OBJECTIVES OF THE PROGRAMME :
The WHO Global Service Centre (GSC), Malaysia, provides specialized services to all staff and all WHO offices worldwide in respect of human resources, procurement, finance and support of corporate IT applications and infrastructure. The aim of the GSC is to provide the swift and reliable delivery of a comprehensive array of products and services covering all these fields. The Global Finance team (GFI) within the GSC provides processing and accounting services for payroll, pension, accounts payable, travel and expenses and awards transactions as set out in the Service Catalogue.
Description of duties:
Finance processing includes a number of high volume tasks, which nevertheless require close attention to detail. Processing errors could lead to large-scale financial loss to the Organization, and severe inconvenience to staff and/or suppliers, globally. The incumbent will be responsible for the day-to-day operations related to finance activities. These functions require: – The ability to analyse and process transactions; – Detail-oriented review with clear follow up; – The ability to prioritize and work under pressure;- A proactive approach;- Effective communications skills when liaising with colleagues and with clients; – Close collaboration with colleagues with GFI, GSC, Headquarters (HQ), Regional Offices (ROs) and Country Offices (COs).Within the delegated authority, the incumbent is assigned all or part of the following responsibilities. However, staff may be rotated and assigned to perform other duties within GFI as determined by the Head, GFI which includes ad hoc assignments, reinforcing other teams or replacing other staff members as required. General duties and responsibilities (for all teams):- Deliver responsive services to customers and stakeholders in alignment with the GSC Service Catalogue. This is achieved through processing requests received in ERP workflow; requests assigned through other Corporate systems; or assigned directly by Supervisors, in accordance with established procedures, to correctly administer and implement the assigned tasks to ensure quality and accuracy are met.- Follow up closely on the pending tasks to resolve within response times set out in the Service Catalogue. – Seek advice or guidance from team members or Supervisors as and when necessary. – Take initiative to communicate with colleagues within or across departments to seek confirmation or clarification on issues when necessary.- Respond to enquiries and provides support, advice and guidance to clients in Headquarters, Regional Offices and Country Offices.- Assist with identification of system issues or enhancements, and in testing fixes and solutions.- Reconcile General Ledger accounts; and prepare journal vouchers and accounting entries as required.The three teams in GFI have team-specific duties over and above those described above.Payroll and pension team duties: – Maintenance of staff members’ financial records. – Process monthly, daily and ad hoc payroll runs.- Process separations.- Respond to payslip queries from staff.- Perform ad hoc assignments, special projects, and all other related duties when required.Accounts Payable team duties:- Creation and maintenance of supplier financial records.- Process supplier invoices.- Process and execute payments.- Reconcile bank accounts.- Process statutory travel requests.- Perform ad hoc assignments, special projects, and all other related duties when required.Awards team duties:- Process award distributions and work plan funding.- Maintain Customers (Donors).- Follow up on Receivables with HQ and ROs.- Perform ad hoc assignments, special projects, and all other related duties when required.
Education:Essential:- Completion of secondary school education or its equivalent, complemented by training in accounting or book-keeping.Desirable:- Training in financial accounting, managing financial transaction processing, payroll processing and/or income management, in an international environment, and using integrated financial management and reporting systems.WHO only considers higher educational qualifications obtained from an accredited institution in the World Higher Education Database (WHED). The list can be accessed through the link: http://www.whed.net/
Essential:- Work requires keeping up-to-date with new/changing procedures and regulations through the study of software tools and automated GSM-Oracle systems, Information circulars, WHO Manual updates, Standard Operating Procedures. – Demonstrated skill and proficiency in the use of computers and information technology. – Expertise in the use of MS Office and Web-based software.WHO core competencies:1. Moving forward in a changing environment2. Producing results3. Communicating in a credible and effective way4. Fostering integration and teamwork
Essential:- At least 5 years of relevant experience in administration of which at least 2 years working in the field of accounting, finance or payroll or;- 4 years with a first level University Degree or;- 3 years with an Advanced University Degree.Desirable:- Experience in the use of an ERP system such as Oracle.
Essential: – Excellent knowledge of English, both written and spoken.