Position Title: CTC Human Resources Generalist
Reports to: CTC Human Resources Director of Operations
Position Type: Full-time, occasional nights/weekends, Temporary through December 2021
The Community tracing Collaborative seeks to perform COVID-19 contract tracing and related services to the residents of the Commonwealth of Massachusetts. Contract tracing is an important tool to break the chain of disease transmission, as someone may be unaware that they are a contact of a person with COVID-19. Contacts may have asymptomatic or mildly symptomatic COVID-19 and can unwittingly spread the virus in the community.
To support the Community Tracing Collaborative, Partners In Health (PIH) will hire, train and supervise a team of community contact tracing staff across Massachusetts. The aim of this will be to call every person diagnosed with COVID-19, gather their contacts, and proceed to call every contact in Massachusetts. In tandem with Commonwealth-wide effort to increase testing and improving communication and implementation of isolation and quarantine this will fortify efforts to control the pandemic in Massachusetts.
The CTC Human Resources Generalist is an employee advocate and face of Human Resources (HR) to CTC staff. The HR Generalist will apply empathy, consistency, and creativity as they provide responsive and values-aligned HR support, programs and services to the organization. They will provide outstanding customer service to the Partners In Health staff and ensure an exceptional employee experience.
The Human Resources Generalist will ensure that HR policies and procedures reflect the diversity and needs of the employee population. They will work closely with, and report to the CTC Human Resources Director of Operations.
- Manager employee relations
- Manage and coordinate compliance and employment issues; stay current on HR regulations
- Assist and educate managers with managing performance issues
- Manage HR administration and execution of HR programs
- Facilitate and coordinate employee onboarding, off-boarding, and orientation programs
- Partner with HR team to administer pre-employment processes, including background checks, offer letters, and data entry of personal and job-related information into HRIS
- Partner with HR team and other stakeholders to plan and run all company-wide staff meetings, trainings, and employee events
- Cultivate and promote a healthy organizational culture both internally and externally in alignment with the values and mission of the organization
- At least three years of experience in Human Resources supporting socio-economically diverse employee populations (mix of exempt/nonexempt, multi-shift employees preferred)
- Bachelors degree preferred
- Strong and proven experience as an employee advocate managing employee relations and investigations
- Strong organizational development skills; commitment to supporting and developing a diverse and inclusive workplace
- Experience developing and leading change management and training programs
- Able to translate complicated concepts and processes into simple language
- Strong customer service orientation
- Motivated self-starter who is comfortable working as part of team or independently
- Ability to manage multiple projects and meet tight deadlines
- Able to provide proficient knowledge of employee health and wellness benefits information
- Strong proficiency in using HRIS systems
- Verbal and written fluency in English
Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the world’s leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governments’ efforts to build capacity and strengthen national health systems.
As of today, PIH runs programs in 11 countries (Haiti, Peru, Rwanda, Mexico, Sierra Leone, Liberia, Malawi, Lesotho, Russia, Kazakhstan, Navajo Nation), where it provides direct care to millions of patients, through public facilities and community engagement.
Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.
Partners In Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.