IRC provides refugees with opportunities to learn about a variety of topics and skills building activities to help refugees move from surviving to thriving. The “Hospitality Links” program offers services including hospitality-related job training, industry-specific English as a Second Language instruction, career laddering, and industry networking to prepare refugees to obtain, maintain, and progress with sustainable employment in the hospitality sector. The Employment Training Specialist is primarily responsible for workshop instruction and delivery, program recruitment, the coordination of service provision, and outcomes tracking. This position is responsible for collaborating with Employment Specialists, Adult Education staff, and volunteers, as well as employment partners in the community. Additionally, the Specialist assists with program development, specifically in the area of curriculum development, and reporting.
I. RECRUITMENT OF PROGRAM PARTICIPANTS:
- Recruit participants from existing clients based on interest and need, as reported through the Employment Specialist
II. SERVICE PROVISION:
- Coordinate or lead training workshops, bringing in guest speakers and trainers when necessary; oversee interns and volunteers engaged in service provision;
- Assist with job placement activities, as appropriate.
- Work with employer partners to ensure program content aligns with employer needs
III. TRACKING AND REPORTING:
- Collect appropriate documentation ensuring participant eligibility to receive services;
- Keep case files for program participants, when appropriate;
- Maintain electronic data systems;
- Write narrative reports and compile program data for reports; and
- Collect program outcomes data through participant surveys.
IV. CURRICULUM AND PROGRAM DEVELOPMENT:
- Develop and keep up-to-date curriculum for workshops, including handouts and teaching aids;
- Develop resources for related to workforce development;
- Assist Adult Education Supervisor with grant-writing, reporting, and other program development activities.
- Participate in all program meetings, staff development activities, and fully engages as a member of the team
- Comply with all policies, procedures and protocols of the agency
Key Working Relationships:
Position Reports to: Adult Education Supervisor
Position directly supervises: N/A; May provide oversight and guidance to program interns/volunteers
- Bachelor’s degree; or related work experience preferred
- 2+ years of related professional work experience; preferably in the hospitality sector; job placement sector; etc.
- Prior experience with ESL instruction and/or experience working with ESL speakers or adult education strongly preferred
- Demonstrated ability to speak and present in front of groups required
- Knowledge of traditional job seeking practices in the U.S. context preferred
- Excellent cross cultural communication skills;
- Fluent in written and spoken English, bi-lingual ability in refugee language preferred;
- Intermediate or better keyboarding skills; Familiarity with Microsoft Office Suite applications and internet navigation required
- Ability to work independently;
- Detail-oriented strongly preferred;
- Valid Driver License with good Motor Vehicle record
Standard office work environment, some work in the field as needed.
This is a full-time, benefit eligible position with a starting wage between $17.25 – $17.75/hr.
Benefits include: generous paid vacation, access to medical, dental and vision insurance, employer paid short-term disability, long-term disability and life insurance and 403B retirement savings. To apply for this or other positions, please visit our website and search for open positions in Phoenix, AZ: http://www.rescue.org/careers