Background/IRC Summary: The IRC in Northern California was established in 1975 in response to the needs of the growing refugee population. Over the past 40 years the IRC has resettled nearly 60,000 clients in Northern California. Originally focused on reception and placement the IRC in Oakland provides a range of services including economic empowerment, immigration, community gardening, case management for foreign-born survivors of trafficking.
Job Overview/Summary: The IRC in Oakland’s Economic Empowerment department provides early employment, economic empowerment education, financial education/coaching and job readiness services to ensure clients achieve self-sufficiency and economic independence. The IRC in Oakland’s Economic Education program works to ensure that refugee adult clients have the skills and knowledge to become successfully employed, understand US financial systems, and in are economically independent. The Economic Empowerment Instructor provides programming focused on Vocational English as Second Language (VESL), employment search skills, job readiness and on the job training education, industry specific trainings in hospitality/ customer service and financial education through the ( IRC)’s Center for Economic Opportunity (CEO), which is designed to provide low-income refugee Adult clients with three core services —income support, employment, and financial education.
- Teach education classes related to VESL, TripAdvisor’s Hospitality Link Program, Job Readiness Training, Cultural Orientation and Financial Literacy workshops.
- Revise and update Economic Empowerment curricula including, VESL, job readiness training and industry specific materials including but not limited to Customer Service and Hospitality.
- Manage Educational programming schedule including student assessment tools and evaluation metrics.
- Ensure that programming and curriculum is linguistically sensitive and culturally relevant to client population.
- Compile program progress reports to funder as required.
- Manage student recruitment, attendance and retention to maximize program impact and meet program goals.
- Ensure classroom environment is welcoming to all participants and activities and materials follow core adult learning principles and participants are properly enrolled and files/database up to date.
- Ensure that program data regarding student attendance and progress is managed accordance with internal program framework and contractual obligations.
- Assist with analysis of student assessment data to measure program effectiveness.
- Work with Volunteer Coordinator to develop and maintain volunteer support for educational programming.
- Provide ongoing support and instruction to program interns and volunteers; serve as their primary point of contact.
- Participate in all program meetings, staff development activities, and other duties as assigned.
- Work as part of a team to provide comprehensive strength-based services to IRC clients through coordination of cases and effective communication between team members and departments.
- Comply with all policies, procedures and protocols of the agency.
- Training and providing guidance to volunteers recruited to support IRC’s mission.
- Other duties as assigned.
Key Working Relationships:
Position Reports to: Economic Empowerment Manager
Indirect Reporting: Site Manager
Other Internal and/or external contacts:
Internal: Economic Empowerment Instructor will develop working relationships with internal programming whenever needed. This includes Reception and Placement (R&P), Matching Grant (MG), Alameda County employment program and the Center Forfor Economic Opportunity (CEO).
External: Education Specialist will have working relationships with local service providers as well as other stakeholders.
Education: A 4-year degree preferred with an emphasis in Education, International Development, English, Psychology, Non-profit Management or an equivalent field of study. TESOL (or similar relevant) Certification preferred.
Work Experience: Minimum of 2 years of related professional experience; Demonstrated experience with Job Readiness Training, VESL, developing and facilitating educational programming for underserved populations. Excellent communication skills. Experience designing curriculum utilizing Adult Education core principles.
Demonstrated Skills and Competencies:
- At least 2 years of work experience teaching English for speakers of other languages to Adult learners required
- Experience working with adult learners from a variety of cultural and linguistic groups, and with multiple levels of English language skill required; work with refugee populations desirable
- Experience designing curriculum and integrating technology into teaching desired
- Able to think creatively and strategically to overcome barriers and develop new program models
- Excellent written, verbal, and interpersonal communication skills
- Highly organized, attentive to detail, responsible, and flexible: able to maintain responsibility for multiple tasks in the context of a diverse, fast-paced work environment and maintain composure under pressure
- Self- starter with excellent problem solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively
- Fluency in written and spoken English; Fluency in additional language relevant to current refugee populations preferred (Arabic, Farsi, Dari, Karen, Burmese, Tigrinya, Amharic)
Working Environment: Standard office work environment.
Salary Range: $21-22 hourly