The Director of Human Resources Operations (DHRO) is the main strategist for growing our people in processes, including the organization’s total rewards. The Director of HRO develops corporate plans for a variety of HR matters such as onboarding, payroll, salary & benefits, performance management system, compliance, and the general management of our international employees (expatriates and third country nationals).
The DHRO reports to the Chief of Human Resources and will be based in either our Washington D.C or Baltimore offices.
- Drive the strategy for the HR Operations division in line with the strategic plan of the HR department, improving processes, prioritizing activities, bringing innovation, and ensuring a strong and stable infrastructure to sustain organizational growth.
- Develop efficient & effective human resource management systems to support the design and implementation of quality programming overseas as well as in the US (headquarters).
- Develop specific programs to retain domestic and international high performing staff, ensuring an attractive and competitive compensation and benefits package, and eventually lead the strategy for total rewards.
- Oversee our HR Systems (ADP and SharePoint systems) and have strategic and operational oversight for payroll, benefits, immigration, programs, policy, process & compliance.
- Manage employment agreements, contracts with insurances and with consultants observing legal requirements and protecting Corus interests.
- Oversee all employee life-cycle phases (from the hiring process to separation) for domestic and international workforce, ensuring that all relevant policies are well communicated and implemented.
- Strengthen and modernize the delivery of high quality and timely HR support and services to staff, while developing cross functional collaborative partnership with managers, individual staff members and key stakeholders.
- Work in partnership with the People & Culture team to develop the capacity of supervisory staff in managing the performance management system.
- Oversee the implementation of a performance management system, proposing guidelines for salary increase and bonus program(s) for management’s consideration.
- Develop and manage the HRO annual budget in accordance with the HR department annual provision.
- Provide accurate and timely information about the workforce and key performance indicators to assess progress towards goals.
Compliance and Risk Management
- Review and ensure compliance to HR policies and procedures, coordinating the development of policies and handbooks for the US and international employees, and supporting their implementation and dissemination.
- Monitor administration to established standards and procedures. Identify opportunities for improvement and resolves any discrepancies.
- Maintain contact with legal advisor(s) to facilitate the acquisition of relevant work permits and visas to hire international employees.
- Track Audit reports. Lead the HRO team in developing and executing audit action points.
- Provide direction and supervision of the HRO staff, including preparations of job descriptions, monitoring, and providing feedback on performance, and providing coaching for performance
- Champion quality, productivity, and continuous improvement within the HR team.
- Lead and develop the Human Resources Department efforts by ensuring staff understand and apply HR best practices and Corus policy, and engaging staff to foster and implement a creative and productive workplace that actively promotes learning and staff development.
- Work in partnership with the International HR team building management capacities to ensure qualified and trained Human Resources staff across the country offices.
- The DHRO is a key member of the HR Leadership Team, providing high level recommendations on best practices, HR policies, initiatives, and HR strategies.
- Manage the HRO division to ensure quality services to all staff (Headquarters and International).
- Effectively identify and manage HR risks and opportunities.
- Approve new employees’ grade and salary.
- Review and release Payrolls for final approval.
- This position will supervise three employees: HR Generalist, Compensation Specialist, and International HR Manager.
- Representation of HR in working groups.
- Work on special projects as tasked.
- Other duties as assigned.
- Bachelor’s Degree in Human Resources, Business Administration, Industrial Psychology, or related field is required.
- Professional HR certification from a reputable body such as SHRM, CIPD or HRCI is preferred.
- Minimum of eight (8) years’ experience in domestic and international HR Operations, with at least 4 years working in the non-profit sector is a plus.
- Successful candidates must bring proven experience in Compensation, Benefits and Compliance managing an international workforce.
- Experience working in an international humanitarian organization overseas preferred.
- Demonstrated experience in HR functional areas, especially systems and people technologies, total rewards, and benefits.
- Broad knowledge and experience in employment law.
- Ability to work at all levels ‘ strategic, operational, tactical.
- Ability to lead, motivate and inspire a team to achieve superior results in all aspects of the HRO division.
- Excellent computer skills in a Microsoft Windows environment. Must include skills in a HR database management and record keeping.
- Demonstrated ability in reviewing and assessing data.
- Excellent written and verbal communication skills; able to connect with people at all levels of the organization and build relationships.
- Passion for building outstanding HR infrastructure and services, for enabling clarity and happiness at work for our employees, and for joining a fast-growing organization.
Corus International is an equal opportunity employer (EOE). As such, Corus makes employment decisions and provides equal employment opportunity without regard to an applicant’s or employee’s race, religion, color, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other basis protected by federal, state and local laws. If you need a reasonable accommodation in the application or hiring process, please notify Corus’s Human Resources department.