Background/IRC Summary: The Baltimore office of the International Rescue Committee was established in 1999. The office has served refugees from over 25 countries, offering a wide array of programs including resettlement, employment and career development, youth, immigration, interpreter services, and community health. IRC’s Baltimore office is located in the Baltimore Resettlement Center (BRC) and resettles and/or provides assistance to approximately 1100 refugees, asylees and victims of human trafficking each year.
The IDA Program Coordinator will oversee the day-to-day functions of the Individual Development Account Program, from outreach to participant enrollment to the successful purchase of an asset with IDA savings and match. The program is currently designed to help former refugees save money toward the purchase of their first home in the Baltimore metro area.
- Coordinate the recruitment, screening, and enrollment of participants in IDA programs.
- Monitor and support participant progress in reaching their savings goal.
- Coordinate with partners in the local financial sector, government, and community development corporations.
- In consultation with Senior Program Manager, develop new strategically beneficial economic empowerment partnerships.
- Serve as focal point for refugee communities, community organizations, and other service providers for the dissemination of information about the IDA Program.
- Develop standard operating procedures for IDA program, and ensure compliance to grant and partner requirements.
- Coordinate and/or deliver required and supplemental financial literacy and asset-specific workshops, and refer participants to Live Baltimore home tours.
- Coordinate services (financial, etc.) needed for participants to purchase assets after saving.
- Provide post-purchase asset assistance.
- This position reports to: Senior Program Manager.
- The position may eventually supervise one or more IDA Program staff, depending on securing funding.
- BA/BS, in economics, business or finance preferred.
- Minimum of 1 year experience in customer service, business, banking, or finance.
- Experience in domestic refugee resettlement programs or a community-based financial service delivery program highly desirable.
- Highly organized self-starter with demonstrated success in managing multiple and diverse priorities, and getting the job done right, under pressure and with tight deadlines.
- Demonstrated problem-solving and follow-through ability, with outstanding attention to detail.
- High level of energy, self-confidence, and commitment to continuously improve service delivery.
- Superior communication and interpersonal skills. Proven ability to work independently and as a team member in a fast-paced, cross-cultural environment.
- Proficiency in Microsoft Office applications: Word, Excel, Outlook, Access.
- Possess reliable transportation, valid US driver’s license, and an active insurance policy.
This project is being implemented with the generous support of Islamic Relief USA. The views expressed herein are those of International Rescue Committee and shall not, in any way whatsoever, be construed to reflect the official opinion of IRUSA, its Islamic Relief affiliates, or its donors.