ABOUT THE OPPORTUNITY
Internews is an international media development organization, whose mission is to give people a voice and the information to empower communities. Internews is searching for an Operations Manager to support the implementation of a USAID-funded program. This position must be willing to relocate to Southeast Asia. The ideal Operations Manager should possess strong interpersonal and customer service skills, the ability to multitask and supportively supervise national team members while ensuring project compliance with all applicable USAID and Internews policies, practices, and procedures, including the management of small grants and contracts, human resources, and the project’s financial management.
**Note: This position is contingent upon USAID approval.**
This position will be remote-based for the first six months, followed by a deployment to a location in Southeast Asia that is to be determined for the remainder of the post. Candidates based anywhere in the United States are welcome to apply.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Under the direction of the Chief of Party, ensure full compliance with all applicable USAID and Internews policies, practices, and procedures in place for the program, including grant and contract solicitation and selection procedures, grant awards, implementation, and close-outs of grants and subcontracts;
- Supervise daily financial operations, which include cash flow management, time sheet recording, daily monitoring of obligations, budgets, and expenditures;
- Supervise the field staff managing operations, administration, logistics, procurement, budgeting, and financial accounting. Use strong interpersonal and mentoring skills to effectively work with all staff, mentoring direct reports to ensure they are effectively implementing administrative and financial procedures compliant with Internews and USAID policies;
- Facilitate program implementation, administration, and operations, including management of grant administration and compliance, office space, human resources, information technology, information security, physical security, finance, logistics, procurement, property, and equipment;
- Ability to work independently with minimal supervision, to prioritize multiple work assignments in an extremely fast-paced environment and meet deadlines despite competing priorities, while working remotely;
- Act as a mentor to grantees in developing innovative and streamlined implementation approaches within grantees’ manageable interest;
- Ensure that practices and procedures are in place for program innovation and successful implementation. These may include, but are not limited to, grant solicitation and selection procedures, ensuring complex procurement processes are in line with program objectives and perceived as fair and transparent by beneficiaries, contractual design and execution, review of financial management systems to expedite timely disbursements for grants and contracts;
- Ensure that program implementation is in accordance with all application US Government and project policies;
- Provide policy guidance and interpretation for subcontractors, grantees, and staff involved in grants and contracts;
- Take the lead in the development of Requests for Proposals for subcontracts, including facilitating technical input at appropriate times in the procurement process, and ensuring that compliance documentation is completed and high quality;
- Provide supervision and management of subcontracts under program funds;
- Oversee finance and human resource offices to ensure adequate resources are available for project and grant activities throughout their implementation;
- Provide coverage for the Chief of Party as necessary;
- Undertake other duties as assigned by the Chief of Party; and
- In all duties, demonstrate understanding of and commitment to upholding Internews’ Core Values.
- A minimum of five (5) years of relevant work experience and a bachelor’s degree OR nine (9) years of relevant work experience without a bachelor’s degree. Relevant experience entails working in complex, high-speed, and/or challenging field operations.
- Familiarity with the AIDAR, FAR, and ADS 303 regulations pertaining to grants and procurement.
- Ability to work independently with minimal supervision, to prioritize multiple work assignments in an extremely fast-paced environment, to meet deadlines, and to exercise good, professional judgement that reflects positively on the image and communicates the established program messages of the project.
- At least four years of experience working on operations and administration, including a minimum of two years of experience with financial management and reporting, procurement processes, and contract management.
- Experience with administering small grants.
- At least one year working on a project subject to USAID or USG rules and regulations.
- Fluency in contractor and USAID’s policies and procedures in regards to human resources, procurement, and financial management.
- Fluency in written and spoken English.
**Note: Candidates who do not have these preferred qualifications, but are interested and willing to learn, are encouraged to apply.**
- Demonstrated experience and knowledge in overseeing program start-up and close-out.
- In-depth understanding of the operational context in Southeast Asia and the creativity and capacity to facilitate and expedite the logistics of the program.
- Experience working within Southeast Asia.
This position is being offered and hired by Internews Network. Benefits will be consistent with Internews Network’s offerings and will be reviewed during the hiring process. Additional information can be found on our About Working for Internews page.