TITLE: Central American Minor Intern
LOCATION: Elizabeth, NJ
DURATION: 4-6 months
BACKGROUND: The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 26 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home.
SCOPE OF INTERN WORK: In December 2014, the United States established an in-country refugee/parole program in El Salvador, Guatemala, and Honduras to provide a safe, legal, and orderly alternative to the dangerous journey that some children are currently undertaking to the United States. This program allows certain parents who are lawfully present in the United States to request access to the U.S. Refugee Admissions Program for their children still in one of these three countries. The Central American Minor intern is the primary point of contact for parents in Northern New Jersey who wish to initiate an application for this program. May also assist with Affidavit of Relationship (AOR) applications for non-CAM clients.
- Respond to inquiries about the CAM program and schedule intake appointments
- Conduct intake appointments and review documentation in Spanish, including birth certificates, marriage certificates and USCIS documents (under supervision of BIA accredited representative)
- Prepare Central American Minor Affidavit of Relationship (CAM AOR forms) using Cerenade.
- Ensure timely processing and submission of CAM AORs and back up documentation to IRC’s Headquarters. Track processing of CAM AOR through all stages of application.
- Follow up with parent applicants regarding case status and processing.
- Maintain proper boundaries with clients.
- Adhere to IRC policies, particularly those related to confidentiality and client privacy.
- Display sensitivity to cultural and personality differences of clients. Respect their beliefs and values.
- Perform reception duties such as greeting visitors to the office and connecting them to appropriate staff.
- Other related duties as assigned, including answering and directing incoming phone calls.
- Student will learn about refugee resettlement and AOR process
- Student will develop research, outreach and organizational skills
- Student will learn how to interact with multi-cultural and limited English speaking clients
- Undergraduate level studies in social sciences, international relations or a related field.
- Must speak and write English and Spanish fluently
- Arabic, Swahili, Dari, Pashto, French language skills are a plus.
- Excellent attention to detail and effective communication skills.
- Demonstrated ability to work effectively in a multicultural environment.
- Patience, understanding, flexibility, and an unceasingly positive attitude
- Willing to learn about IRC history, philosophy, global work, and local efforts.
- Willing to adhere to IRC volunteer and workplace policies.
This position reports to the Casework Supervisor
IRC leading the way From Harm To Home.