Internews will disrupt and mitigate the flow of misleading, inaccurate or malign information for vulnerable populations affected by humanitarian crises during COVID-19, when the accuracy and timeliness of public health information and the quality of communication between communities and agencies that serve them is vital to health outcomes. Internews’ methodologies are part of the wider humanitarian Community Engagement and Accountability efforts and contribute to Risk Communication & Community Engagement (RCCE) efforts from health and humanitarian partners, by ensuring that community perspectives are captured to inform RCCE strategies and that concerns, rumors and questions are addressed with reliable information that comes from, and is created by, local media or other reliable information providers on a variety of both traditional and social media platforms. This approach galvanizes and supports local media, particularly those trusted and used by vulnerable communities experiencing humanitarian crises, to fully play their role as information providers, as facilitators of conversations within their communities, and as watchdogs and agents of accountability for responders and service providers. Internews will ensure that the work of humanitarian and health organizations is shaped by and responsive to the expressed needs of vulnerable communities and local contexts as the pandemic unfolds.
Internews is recruiting a Content Creator to support two-way communication with the population at risk for COVID-19 in the Philippines. The Content Creator will develop content to inform the public and humanitarian response agencies on COVID-19. Their primary effect will be to reduce panic about the virus by responding to hyper-local information needs that are not solely concerned with health behaviors, and can identify, discuss, analyze and mitigate rumors and misinformation related to COVID-19 arising at local levels.
The Content Creator will generate content for social media, traditional media and humanitarian agencies to distribute to individuals in need of information that responds to information needs identified by the project team. The Content Creator may create text, audio, video, infographics, data visualizations, or other formats of accurate and targeted “news you can use” for the affected population most at-risk for spreading false information or engaging in behaviors that increase risks for themselves and their communities.
Scope of Work
- Create relevant, fact-based content in multiple formats, including text, audio, video, infographics, data visualization, or other forms of online campaigns;
- Align content with insights and analysis produced by social media monitoring and information ecosystem analysis produced by the project team;
- Work with the project team to tailor content to various audiences, particularly online and on social media;
- Collaborate with journalists, influencers, bloggers and public health officials to develop evidence-based content;
- Manage online presence of the project as necessary;
- Deliver regular reporting to the project team;
- Perform any other duties as assigned by the supervisors.
- Strong knowledge of the local language social media ecosystem;
- Experience creating widely-distributed online content for journalism, humanitarian or public health purposes;
- Good speaking, reading, writing skills in English.
- Knowledge of the humanitarian communications, public health communications, and crisis response techniques considered an asset, particularly related to COVID-19;
- Video production and editing skills, photo editing skills are a plus;
- Graphic design and data visualization skills and knowledge of relevant software to produce infographics a plus;
- Strong software skills to ensure proper design and layout of regular reports;
- Self-motivated and used to working in fast-paced environments;
- Strong understanding of, and commitment towards, editorial values of the project.