As part of Middle East and North Africa (MNA)strategy to integrate and enhance the value of all its client services, Reimbursable Advisory Services (RAS) are an integral part of the regional work program, particularly in high- and middle-income country. RAS activities are closely aligned with mainstream Analytic and Advisory Activities (AAA) management practices to enhance quality, while preserving the close collaboration with clients. The region is experiencing a fairly strong growth in demand for reimbursable services in the GCC as well as in other MNA countries, and in client interest to using multi-year business frameworks to plan complex activities in various sectors.
The Gulf Cooperation Council (GCC) Country Department (MNC05) facilitates the provision of Reimbursable Advisory Services (RAS) to Saudi Arabia, Kuwait, Oman, Qatar, Bahrain, and the United Arab Emirates. RAS activities focus on areas of core World Bank competence and expertise where the Bank readily mobilizes knowledge, best practice, and deep experience in policy formulation and implementation. RAS program in GCC countries covers all three GP clusters – Equitable Growth, Finance, and Institutions; Human Development; and Sustainable Development – as well as Cross-Cutting Solution Areas, including Gender and Jobs. Capacity building is an integral component of all services to the GCC countries. The GCC RAS program also covers advisory services provided to the GCC Secretariat General on GCC cross-country issues, including in the transport and environment sectors. As the name implies, all costs of RAS services are reimbursed by client countries to the Bank. In FY17, the GCC RAS program revenue was about US$37 million and is expected to exceed $70 mn in FY18.
The department comprises two country offices – Riyadh CO, led by Country Director, and Kuwait CO, led by a Country Manager, – and a Program Unit (MNCA5) at World Bank Headquarters in Washington, D.C. led by a Program Manager.
The Saudi Arabia Country Office (MNASA) oversees the World Bank program in the Kingdom of Saudi Arabia in addition to the regional work. The office is led by the Country Director and assisted by a Portfolio Manager, a Senior Operations Officer, and Operations Analyst as well as administrative and support staff. The Operation Officer will be part of the MNASA team focusing primarily on the RAS program in Saudi Arabia.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a two-year term appointment.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.
1. Working independently, carry out a variety of operational tasks to contribute to project preparation and implementation by working as a member of project teams; take on responsibility for managing components of tasks, when appropriate.
2. Help Country Director by providing input into the unit strategy based on the operational data analysis and by coordinating portfolio monitoring in the unit;
3. Prepare and take a proactive role in reviewing and monitoring the country portfolio performance in close collaboration with Country Director, Senior Operations Officer, GP managers and staff in order to identify and assess implementation problems and bring them to the attention of the Country Director and Senior Operations Officer; organize portfolio reviews, country team meetings, and other internal and external operational events: prepare materials and presentations, provide input in the agenda, communicate with all participants, collect and analyze feedback, etc.;
4. Ensure compliance with quality assurance procedures across the Saudi program; contribute to identifying and solving operational implementation issues (including being the focal point for selected operational queries by country team members); assist in clarifying Bank policies, processes and requirements for internal and external clients;
5. Support the Country Director and Senior Operations Officer in preparing input to the CMU business plan and periodically review and update the plan with GP and RM staff;
6. Take responsibility for harmonizing RAS proposals preparation, including cost estimates, and implementation plans; ensure consistency between proposals and, on one hand, client requirement, and on the other hand, Bank policies and procedures;
7. Review other project documents (e.g., concept notes, aide memoirs) for quality, adherence to Bank standards, and consistency with project implementation plans;
8. Facilitate TTL fulfillment of RAS Portal requirement, and ensure timely updates by GPs;
9. Liaise with GP operational and RM staff to ensure dependable program planning and monitoring;
10. Coordinate with legal department and BPS COE, to ensure smooth interactions between these units and GPs;
11. Research and analytical work: carry out substantive research and analytical tasks on a wide range of operational and country issues; review and interpret information/data; identify issues and recommends actions/solutions;
12. Prepare a variety of briefs, when needed, by identifying sources of information, drafting own input, and consolidating the inputs from others;
13. Work closely with the External Communications team to identify items that need to be promoted on the external and internal web as well as in local media; make arrangements for writing and publishing press releases, stories and other content;
14. Provide input to the Monthly CMU RAS Report;
15. Assist with billing and payments processing.
• Experience with and understanding of the Bank’s operations and full range of Bank products and services, and up-to-date knowledge of
the Bank’s operational policies and processes;
• Good working knowledge of policies and processes related to the World Bank Reimbursable Advisory Services would be a plus;
• Proven experience in addressing RAS Portal requirements would be a plus.
• Understanding of WBG’s operating environment, political economy, and stakeholders’ views;
• Excellent integration and written and verbal communication skills, especially (i) synthesizing complex issues and (ii) writing and communicating clearly, concisely and quickly for diverse audiences;
• Solid understanding of the local context and development priorities in Saudi Arabia considered a plus;
• Ability to prioritize interventions, identify policy issues and trade-offs, formulate and apply a comprehensive problem-solving approach.
Strong conceptual skills and ability to look several steps ahead and think through scenarios for issue evolution and management;
• Demonstrated client orientation and track record of achieving results;
• Being a strong team player with good inter-personal and communication skills, collaborating and working across boundaries;
• Proven organizational skills; and
• Language proficiency in both English and Arabic essential (verbal and written).
• Project Management – Demonstrates in depth knowledge and understanding of the project management concepts, as they relate to the implementation of complex, multi-functional projects in varied geographical and economic conditions.
• Portfolio Management – Leads the monitoring of country/sector strategy and work program; Flags implementation issues for attention of clients and Bank management and takes a leading role in resolving these.
• Analytical and Technical Skills, Operational Strategy Development & Advice – Recognized by peers and/or managers for ability to identify and pro-actively solve operational issues and problems.
• Lead and Innovate – Develops innovative solutions with others.
• Deliver Results for Clients – Achieves results and identifies mission-driven solutions for the client.
• Collaborate Within Teams and Across Boundaries – Initiates collaboration across boundaries and broadly across WBG, and brings differing ideas into the forefront.
• Create, Apply and Share Knowledge – Creates, applies and shares knowledge from across and outside WBG to strengthen internal and/or external client solutions.
• Make Smart Decisions – Recommends and takes decisive action.