Background/IRC Summary: The IRC in Northern California was established in 1975 in response to the needs of the growing refugee population. Over the past 40 years the IRC has resettled nearly 60,000 clients in Northern California. Originally focused on reception and placement the IRC in Oakland provides a range of services including economic empowerment, immigration, community gardening, case management for foreign-born survivors of trafficking.
Job Overview/Summary: The IRC in Oakland’s Economic Empowerment department – funded through a combination of private foundations and the Office of Refugee Resettlement’s Matching Grant program – provides early employment, financial coaching and job readiness services to ensure clients achieve self-sufficiency and economic independence. The Economic Empowerment Specialist will work within the Economic Empowerment department to provide employment services including job counselling and job placement support to clients that are enrolled in IRC’s Economic Empowerment Programs. The position will support the early employment team by providing initial job placement support to new arrivals through job readiness and job search training. The position will also be responsible for assisting clients in developing service plans that help them reach their employment goals. These services are provided in order to assist refugees in achieving early employments as well as maintaining economic self-sufficiency. The Economic Empowerment Specialist will be responsible for developing and maintaining employer relationships to ensure the Economic Empowerment department has strong and secure job placement options for its clients.
- Conduct targeted outreach and enrollment services to populations eligible for IRC’s Employment programs.
- Provide intake, assessment, and program orientation to clients eligible for employment services.
- Develop comprehensive employment plans for each employable adult.
- Determine specific employment opportunities appropriate to clients and assisting clients in accessing these opportunities by guiding them through the hiring process.
- Provide and pre-employment/job readiness and job search coaching to eligible clients preparing them for the US Job Market.
Employer Relations and Job Development
- Develop and cultivate long term relationships with area employers in order to identify appropriate employment opportunities for clients.
- Respond to Employer inquiries regarding recruitment and job opportunities.
- Assist clients and employers as necessary with post-placement issues and continuing employment needs.
- Assisting employers as necessary with job retention and support new refugee employees to overcome barriers to job placement.
- Monitor and track client job performance and wage levels.
- Ensure timely and accurate compliance to all reporting requirements, including database management, case noting, and file maintenance
- Participate in all program meetings, staff development activities, and other duties as assigned.
- Work as part of a team to provide comprehensive strength-based services to IRC clients through coordination of cases and effective communication between team members and departments.
- Comply with all policies, procedures and protocols of the agency.
- Training and providing guidance to volunteers recruited to support IRC’s mission.
- Other duties as assigned.
Key Working Relationships:
Position Reports to: Economic Empowerment Manager
Indirect Reporting: Site Manager
Other Internal and/or external contacts:
Internal: Economic Empowerment Specialist will develop working relationships with internal programming whenever needed. Position will have strong working relationship with Center For Economic Opportunity to ensure clients receive financial coaching services. Additional internal relationships include, Reception and Placement (R&P), Matching Grant (MG), Anti-Trafficking program and Alameda County employment program
External: Employment Specialist will have working relationships with local employers, service providers as well as other local stakeholders.
Education: A 4 year degree preferred with an emphasis in Social Work, International Development, Human Services, Psychology, Non-profit Management or an equivalent field of study.
Work Experience: Minimum of 2 years of related professional experience; Demonstrated experience with the US job search process, the ability to effectively coach clients through the nuanced process of securing employment, and job counseling, case management, and coaching.
Demonstrated Skills and Competencies:
- Understanding of local job market and growth industries desired
- Demonstrated success working and communicating effectively in a multi-cultural environment, flexible and able to manage pressure well
- Strong understanding of economic empowerment programs including job readiness and job placement
- Proficient in Microsoft Office applications (Word, Excel, Outlook)
- Very well organized and excellent reporting skills
- Experience working with refugees and/or low income populations preferred
- Self- starter with excellent problem solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively
- Strong ability to develop and maintain external partnerships
- Excellent communication skills. Ability to work as part of a multicultural team and to supervise volunteers and interns; Proven success achieving goals and working effectively with all levels of staff in a multi-cultural environment.
- Fluency in written and spoken English; Fluency in additional language relevant to current refugee populations preferred (Arabic, Farsi, Dari, Karen, Burmese, Tigrinya, Amharic)
Working Environment: Standard office work environment. Valid driver’s license required. Reliable vehicle with current insurance and the ability to travel regularly throughout the service delivery area.
Salary Range: $21-22 hourly