The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. The IRC has been working in Uganda for over sixteen years initially providing basic health services to those displaced by the war in northern Uganda back in 1998. The IRC’s health program has since expanded to serve populations in Acholi and Karamoja as well as South Sudanese refugees in Kiryandongo, Adjumani and Yumbe, offering screening and treatment for HIV/AIDS, malaria, pneumonia and other illnesses, emergency obstetric care (EmOC) and services targeting reproductive health and child survival, plus sexual and reproductive health outreach to empower and inform families. The IRC has progressively shifted focus towards strengthening the Health System and community based organizations (CBOs) in accordance with the Ministry of Health policies and guidelines
The IRC is seeking a Director of Health Service Delivery for an anticipated five-year, USAID/Uganda health service integration program in Northern Uganda. The purpose of the project is to increase the effective use of sustainable health services in the Acholi Region of Northern Uganda. The project is expected to contribute to measurable improvements in key population-based national health indicators and include activities for comprehensive regional health and HIV/AIDS programs. By responding to disease-specific burdens in respective regions and concentrating increased resources on specific interventions in focus districts, RHITES-N, Acholi is expected to provide a significant, measurable, and lasting impact on key indicators such as HIV and malaria prevalence; maternal, neonatal and child mortality; met need for modern contraception; and child development outcomes.
This position is subject to project award and funding.
The Director of Health Service delivery will be responsible for;
- Designing and leading initiatives to improve the capacity of districts, health facilities and their served communities to deliver high quality, high impact health interventions and services.
- Designing and leading technical understanding of initiatives that link HFs and communities and/or health referral networks to provide better access to essential services. Ensure a continuum of services that provide systematic referrals and counter-referrals between HF and community levels.
- Building an integrated vision amongst related components and diverse actors, focusing on achieving results in HIV/AIDS, TB, malaria, FP, MNCH and nutrition
- Enhancing linkages and referrals between the community and the facility to ensure a continuum of response in the delivery of health services
- Identifying obstacles and risks related to implementation of the health services results in a timely manner and suggest appropriate adjustments to the headquarters office and USAID
- Introducing high impact heath innovations for improved comprehensive and integrated health and HIV/AIDS services that take into consideration the need for strong health systems at all levels
- Leading the service delivery team to develop strategies to support key populations and those most vulnerable, particularly in high disease burden geographic areas
- Ensuring that all interventions and services are aligned and delivered according to the norms ,guidelines and priorities established by the MoH and PEPFAR/USAID
- Providing guidance and support as required, to the Ministry of Health (MOH), and PEPFAR/USAID in the development of policies that promote new technical ideas and identifies and track new opportunities.
- Review deliverables for completeness, accuracy, and implementation of continuous quality improvement initiatives
- Lead the development of the project strategic and operational plans, and oversee the development and successful implementation of the service delivery annual work plans.
- Lead project reporting ,analysis and use of strategic information
- Monitor program implementation, including internal and external client satisfaction, using quality assurance tools developed in collaboration with related programs within the project.
This position will report to the IRC Country Director and it is contingent upon the IRC being awarded funding. It is anticipated to begin in April 2017.
- Technical proficiency in integrated health program design, implementation, and M&E.
- Demonstrated experience managing similar projects involving management of multi-million dollar budgets/portfolios and coordination with multiple programs and partner institutions.
- Demonstrated knowledge and application of conflict sensitive approaches within project design.
- Knowledge and prior application of participatory methodologies.
- Strong leadership, analytical and organizational skills.
- Demonstrated ability to quickly assess priorities and effectively manage a variety of activities at a time while paying appropriate attention to detail.
- Excellent interpersonal skills and ability to interact professionally with donor, project stakeholders, in-country collaborators and staff at all levels of the organization. Proven ability to convene/chair high profile meetings and ability to productively interact with a wide range of organizations
- Skills in the area of results-based management and the use of M&E frameworks as a primary management tool.
- Understanding of USAID procurement processes and procedures.
- Strong MS Office skills, including Word and Excel.
- Strong written and oral presentation skills in English.
- Advanced degree in public health or a relevant discipline. Clinical training (MD or Nurse) preferred.
- A minimum of eight years of experience with progressively increasing responsibility in supervising and leading highly successful service delivery and technical assistance health and preferably HIV programs in diverse geographic locations.
- Demonstrated subject-matter expertise in two or more of the following areas: HIV, TB, maternal/newborn or child health, family planning/reproductive health, health service delivery, and public-private partnerships.
- Experience and expertise in designing and implementing successful facility and community based integrated health services.
- Depth and breadth of technical expertise and experience in designing and implementing high impact HIV and health services in Uganda or in a similar setting.
- Experience working in decentralized health and HIV service delivery within sub-Saharan Africa.
- Demonstrated expertise and experience in service QI approaches.
- Experience working with Ministries of Health at various levels in the health sector, and an understanding of their structures, systems and policies.
- Experience with youth and gender issues preferred, especially youth and gender perspectives on health service delivery.
- Experience in monitoring, evaluation and public health research.
- Demonstrated ability to build and maintain effective working relationships with donors, project stakeholders, in-country collaborators, and staff at all levels of the organization.
- Must be an effective public speaker; able to present to small groups as well as larger audiences that could include donors, partners and/or MoH staff.
- Excellent cross-cultural interpersonal skills. Proven ability to interact professionally with culturally and linguistically diverse staff, clients and consultants.
- Ability to travel within Uganda as required.
- Fluency in written and spoken English and demonstrated capacity to effectively communicate and document, including the writing of quality reports and detailed analysis of strategic information, using computer programs such as Word, Excel, Power-point.