CARE in Syria
- 10 years of experience in working in a conflict context managing humanitarian assistance programs.
- Minimum 5 years of active M&E work experience in humanitarian and/or development programming required; ideal candidate will have both theoretical and practical background in M&E and skilled in qualitative and quantitative M&E methodologies and techniques.
- Experience in managing program quality functions.
- Demonstrated capacity in remote monitoring/management.
- Experience in establishing M&E and accountability systems in a remote programming context.
- Extensive experience conducting gender analysis and implementation of gender sensitive approaches.
- Experience leading multi-cultural teams, and mentoring national technical staff members and local partners.
- Technical skills in monitoring, accountability and program design.
- Technical skills in gender equality programming