Position Title: Health Information Systems Manager
Reports to: Associate Director of System Design and Evaluation
Department: Strategic Information and Systems
Location: Flexible (up to 20% travel)
The Manager will lead health information system development projects to support organization-wide clinical data collection, reporting, and systems. The Manager will partner with clinical teams (ex. Mental Health, NCD, HIV) and operational teams (ex. Laboratory, Policy & Partnerships) across all Partners In Health (PIH) sites globally to explore ways to increase efficiency, reduce parallel processes, bolster helpdesk application support, grow end user tool adoption, expand access to cross-functional data, and improve the ability of our stakeholders to make data-driven decisions. The Manager needs to anticipate potential issues and design solutions to mitigate them, while leading a group of stakeholders to a consensus on project scope, design and implementation.
- Application and Process Design (40%): Leads evaluating and improving processes across the organization using PIH’s stack of applications, leading requirements gathering and testing.
- Data Management & Analysis (20%): Leads implementation of PIH’s Data Warehousing strategy by interfacing with various teams to move data into a Data Warehouse, update and maintain permissions, identify relevant data relationships, mappings, and transformations, publish and analyze datasets for stakeholder use.
- Data Visualization & Report Development (20%): Develops dashboards and reports using analytics tools such as Power BI, Jet Reports, and Excel for various internal teams, cross-departmental and cross-geographical audiences, and management.
- Application Support (10%): Provides user support and troubleshooting for various systems such as, but not limited to, OpenMRS, DHIS2, CommCare, and MS Office 365 Suite, while bolstering PIH’s efforts to grow support capacity organization wide.
- Training and Documentation (10%): Leads training efforts to help build analytics and application capacity organization-wide, through specific trainings and the creation of educational materials and manuals.
- Bachelor’s or Master’s degree in Public Health, Business, Information Technology, Mathematics, Statistics, or related area
- 4-7 years of relevant job experience
- Proven ability to learn new systems, processes and problem solve
- Attention to detail
- Exemplary interpersonal skills; ability to collaborate effectively with culturally diverse staff across departments and countries
- Advanced Excel skills
- Experience with database and analysis tools (ex. SQL, Python, R, STATA, Power BI)
- Familiarity with DHIS2 platform, GIS tools (ArcGIS, QGIS) and/or digital Health platforms (CommCare/ODK) strongly desirable
- Ability to work and communicate effectively with colleagues remotely, across a wide range of locations, cultures and contexts
- Willingness to travel internationally, including travel to remote or hard to access locations with limited infrastructure.
- Cover Letter and Resume required
Partners In Health (PIH) is an international health organization relentlessly committed to improving the health of the poor and marginalized. PIH partners with local governments to build local capacity and works closely with impoverished communities to deliver high-quality health care, address the root causes of illness, train providers, advance research, and advocate for global policy change.
PIH currently has implementation programs in Haiti, Rwanda, Lesotho, Liberia, Malawi, Peru, Mexico, Russia, Sierra Leone and Navajo Nation. Through our partnership with Harvard Medical School and the Brigham and Women’s Hospital, we support a wide range of programs in dozens of other countries around the world.
Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.