Position Title: Development Coordinator, Donor Engagement
Reports to: Senior Manager of Donor Experience
Location: Boston, MA
The Development Coordinator, reporting to the Senior Manager of Donor Experience, provides a variety of administrative and project support for the Donor Engagement team, which is responsible for implementing a comprehensive donor engagement strategy. The Coordinator’s responsibilities include supporting cultivation and stewardship events, coordinating donor travel to Partners In Health (PIH) sites, assisting with donor engagement activities, management of donor database entry, and providing general administrative support for the team.
Engagement Events and Activities: (55%)
- Supports stewardship and cultivation events, webinars, and other virtual experiences across all sectors of development. Tasks include, but are not limited to, venue search, invitation list management, mailing of event invitations, tracking RSVPs, producing materials for events (nametags, registration list, materials), coordinating travel for staff, assisting with invoice management and reimbursements, updating database, developing prep materials. May involve attending events.
- Provides administrative support for special events, including assisting and collaborating with event leads as needed for vendor coordination, event production, invitation and database management, fundraising streams, and other event deliverables.
Site visit coordination support: (20%)
- Facilitates individual donor site visit planning and follow-up, including preparing trip-specific materials, visit planning tracking, database data entry, meeting scheduling, coordinating travel for donors and staff, assisting with invoice management, and coordinating post-visit follow-up.
- Assists with overall program development, including but not limited to material development and production, visit request tracking and prioritizing, process streamlining, and visit program expansion and growth to additional PIH sites.
Database management: (10%)
- Ensures that the all events-related actions are uploaded and updated within the database and the Microsoft Teams platform in a timely manner.
- Acts as a point person for donor database updating for the Donor Engagement team.
- Stays current on best practices for recording and maintaining donor information in donor database.
Team support: (15%)
- Provides administrative support to the Senior Manager of Donor Experience, including assisting with invoice approvals and tracking, processing expenses, tracking credit card charges, assisting with travel booking, and scheduling meetings.
- Manages inventory of letterhead, stamps, nametags, PIH printed marking materials, etc.
- Supports stewardship activities for individual donors, including quarterly newsletters, annual reports, donor videos, mailings, and holiday cards.
- Bachelor’s degree or equivalent life experience and minimum of 1-2 years of related experience.
- Excitement and interest in the nonprofit fundraising field.
- Excellent writing and communication skills.
- Demonstrated competence to assess priorities and manage a variety of competing priorities in a time-sensitive environment and to meet deadlines with attention to detail and quality.
- Experience working collaboratively as part of a team, with strong interpersonal skills.
- Demonstrated cultural competency.
- Good judgment to represent PIH in a highly professional manner and ability to handle confidential information with discretion.
- Commitment to mastering a comprehensive understanding of the goals and objectives of PIH and of the PIH Development team and putting them into practice.
- Focused and motivated to learn and flexible to change.
- Solid computer skills in a PC environment with the capability to master new software applications and technologies in database management. Excellent skills in the functional use of Excel, PowerPoint, and Microsoft Word.
- Passion for social justice and commitment to the mission of PIH.
- Exemplary interpersonal skills; ability to collaborate effectively with culturally diverse staff across departments and countries.
Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the world’s leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governments’ efforts to build capacity and strengthen national health systems.
As of today, PIH runs programs in 11 countries (Haiti, Peru, Rwanda, Mexico, Sierra Leone, Liberia, Malawi, Lesotho, Russia, Kazakhstan, Navajo Nation), where it provides direct care to millions of patients, through public facilities and community engagement.
Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.