In Indonesia there has been a lack of clarity in the regulatory framework governing telemedicine services between patients and healthcare providers, in particular in respect of the allowed scope of service, data protection, compensation for experts, the provision of clinical excellence, and penalties for malpractice. This creates uncertainty for interested parties, such as healthcare providers. There are additional challenges to private providers in the health sector in relation to financing, recruitment (tough restrictions on hiring foreign doctors), and restrictions on intellectual property and ownership. Cumulatively, these factors hinder investment in the sector at a cost to health and economic development.
The COVID-19 pandemic has brought an increased sense of urgency to the development of telemedicine regulation in Indonesia. The Indonesian Ministry of Health (MoH) is intending to implement a ‘Presidential Regulation’ (a set of interim regulations) in response to a surge in demand for telemedicine services. The MOH has indicated it lacks capability and requires support in implementing, monitoring and improving upon telemedicine regulation in line with international leading practices.
This the intervention aims to assist MoH in the development of a clearer regulatory framework which should enable the telemedicine market to operate smoothly, fairly and securely, and give domestic and foreign firms the confidence to invest in the telemedicine sector secure in the knowledge that their investments meet regulatory requirements. Improving telemedicine regulation should facilitate an expansion of telemedicine services in Indonesia, which should lead to the creation of new employment opportunities (for example in information systems), provide new opportunities for UK investment, and drive improvements in health outcomes, boosting economic growth and poverty reduction.
Summary of the scope of work: This programme will assess the current regulation of telemedicine; develop recommendations to improve the regulatory framework; and support the Government of Indonesia in the adoption and implementation of the new regulatory framework over a 15-month period.
Manage and track buy-in activity implementation progress by team, consultants and subcontractors, ensure it adheres to the approved work plan and deliverable schedule, and troubleshoot deviations.
Lead the recruitment, onboarding, and management of any buy-in staff or consultants. This includes developing scopes of work, coordinating interviews, onboarding, and supporting staff.
Report buy-in progress and upcoming issues/needs to the Project Director and Digital Frontiers core staff.
Provide occasional technical support to the buy-ins including research, work plan development, and other tasks. Support development and review of technical deliverables and contribute to subsequent learning.
Liaise with communications, monitoring, evaluations and learning (MEL), and operations and finance support teams within Digital Frontiers.
Manage budget development and tracking, and projections for each buy-in.
Lead on all matters related to programme, including but not limited to contractual, operational, MEL, reporting, and financial matters.
Ensure assigned buy-in activities are managed in accordance with FCO regulations and DAI Procurement policies.
Knowledge of telemedicine regulatory framework and government regulations, policies, and procedures
Bachelor’s degree in a relevant field; advanced degree preferred.
significant years’ experience in project management and programme oversight experience.
Experience coordinating multiple activities and teams within an organization.
Experience managing and tracking multi-million dollar budgets.
Excellent oral and written communication skills.
Excellent customer service and client relationship management skills
Experience implementing government or donor-funded programs in developing countries.
Experience with FCO.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or national origin.