Mercy Corps seeks to alleviate suffering, poverty and oppression around the world and has worked in the Middle East since the 1980s and currently has offices in Yemen, Lebanon, Palestine, Jordan, Syria, and Iraq. In response to acute and increasing humanitarian needs in Yemen, Mercy Corps opened its office in Yemen in 2010. Primary program interventions include water, sanitation and hygiene; food security and nutrition; and livelihood support. Mercy Corps also develops value chains within the agriculture sector. Strategies to enhance the resilience of communities to the harsh environmental and social conditions in the country cut across the portfolio. The country program pivoted its programming in response to exacerbated humanitarian need following the airstrikes on Yemen, which began in March 2015.
The Monitoring, Evaluation, and Learning (MEL) Specialist – YEFA III Consortium (Yemen Food Assistance), FFP funded will provide technical leadership to overall Monitoring, Evaluation, Accountability and Learning to YEFA III Consortium Members. Mercy Corps is the Consortium lead agency and is therefore hosting the position. Other Consortium members include CARE USA and ACTED. The MEL Specialist will be responsible for delivering YEFA III Consortium MEL plan, strengthening and harmonizing monitoring approaches, developing common tools and databases across Consortium Members. S/he will contribute to quality programming through supporting access to and use of relevant and timely information on program scale, relevance, and effectiveness. Within this context, the MEL Specialist will provide technical support to consortium members by identifying and supporting the implementation of effective, cost efficient and meaningful consortium MEL system. S/he will also guide the Consortium members on key information products, data base management and assume overall responsibility for consolidating Consortium reports.
Essential Job Responsibilities
MEL Technical Leadership
- Lead in the strategic planning, oversee Consortium MEL Strategy implementation in partnership with other Consortium MEL team members and Program Managers.
- Promote the standardization of MEL processes throughout the consortium, ensuring coherence and quality of information collected against planned results and activities.
- Ensure standardization of tools for all consortium members to undertake regular program monitoring including carrying assessments, establishing baseline and endline surveys, documenting progress, conducting Post-Distribution Monitoring (PDM) and endline surveys and evaluations
- Oversee Consortium Partners adherence to MEL Standard Operating Procedures (SOPs), tools and guidance documents.
- Conduct Data Quality Assessment (DQA) to all the Key Performance Indicators (KPI) to determine the strengths and weakness with in the data management process.
Monitoring and Evaluation
- Oversee the maintenance of detailed Monitoring, Evaluation, and Learning Plan including the Performance Indicators Reference Sheet for each Indicator.
- Strengthen the information data platform of the YEFA Consortium program to be more user friendly and community participative in close partnership with IT staff.
- Provide technical support to the consortium members on MEL processes, outcome monitoring, quantitative and qualitative data collection and analysis for assessments, donor reporting and other processes
- Update, contextualize monitoring and data collection tools and reporting formats and work with Consortium MEL team members in collection and management of the monitoring information.
- Organize training for Consortium MEL team members on data collection tools, data collection methods, data analysis, interpretation and reporting.
- Oversee collection and analysis of all Post Distribution Monitoring (PDM) data for the Consortium.
- Support the aggregation and analysis of PDM data to produce reports for the Consortium.
- Support Consortium Members to collect information about conditions and external factors relevant to the implementation and program performance; including security situation, Government policies, procedures, and information about local conditions.
- Ensure that all assessments (Baseline and Endline, PDM and Evaluation reports) meet Mercy Corps and Consortium Members quality criteria, and promote the integration of recommendations and lessons learnt in project planning and future programming.
Coordinating and Reporting
- Ensure regular filed monitoring visits and provide on job support & monitoring to staff, and consortium members as needed.
- Work towards ensuring that the program adheres to FFP, Mercy Corps and Consortium Members minimum quality standards as related to MEL.
- Facilitate the reporting of Program Performance to FFP on a monthly/quarterly basis and share the key lessons learnt and challenges faced during implementation.
Accountability and Learning
- Facilitate learning amongst the consortium members through reviews of progress against benchmarks, collecting lessons learnt and best practices and facilitating dissemination of the same across consortium members.
- In Coordination with Consortium members, lead in development and implementation of program studies, assessments and learning.
- Build on/coordinate and implement an Accountability Framework for the Consortium with an ingrained Community Accountability Response and Feedback Mechanism (CARM) for timely decision making and improvements to programming
- take a lead to organise Consortium review meetings and lessons learned workshop upon project completion
- As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
- Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Supervisory Responsibility: None
Reports Directly To: Food Security Program Director/Consortium Director
Works Directly With: Consortium MEL team, Program/technical staff, Finance and Operations department, technical dotted line to PAQ Manager
Knowledge and Experience
- BA Degree, or equivalent, in relevant professional field and MA preferred.
- 5 to 7 years’ relevant work experience within international development, with NGOs, UN agencies or similar organizations in emergency or post conflict setting
- Substantial management experience from larger organizations and complex operations
- 3-5 years’ experience in creating and leading the implementation of MEAL systems for an international NGO
- Knowledge of USAID and/or FFP highly desired.
- Coordination and working with a consortium is desired.
- Thorough knowledge of principles and current approaches to monitoring and evaluation in relief and development programs, using both quantitative and qualitative methods.
- Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring and other formal and non-formal methods.
- Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access).
- Excellent oral and written English skills required.
- Ability to work effectively with an ethnically diverse team in a sensitive environment.
- Knowledge of Sphere standards and other training in humanitarian response preferred.
- Experience in using STATA, SPSS, Epi Info.
The successful MEL Specialist will combine exceptional management skills and experience in maintaining donor and partner relationships. S/he will have an outstanding ability to develop, implement and manage innovative programs within the current and future program structure of Mercy Corps in the region. S/he will also have proven experience with cross-cultural team and capacity building, individual staff development and strong mentoring skills. Prioritizing, problem solving, ability to seize opportunities, attention to detail and strategic vision are essential. The most successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
Living Conditions and Environmental Conditions
The MEL Specialist will be based in Sana’a, Yemen. This location is unaccompanied. Housing is group accommodation with limited movement beyond the house/office. Staff will have however; have access to medical, electricity and water services. This position requires 50% of travel by both road and air to field offices and is eligible for hardship allowances and R&R
Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.