Mercy Corps has worked across Iraq’s 18 governorates since 2003, implementing relief and development programming, more than a third of which has focused on the specific needs of refugees and displaced persons. Mercy Corps Iraq’s goal is to work with civil society, public and private sector partners to meet immediate needs and reduce longer-term vulnerabilities of communities within Iraq. Mercy Corps Iraq focuses on (1) providing humanitarian assistance to conflict affected populations to meet basic needs, maintain human dignity and facilitate self-empowerment; (2) supporting income-generating opportunities that transition individuals and households from financial dependency towards financial independence while facilitating market-system approaches; (3) working with young females and young males to address their diverse needs, promoting leadership and linkages with civil society, as well as access to education, psychosocial support, and economic opportunities; and (4) promoting reconciliation and foster trust across community divisions by strengthening conflict management and prevention mechanisms and enhancing social cohesion.
The Grants Manager will support the Director of Programs in building and administering the country program’s portfolio of multiple grants. The Grants Manager will assist in securing new programs by coordinating or leading proposal development processes and ensures high-quality and timely donor reporting. The Grants Manager will have oversight of the Mercy Corps Program Management Minimum Standards (PM@MC) function by working closely with the program and Monitoring, Evaluation and Learning (MEL) teams and advise program teams on donor rules and regulation to ensure all programs are compliant with our internal and donor regulations. The Grants Manager will also S/he will work collaboratively with the Program Sector leads, Program Managers, Monitoring, Evaluation and Learning Team, Finance and Compliance Teams, Heads of Offices, and Headquarters staff.
Essential Job Responsibilities
- Maintain a grants tracker and provide regular management information to the Senior Leadership Team on the performance of the grants portfolio.
- Maintain an online grant filing system, ensuring compliance with PM@MC minimum standards.
- Play a leading role in Grant Kick-Off and Close-Out meetings to ensure that all grant information, including deadlines, donor priorities and requirements, are communicated and understood by the team, and grants are closed in compliance with donor regulations.
- Establish systems for regular grant monitoring and facilitate regular meetings with Program, MEL, Finance and Operations teams to support the Director of Programs to ensure that performance on individual grants is tracked effectively, risks and issues are flagged and action taken as appropriate.
- Maintain effective communications with headquarters staff, providing timely updates on grants and flagging potential issues promptly.
- Interface with Mercy Corps headquarters and the regional office to keep abreast of donor strategic priorities, specific requirements and deadlines;
- Participate in the strategic evaluation process for new funding opportunities;
- Oversee proposal development processes, including drafting and producing high quality concept notes and proposals that support Mercy Corps Iraq’s strategic programming goals. This involves developing, managing and sharing the proposal development calendar in-country and with headquarters, ensuring funding proposals are submitted in a timely manner.
- Coordinate funding opportunities with relevant staff.
Reporting And Communication
- Oversee reporting workflows and processes between Program Teams, senior leadership, and HQ to ensure the timely and quality development, review and submission of reports and other communication products.
- Maintain a reporting tracker and share regularly with Program and MEL Teams.
- Collaborate with the Director of Programs and MEL Director on the development of strategies, position papers, thought leadership pieces, and other related initiatives leveraging evidence from programs.
- Provide timely, thorough responses to information requests from internal and external sources.
- Develop the capacity of the grants team, deepen understanding of their roles and assist with career development.
- Assist team members with information, tools and resources to improve performance and reach objectives.
- Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
- Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
- Hire, orient and lead team members as necessary.
Finance And Compliance Management
- In collaboration with Finance and Compliance Teams, ensure compliance with donor and Mercy Corps regulations, including PM@MC minimum standards;
- Liaise with the Programs, Finance and Operations Teams in the development of budgets of funding proposals.
Communications And Representation
- Oversee the implementation of a communications strategy in conjunction with program staff. Ensure compliance with all donor regulations and Mercy Corps Iraq, regional and global communication initiatives.
- Develop strategic communication materials, such as sector profiles, impact reports, program briefings, leadership and positioning pieces, key messages, talking points, and other relevant pieces.
- Ensure high-quality information sharing among internal and external audiences.
- Represent Mercy Corps in external coordination forums, as requested.
- Ensure compliance with security procedures and policies as determined by country
- As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability To Beneficiaries
- Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Reporting and Communications Officer.
Reports Directly To: Director of Programs
Works Directly With: Program Sector leads, Program Managers, Monitoring, Evaluation and Learning Team, Finance and Compliance Teams, Heads of Offices, and Headquarters staff
Knowledge and Experience
- BA degree in relevant field and MA preferred;
- 3 to 5 years of progressive work experience, with demonstrated strengths in grant management, proposal development, and donor reporting;
- Familiarity with US, EU and other donor regulations related to reporting requirements and ability to understand and adjust to the donor contractual requirements preferred.
- Excellent planning, management and coordination skills, with the ability to organize a workload comprised of varying and changing tasks and responsibilities;
- Experience in staff management, supervision and capacity building;
- Demonstrated experience in working in a multi-cultural and high-stress environment;
- Excellent writing and editing skills in English required; Arabic and/or Kurdish language skills advantageous;
- Previous work experience in conflict and/or post-conflict environments, particularly in the Middle East, preferred;
- Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.
The successful candidate will be eager to learn through doing and will not shy away from tough challenges. This position has a critical function in ensuring grant management systems and processes are successfully implemented across the life of a grant and key controls are in place to support effective management of the funding portfolio and compliance with the donor requirements. As such this person will be very closely working with the different departments.
The successful candidate is passionate about humanitarian and development work and is committed to the delivery of high quality products while respecting deadlines. S/he will be patient and flexible, and is able to improvise and remain responsive and communicate clearly and effectively under pressure. S/he will master the art of prioritizing and organizing processes and is detail-oriented. S/he will have a passion for writing.
Living Conditions / Environmental Conditions
This position is based in Erbil, Iraq and requires up to 30% travel within the Kurdistan Region of Iraq and Central Iraq to support Mercy Corps Iraq’s offices and programs. This position is unaccompanied and the location is eligible for hardship allowance and R&R benefits. Living conditions are in group housing: water, electricity and internet are present with some cuts.
Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.