The Employment Specialist position provides critical services and counsel to newly arrived refugees as they adjust to their new life and setting in the United States. This position assists refugees to become economically self-sufficient by orienting them to
the US job market, preparing them to enter employment, placing them in current job openings and maintaining an employer network. The position is new for the Akron office and will help to build a network of employment opportunities for refugees.
The ideal candidate would have reasonable knowledge of refugees, demonstrate cultural competency, and have a basic understanding of transformational development principles. The roles and responsibilities for this position extend beyond a traditional employment
counselor. Many refugees experienced extreme circumstances of violence, trauma, and/or displacement prior to their entry into the United States. World Relief’s Employment Counselors actively seek and encourage personal and social transformation, by helping
refugees (re)discover their true identity and vocation, and by facilitating healthy relationships between refugees and employers.
• Research employment sectors for job opportunities for refugees, develop relationships with companies, and maintain network of job leads.
• Contact employers in person or using cold-calling to increase interest and awareness of hiring refugees.
• Counsel clients about benefits of early employment
• Provide employment orientation to new refugee arrivals and develop Comprehensive Service Plan for employable refugees.
• Meet one-on-one with clients as needed, informing them about job prospects, following up on job leads, and providing individual support during the job search process.
• Collaborate with Resettlement staff to identity refugees with higher needs. Prioritize support for this group to encourage personal and social transformation.
• Arrange job trips for groups of refugees to potential employers.
• Arrange for job placements and new employment orientation.
• Achieve quarterly and annual employment objectives prescribed by state and federal grant standards.
• Maintain accurate case files and case notes for program participants.
• Work with Resettlement Team to creatively address barriers to self-sufficiency
• Coordinate with public aid to regularly report client employment information.
• Coordinate with Adjustment Counselors, Resettlement staff, ESL Instructors and other WR staff to ensure clients’ needs are met.
• Cooperate with WR Volunteer Coordinator to empower churches and volunteers serving refugee clients seeking employment.
• Complete and submit reports and statistics to grantors and WR leadership on a monthly, quarterly, semi-annual, and/or annual basis
• Perform monthly quality control tasks of program data to ensure accurate reporting to grantors
• Regularly review case documentation and case files to ensure grant compliance and appropriate and timely service delivery
• Participate in all program audits conducted by state and federal grantors and the World Relief Home Office