Established in 1944, the WBG is one of the world’s largest sources of funding and knowledge for development solutions. In fiscal year 2015, the WBG committed $60 billion in loans, grants, equity investments and guarantees to its members and private businesses, of which $19 billion was concessional finance to its poorest members. It is governed by 188 member countries and delivers services out of 120 offices with nearly 15,000 staff located globally.
The WBG consists of five specialized institutions: the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for the Settlement of Investment Disputes (ICSID).
The global development community is at an auspicious turning point in history. Thanks to the success of the past few decades and favorable economic growth, developing countries now have an unprecedented opportunity to end extreme poverty within a generation. This is the vision of the WBG: to eradicate extreme poverty by reducing the number of people living on less than $1.90 a day to 3 percent by 2030, and promote shared prosperity by fostering the income growth of the bottom 40 percent in every country.
To achieve this vision, the WBG Board of Governors approved a strategy for the organization in 2013. This strategy leverages, for the first time, the combined strength of the WBG institutions and their unique ability to partner with the public and private sectors to deliver customized development solutions backed by finance, world class knowledge and convening services. The strategy has three components: (1) maximizing development impact by engaging country clients in identifying and tackling the most difficult development challenges; (2) promoting scaled-up partnerships that are strategically aligned with the goals; and (3) crowding in public and private resources, expertise and ideas.
The architecture underpinning the strategy and instrumental to its success is the establishment of fourteen Global Practices and five Cross-Cutting Solution Areas that, in concert with the WBG Regions, will design solutions that address clients’ most pressing developmental challenges, and ultimately, enable the WBG to meet its twin goals of eliminating extreme poverty and boosting shared prosperity.
Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty by 2030 and boosting shared prosperity in a sustainable manner by delivering transformative information and technologies to its staff working in over 130 client countries. ITS services range from: establishing the infrastructure to reach and connect staff and development stakeholders; providing the devices and agile technology and information applications to facilitate the science of delivery through decentralized services; creating and maintaining tools to integrate information across the World Bank
Group, the clients we serve and the countries where we operate; and delivering the computing power staff need to analyze development challenges and identify solutions. The ITS business model combines dedicated business solutions centers that provide services tailored to specific World Bank Group business needs and shared services that provide infrastructure, applications and platforms for the entire Group. ITS is one of three VPUs that have been brought together as the World Bank Group Integrated Services (WBGIS), to provide enhanced corporate core services and enable the institution to operate as one strategic and coordinated entity.
The Enterprise Architecture and Technology Department within ITS is looking for a dynamic technology visionary and proven leader who will be responsible for IT strategy, enterprise architecture and technology innovation. The Director, Enterprise Architecture and Technology is a newly created role; the position will report directly to the WBG Chief Information Officer and be part of the ITS senior management team. The Director will lead enterprise architecture, technology strategy and innovation for the VPU and a staff complement of 92 plus over 150 contractors, including several located offshore.
The Director of Enterprise Architecture and Technology leads the technology strategy, innovation and enterprise architecture to support the World Bank Group’s business objectives. The Department consists of three key units: Enterprise Services, Enterprise Architecture Services, and Technology and Innovation.
• Enterprise Services (ITSSM) architects, builds and operates common, enterprise-wide technology components and services, including computing and Storing on-premises and in the cloud, AWS and Azure/O365 platforms and services, Monitoring and performance testing of systems and applications, Identity and Access management, Integration and middleware services, e.g. Enterprise Service Bus, Workflow Management, etc.
• Technology and Innovation (ITSTI) provides a collaboration platform, knowledge hub and accelerator for the experimentation, prototyping and mainstreaming of cutting-edge technologies and innovative business models at the WBG. Collaborate with internal and external stakeholders to explore and scale new capabilities that will enable the Bank Group to fully harness the Digital Age to achieve its mission.
• Enterprise Architecture Services (ITSAP) provides Architecture Services, User Experience Management (UXM) services, and Knowledge and Governance functions, including: Impact Analyses and Architecture reviews, Application Architecture, Solution Blueprints, Reference Models, Design Patterns and Solution Guides, Enterprise Architecture Repository, DevSecOps pipelines, Technology Standards and Governance.
The Director reports to the WBG CIO.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 4 year term appointment.
