Position Title: Cross-Site Mental Health Coordinator
Reports to: Senior Mental Health Program & Partnerships Officer
Employment Type: Full-Time
Position Overview: The Partners In Health (PIH) Cross-Site Mental Health Coordinator will be responsible for coordination and administration for the PIH Mental Health team on mental health program implementation across sites; training and curriculum development; communications; monitoring and evaluation; and partnerships both within and outside PIH as appropriate. The ideal candidate for this position will have a strong administrative or program management background; an interest or background in the field of global mental health; experience living and working in resource-limited settings; the ability to prioritize and manage multiple tasks to produce high quality outcomes; comfort with collaborating with culturally diverse colleagues; and basic familiarity with monitoring, evaluation, and learning principles. The Coordinator will report to the Senior Mental Health Program & Partnerships Officer. This is a full-time position based in Boston.
Cross-Site Coordination and Programmatic Support (25%)
- Coordinate activities of PIH mental health programs and teams to keep abreast of ongoing needs and liaise with various teams to ensure timely follow through of tasks, providing program management assistance when appropriate across Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Russia, Rwanda, and Sierra Leone.
- Contribute to strategic planning, operational documents, and reports for both Cross-Site and care delivery site-based use.
- Coordinate activities with other departments in the Boston Coordination Site, including Clinical, Clinical Operations, Strategic Information Systems, Marketing and Communications, Policy and Partnerships, and Development.
- Organize and coordinate cross-site mental health initiatives, such as the Cross-Site Mental Health Learning Collaborative, advisory groups, and knowledge exchange initiatives. Maintain and develop a cross-site resource library.
- Support with virtual and in-person international knowledge sharing workshops, capacity building initiatives, and conferences.
- Maintain and develop external dissemination materials about PIH Mental Health programs including website content, brief documents, infographics, presentations, and reports.
Training, Curriculum, and M&E Support (15%)
- Coordinate and support development of training, curriculum development, and e-learning initiatives and materials.
- Support data analysis, aggregation of key indicators and data sets across PIH Mental Health programs.
- Assist with data visualization to document the impact of PIH Mental Health programs.
- Communicate regularly with the field staff working on mental health activities, as well as with other key role players to ensure that the mental health program is well integrated and positioned for long term success, including providing ongoing accompaniment to our care delivery site program coordinators to build local coordination capacity.
- Coordinate meetings with Boston and site-based teams, maintaining a regular calendar by organizing participants, ensuring communication lines are prepared, developing meeting agendas, and coordinating visitors.
- Organize and disseminate materials about the Cross-Site Mental Health team.
- Communicate with and foster partnerships with visitors, volunteers, and external partners as appropriate.
- Provide administrative, financial, and programmatic support to field staff implementing mental health services or related activities.
- Organize travel, logistics, and agendas for Cross-Site Mental Health team members and site-based colleagues.
- Coordinate activities with other departments in the Boston Coordinate Site, including Finance, Human Resources, and Legal.
- Compile and submit relevant financial reports as required including overseeing expense reports and credit card reports. Assist with budgeting when appropriate.
- Assist with recruitment, contracts, and onboarding of new collaborators, consultants, and staff.
- Oversee administrative and coordination pieces of the Dr. Mario Pagenel Fellowship in Global Mental Health delivery including recruitment, travel, and other support.
- Support with administration of academic and hospital partnerships.
- Procure supplies for the Cross-Site Mental Health programs when needed.
- Bachelor’s degree required; MPH, MSW, MPA seen as an asset.
- At least 1-2 years of program coordination experience preferred. Experience living and/or working in resource-limited settings is preferred.
- Passionate about community building, sustainability and instilling a community-based approach to global mental health. Formal experience with public mental health services, program management, communications, data visualization is seen as an asset.
- Strong computer skills, including Microsoft Office Suite and team collaboration platforms.
- Formal experience with Adobe Creative Cloud, Esri ArcGIS/StoryMaps, Excel, CommCare, and/or PowerBI is strongly desirable.
- Proficiency in English required. Fluency/proficiency in Spanish or other languages seen as an asset.
- Ability to prioritize and take initiative on multiple and complicated tasks. Strong organizational skills and attention to detail in a fast-paced environment.
- Ability to collaborate effectively and contribute in a team setting. Exemplary interpersonal skills and ability to build relationships with a wide variety of constituents, culturally diverse staff across departments and countries.
- Ability to navigate through and problem solve within complex systems.
- Patience, a positive attitude, and flexibility a must.
- A strong commitment to social justice and PIH’s mission.
Partners In Health (PIH) is an international health organization relentlessly committed to improving the health of the poor and marginalized. PIH partners with local governments to build local capacity and works closely with impoverished communities to deliver high-quality health care, address the root causes of illness, train providers, advance research, and advocate for global policy change. PIH currently has implementation programs in Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Russia, Rwanda, and Sierra Leone. Through our partnership with Harvard Medical School and the Brigham and Women’s Hospital, we support a wide range of programs in dozens of other countries around the world.
Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.