Position Title: Program Associate
Reports to: Program Manager
Location: Gallup, NM
Position Type: Full-time; includes weekends and/or evenings as required
Community Outreach and Patient Empowerment (COPE) is a Native-controlled, community-driven non-profit 501(c)(3) entity based in Gallup, NM. COPE’s vision is to eliminate health disparities and improve the wellbeing of American Indians and Alaska Natives. The three areas of strategic focus for COPE’s work are:
- Improving health care delivery to Native families through community-based outreach and health systems strengthening.
- Increasing access to healthy foods and promoting food sovereignty in tribal communities.
- Strengthening local capacity and partnerships to bring about system-level change.
The COPE Program Associate will work closely with the Training and Outreach team, especially with the Senior Training and Outreach Specialist when creating training curricula and toolkits. The Associate will also update and modify existing curricula, and other capacity building tools in close collaboration with COPE program teams. This position focuses on capacity building of health professionals by supporting the development of training curricula and tools for clinicians, community health workers, and other staff members. This person will represent COPE in the local community and with stakeholders. This position is based on site in the COPE office in Gallup, NM, and involves travel across Navajo Nation.
The principal responsibilities of the position include:
Create and revise training curricula and other capacity building materials
- In collaboration with program staff and content experts, create and update training curricula and other capacity building materials for programs, including toolkits, facilitator manuals, participant handbooks, slide presentations, flipcharts, job aids, pre- and post-tests, and other participatory materials. This involves assessing needs, defining objectives, writing and editing content, tailoring content to the local context and incorporating site-specific protocols, conceptualizing content into the appropriate medium, and developing methods of assessment.
- Review and edit curricula and other tools to ensure consistent quality, content, methodologies, approach, and style as well as adherence to up-to-date emerging evidence.
- Ensure consistent developmental editing, copyediting, tagging, translation, and preparation of capacity building materials in collaboration with program team members, local content experts, translators, and graphic designers.
- Develop the online portal for access for relevant training materials.
- Maintain a resource library of all training curricula and training-related materials.
Lead and manage curriculum development/training projects
- Lead and manage the training plans and programs in collaboration with the program team and other stakeholders. Project management includes identifying and linking stakeholders, identifying project steps and stakeholder involvement, planning and managing project timelines, and overseeing the development, piloting, evaluating, revising, and scaling up of capacity building tools in collaboration with program teams working closely with Senior Specialists.
- Together with program teams and local stakeholders, develop materials that will be used to provide training on key COPE curricula for programs as well as implementation and mentorship guides.
- Represent COPE capacity building strategies, community driven approaches, and projects internally and externally to stakeholders at various levels and collaborate and build relationships with these stakeholders.
- Collaborate with the program leads and development team members to help shape project strategies, approaches, budgets, proposals, implementation, and evaluation of grant-funded projects.
Support capacity building of teams
- Support capacity and skills building COPE colleagues in training materials development, training implementation, and evaluation.
- Work together with the Senior Training and Outreach Specialist to carry out in-house trainings for staff and partners including, but not limited to, training-of-trainers, the basics of monitoring and evaluation, and project management.
- A Master’s degree in education, health education, public health or a related field.
- Local knowledge of Navajo culture and local Navajo health system
- Ability to reflect Diné values and be role model in positivity for partners and staff.
- Honesty, accountability, and transparency with a commitment to equity in Indigenous communities.
- Ability to exhibit a professional, positive attitude, empathy, and strong work ethic.
- Experience planning, implementing, and evaluating training programs and projects.
- Experience designing, developing, and editing professional-level training materials for adults in global health and resource-poor settings.
- Detail-oriented with the ability to work on multiple tasks.
- Demonstrated understanding of adult learning theory, interactive skill building, and appropriate methodologies for diverse communities and a variety of literacy levels.
- Excellent interpersonal and organizational skills; written and oral communication skills.
- Ability to work productively in highly collaborative settings while also able to function independently.
- Experience delivering training to a range of audiences (low literate adults, training of trainers, health professionals, etc.).
- Understanding of and respect for the chain of command.
- Ability to handle confidential information with discretion and professionalism
- Ability to speak, read, and write English
- Proficiency with computers and Office 365 required
- Favorable background check required
- Immunization documentation required
- Navajo language capability
- Experience in public health
- Affiliation with Navajo Nation and/or familiarity with Navajo Nation’s Chapters
- The Program Associate may at times need to work outside normal business hours to meet deadlines and fulfill job requirements and request from sites
- Must have own reliable transportation and be willing to use it for work travel as needed