As a senior member of the ITS management team, the Director, Enterprise Architecture and Technology is responsible for the duties and accountabilities below.
• Work with WBG ITS senior management team to establish the WBG’s technical vision and ITS strategic direction.
• Work in a consultative fashion with ITS MT and WBG business leaders, to advise on technologies that may improve WBG’s efficiency and effectiveness.
• Define and implement technology strategies to accomplish the WBG’s overall business strategy and ensure that outcomes meet expectations.
• Provide leadership in a fashion that supports the WBG’s culture, mission and values.
• Set and align ITS objectives with WBG business objectives, oversee how those can be achieved through technology, and measure the product/technology effectiveness.
• Lead analysis of technology market trends to determine their potential impact on the enterprise architecture and WBG business strategies and needs for future planning and potential implementation for the WBG.
• Lead enterprise efforts to speed the adoption of transformative and strategic technologies such as Cloud. Provide the know-how, experimentation space, convening power and guidance to deliver improved business solutions using new and emerging technologies such as Blockchain, Artificial Intelligence, Robotics, etc.
• Lead the program to develop, maintain and govern the enterprise architecture (EA) across the WBG. Define the EA process and architecture review process, and for leading the integration of those processes with related business and IT processes
• Manage the WBG’s Cloud Program Office, aligning security, technology and business process for a cloud first strategy.
• Identify organizational requirements for the resources, structures and cultural changes necessary to support the enterprise architecture.
• Lead the development and execution of a communication and education plan for the enterprise architecture.
• Align goals, metrics, and communication around planning and performance.
• Foster innovation and efficiency throughout WBG and ITS, working in a consultative fashion with ITS MT and WBG business leaders to leverage our technology.
• Participate as a key member of the MT in all manners of ITS decision-making and execution.
• Maintain current knowledge of technology landscape and developments
People Talent Management
• Models exemplary WBG leadership values and managerial behaviors and reinforces these qualities in the management team and staff.
• Along with and on behalf of the WBG CIO, contributes to and implements and monitors compliance with talent management, diversity and inclusion plans.
• Assists the WBG CIO to drive and inspire technical excellence within the VPU by creating an environment of learning and innovation that attracts and develops the best talent reflective of the diversity of our clients.
• Oversees and supports VPU management in developing and implementing appropriate strategies for global staffing, deployment, staff learning and development and career progression and talent and performance management.
• Manages the department’s budget to support the implementation of the VPU’s strategy.
• Ensures Management accountability for delivering the agreed upon work program through cost-effective use of resources (human and budget) within the agreed parameters and in compliance with internal WBG fiduciary and safeguard controls and policies, and ensures timely delivery and overall quality of the department’s outputs.
• Master’s degree with 15 years of experience or equivalent combination of education and experience in Computer Science or Engineering field with significant experience in the Information Technology arena, including management and strategic planning.
• Minimum 15 years of work experience in the IT field with ate least 10 years of experience in at least two IT disciplines (such as technical architecture, network management, application development, middleware, information analysis, database management or operations)
• Proven track record of success in a similar role or senior leadership position in software development and enterprise architecture at a large financial services organization preferred
• Strong leadership skills
• Thorough knowledge of technical processes and life cycle methodologies (Agile, DevOps) from project management to software development and execution.
• Prior record of solutions delivery through leading innovation and change management. Passion for driving change and strong track record for effective change management.
• Excellent interpersonal, written, and oral communication skills, including the ability to clearly communicate complicated technical topics to non-technical audiences.
• Ability to think and act strategically, proactively, and with demonstrably excellent judgement
• Strength in planning, organizational, and prioritization skills
• Strong knowledge management experience
• Knowledge of all components of holistic enterprise architecture
• Well versed in latest technology and industry trends, including Cloud, Mobile, Social Media, and Data Analytics
• Ability to rapidly comprehend the functions and capabilities of new technologies.
• Ability to influence decision makers through collaboration, education, and working partnerships. Ability to bring together differing opinions in a consensus driven organization
• Strong conflict resolution and negotiation skills
• Exceptional interpersonal skills, including teamwork, facilitation and negotiation
• Budget planning and financial management experience
• Ability to balance the long-term (“big picture”) and short-term implications of individual decisions.
