Founded in 1933, the International Rescue Committee is a leading, non-sectarian non-profit organization providing emergency relief, protection, rehabilitation assistance, resettlement services, and advocacy for refugees and victims of oppression or violent conflict.
SCOPE OF WORK:
The Employment Program Coordinator will provide leadership to the Sacramento employment programs, overseeing the employees, volunteers, contracts and provision of services for the federally funded Matching Grant Employment Program and the Sacramento County Employment Program. The position is responsible for ensuring that these programs meet all performance goals per funder and contract requirements, are responsive to client needs, and operate within budget and compliance parameters. The position will also be responsible for ensuring sustainability of this program area through program development and grant writing and will supervise several direct service staff in this program area.
- In coordination with the Community and Economic Development Manager, oversee the Sacramento Matching Grant and County Employment Programs, which serve newly arrived refugees. Ensure that program services are responsive to refugee client needs, satisfy program requirements, and are completed in a timely fashion.
- Oversee the provision of client services including intakes, assessments, job readiness training, job counseling, vocational ESL, and employment case management services.
- Work collaboratively with other agency staff to ensure that Employment Services programming is integrated into the continuum of IRC services.
- Provide leadership and supervision to direct service staff who work in the Employment Services Program including leading team meetings, providing individual supervision, coaching and goal-setting and performance feedback, managing workload, and helping staff troubleshoot challenges
- Track outcomes and manage reporting to funders. Oversee program performance, compliance, reporting, financial expenditures, and case file/database reporting. Ensure timely submission of all touchpoints and reports by program staff.
- Maintain a monthly employment program schedule, organizing appropriate class scheduling, community workshops, and assessments.
- Maintain good relations with existing employers and develop new relationships with additional potential employers to support the placement of clients in jobs.
- Collaborate with the Community and Economic Development Manager and Volunteer Coordinator to oversee the leveraging of donations of financial, human and in-kind resources in support of the program’s match component.
- Oversee case file maintenance, record keeping, data and database management for the provision of all employment and development operations. Monitor case files to ensure program compliance and oversee tracking of program finances and expenditures.
- Participate in leadership meetings and activities/events of the Sacramento office and fully engage as a member of the team.
- Comply with all policies, procedures and protocols of the agency
- Other related duties as assigned
KEY WORKING RELATIONSHIPS:
Position Reports to: The Community and Economic Development Manager
Position directly supervises: Employees related to the employment programs, currently 4-5
Other Internal and/or external contacts:
Internal: Casework Supervisor, HQ Employment Technical Assistant Staff, etc.
External: Employers, Community partners
- A 4 year degree in a related field; Graduate degree preferred.
- 3+ years of related professional experience; preferably in a grant-funded social services environment
- 2+ years of formal staff supervisory experience required
- Demonstrated ability to effectively supervise multiple programs and staff;
- Experience working with refugees, asylees, victims of human trafficking, and/or immigrant populations with low English proficiency preferred;
- Knowledge of the Sacramento employment market and the common practices followed in the US in a job search,
- Commitment to the mission and values of the IRC and ability to work in a multi-cultural environment.
- Committed to working in a dynamic, fast-paced environment with a team committed to offering high-quality, community-based programs.
- Sound judgment and comfortable making decisions in a fluid environment.
- Demonstrated success in program coordination and achieving programmatic goals and outcomes;
- Highly organized self-starter with demonstrated success in managing multiple and diverse priorities, as well as balancing competing deadlines and projects;
- Excellent communication skills, strong writing abilities, and networking and training skills;
- Proficient in Microsoft Office applications (Word, Excel, Outlook);
- Valid driver’s license, reliable personal vehicle with current insurance, and the ability to travel regularly throughout the service delivery area.
- Standard work environment coupled with travel in and around the service delivery area
- Work outside of traditional business hours may occasionally be required