Under the direction of the Interpreting Program Coordinator, the Health Interpreter will provide up to 17 hours/week of interpreting services for refugees attending medical, employment, and other appointments. In addition, in-house interpreting services will include activities such as assessments, R&P, cultural orientations, job development, financial literacy, school enrollments, and other activities in which clients are involved. Some written translation may also be required.
- Participate in all orientation and training activities for the medical interpreters and staff; successfully complete Bridging the Gap Medical Training (if haven’t already)
- Assist in facilitating communication between medical staff and refugee clients by providing literal interpretation on-site. Provide spoken language interpretation to patients, medical providers and staff in person or over the telephone.
- Assist health professionals with non-English/limited English speaking patients in filling out a variety of forms for program eligibility, registration and medical history, as instructed by the Interpreter Coordinator.
- Assist in creating and/or coordinating written translation services and access to other multilingual resources as requested/necessary.
- Translate written materials and prepare written reports as needed or instructed by the Interpreter Coordinator.
- Communicate regularly with the Health Program Manager and/or IRC staff about outcomes of appointments/services provided.
- Prepare written reports/case notes of outcomes of medical appointments
- When requested, remind clients of appointments and explain or arrange for transportation.
- May require transportation of clients to appointments.
- Comply with all policies and protocols of the agency.
- Participate in all program meetings and staff development activities.
- Other related duties as assigned
- Written and spoken fluency in the specified client language needed: Spanish
- Fluency in written and spoken English
- Minimum of 1 year of professional interpreting experience and previous experience working with refugees preferred
- Ability to effectively communicate and work independently as well as a team member in a cross-cultural setting.
- Ability to prioritize and manage time effectively
- Ability to work well with people, such as refugee clients, local service providers, field professionals, etc.
- Valid driver’s license; current and legally sufficient insurance and reliable transportation
If you have difficulty applying through the online portal, please contact firstname.lastname@example.org for assistance.
A combination of standard office environment and ‘field’ time in and around the service delivery area.