Courage of your Convictions
Outstanding WBG managers demonstrate the confidence in their convictions and the integrity to express themselves to peers and superiors even if it is easier or more comfortable to refrain from speaking up. They have the confidence, balanced with humility and judgment, to operate with the intent of doing what is right for the WBG and its clients. Key themes include: confidence, resilience, agility, judgment and adaptability.
GI level description:
Takes on challenges in a very diplomatic way, seeing them as an opportunity for both personal and organizational improvement. Pushes back against one’s peers, manager and others higher in the organization, and clients, when necessary or in the best interests of the WBG mission and its clients. Advances bold ideas in the face of resistance (internal and external), especially when they are consistent with the WBG mission and values.
Leading the Team for Impact
Outstanding WBG managers focus on the WBG purpose and mission in order to provide on-going clarity and vision to their teams. They align capabilities and resources around the WBG mission. They create an energizing and empowering work environment where people are engaged and have the resources necessary to do their jobs, while holding team members accountable for results and improvement. Key themes include: building, focusing, constructing, empowering and aligning teams through clarity and resources.
GI level description:
Inspires through linking the vision of their department organization to the WBG mission.
Ensures that others buy into the vision through taking symbolic actions and reinforcing desired changes. Energizes through positive encouragement and reinforcement for thinking about possibilities of what can be done versus what can’t be done. Aligns people around the WBG mission as a way to focus people on the most critical priorities. Includes resolving competing priorities as they exist.
Influencing Across Boundaries
Outstanding WBG managers persuade, convince and create buy-in for ideas and initiatives in order to advance their own goals and strategies, consistent with the WBG mission and vision.
Key themes include: having a positive impact on others through varying sophistication of influence techniques, scope of impact and effective navigation through the culture.
GI level description:
Takes a broad view of the organization, seeking to influence across multiple departments in order to advance initiatives. Displays awareness and respect to other’s position when making a case for an opposing opinion. Anticipates other’s reactions, preparing responses and contingency plans in advance. Crafts an argument unique to the individual in order to gain buy-in and participation; engages the heart and mind of the individual by making one’s point of view relevant to them and by connecting with their emotions.
Fostering Openness to New Ideas
Outstanding WBG managers create open and innovative climates for the people around them.
They are transparent, open to divergent views and encouraging of these attributes in others.
They promote broad thinking and frank discussion, welcoming others’ input into the decision-making process, and they build on others’ ideas. Key themes include: openness, humility, true two-way communication, strategic thinking and the space to be innovative without negative repercussions.
GI level description:
Creates and models norms around how others should interact. Encourages and supports the people with whom they come into contact to embrace differences, create transparency and promote frank and respectful discussions. Changes systems or processes to encourage more open communication and to facilitate new ways of doing things.
Building Talent for the Future
Outstanding WBG managers build people’s capabilities for the future by supporting and leveraging the diversity of staff in terms of their race, gender, nationality, culture, educational and professional backgrounds. They create growth opportunities for others, encouraging them to stretch beyond their current experience or comfort zone. They provide ongoing feedback and development, including long term career development and mentoring, as well as hold their team members accountable for developing others. Key themes include: Supporting the growth of all staff to further their development technically, professionally and personally to better address clients and WBG’s mission.
GI level description:
Creates opportunities for development, such as full job change or project assignments (as appropriate for their career path) in order to grow their breadth of knowledge and or leadership capability; may include moving people to different groups or business units.
Makes the time to reach out to key talent to mentor them and determine their aspirations, both within and outside the immediate team, regardless of benefit to own self. Identifies future leaders in the organization and develops them over the long-term, incorporating building leadership and WBG specific behaviors. Prioritizes the development of diverse talent in order to ensure that the Bank’s staff is able to meet the needs of our clients both now and in the future. Holds team members accountable for providing development opportunities and activities for their people.
Lead and Innovate- Mobilizes the organization for innovation.
Deliver Results for Clients- Leads an organization that focuses on results for clients and impact rather than transactions or processes.
Collaborate within Teams and Across Boundaries- Takes accountability for collaboration at all levels of the WBG and with external partners.
Create, Apply and Share Knowledge- Drives a culture where knowledge is created, applied, and shared to strengthen WBG’s leadership role, development impact and to improve solutions for internal and or external clients.
Make Smart Decisions- Models decisiveness and accountability.