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The Nepal, Sri Lanka and Maldives Country Management Unit (CMU) is hiring an Extended-Term Temporary (ETT) for its Country Office in Maldives. The Country Office comprised an Operations Officer assisted by the ETT. The Maldives country program is led by a Country Director based in Kathmandu and managed by a Country Manager based in Colombo. The ETT would be supervised by the Operations Officer, with overall reporting to the Country Manager, and would work under the mentorship of and in coordination with the Operations Officer in Male! The ETT will carry out a full range of tasks that may vary according to office needs and requirements and will be mainly responsible for providing general assistance to support current and anticipated country program activities.
Duties and accountabilities:
•Provides appropriate responses and directs clients/visiting missions to appropriate individuals for complex issues;
•Together with Operations Officer, develop appropriate online content related to the country portfolio and regularly update WB Maldives website and MV Twitter handle;
•Travel to project sites by request from the TTLs to consult with project beneficiaries on issues identified;
•Support the Operations Officer in the office monitor the media landscape and provide regular media highlights to the wider Maldives Country Team;
•Contribute to mission related discussions for project preparation and implementation;
•Assists internal and external clients with general inquiries and/or provides mentorship;
•Supports logistical coordination for workshops, conferences, retreats, learning events, sends invitations to participants and follows up on confirmation of attendance as necessary;
•Maintains an up-to-date database of Government officials, Donors, UN Agencies, Non-Governmental organizations, vendors and other institutions/persons regularly;
•Provides back up support to WB administrative staff with visa coordination and facilitation;
•Assists the CMU’s missions (CD / CM) and senior management/VIP visits from the headquarters to Maldives;
•Assists with travel arrangements where needed – mainly local field visits;
•Handles courier services and delivery of letters/publications to clients as and when required;
•Provides backup to the Operations Officer as needed.
•Bachelor’s Degree in a relevant discipline (in economics, finance, business administration, social science or other field related to development)
•Minimum 2 years of relevant experience
•Excellent command of written and spoken English and Dhivehi.
•Advanced computer skills and full proficiency in the use of relevant software applications.
•Technology and systems knowledge – Able to conduct routine work using basic software applications (Microsoft Office, Outlook) and appropriate technology and /or data base management systems.
•Project and task management – Demonstrates attention to details. Able to prioritize own work and complete assigned tasks according to directions within agreed timeline; seeks guidance in organizing non – routine tasks.
•Versatility and adaptability – Demonstrate ability and willingness to learn.
•Client Orientation – Demonstrates positive client service attitude; able to develop good working relationships with internal/external clients.
•Drive for Results – Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so.