Founded in 1933, The IRC is a leading nonsectarian, voluntary organization providing relief, protection and resettlement services for refugees and victims of oppression or violent conflict. One aspect of the IRC is to provide assistance to refugees resettling in the US. The IRC has been resettling refugees in Sacramento, California, for over 30 years, providing reception and placement services to newly arrived refugees. The office provides numerous supplemental programs to assist refugees and IRC clients from their arrival and beyond.
Scope of Work:
The Caseworker provides assistance to refugees and other qualified immigrants to ensure the best possible resettlement experience and the achievement of client self-sufficiency. The Caseworker develops resettlement and/or self-sufficiency plans to match individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources based on client eligibility. The Caseworker operates under close supervision with moderate latitude for the use of independent judgment and initiative. This position reports directly to the Senior Resettlement Coordinator.
Responsibilities may include, but are not limited to:
- Ensuring the best possible resettlement experience for each client, from pre-arrival preparations and point of entry to successful acculturation. This may include assurance that appropriate pre-arrival services are in place (locating and securing suitable housing, purchasing housing essentials, furniture and basic food supplies, setting up utilities etc).
- Providing individualized and group orientations and supporting clients through social service referrals, medical access and advocacy services by assessing and evaluating each client’s distinct needs.
- Independently developing reasonable resettlement and/or self-sufficiency plans and timelines for each client and managing client expectations.
- Ensuring that clients are provided the basic tools necessary to meet their established short-term goals and objectives.
- Assessing and monitoring client progress at regular intervals to ensure progress on goals is made; designated resources are maximized; modifying initial resettlement plans and other case file documents as required.
- Ensuring compliance with case file management and reporting requirements; including timely data entry in hard-copy files and databases
- Travel regularly throughout the service delivery area (home visits, agency visits, service provider visits etc).
- Other related duties as assigned
- Undergraduate degree; ideally in Social Work or an equivalent field of study. Equivalent related work experience may be substituted;
- Minimum of 2 years relevant work experience (in addition to the above) in human services field; preferably in a non-profit or social services agency environment;
- Demonstrated success working and communicating effectively in a multi-cultural environment.
- Proven ability to contribute both independently and as a key team member;
- Self- starter with excellent problem solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively;
- Fluent in English, both spoken and written; ability to communicate in a refugee language strongly preferred;
- Proficient in Microsoft Office applications (Word, Excel, Outlook) and strong keyboarding skills and internet usage and research skills;
- Valid driver’s license, reliable vehicle with current insurance;
Willingness to occasionally provide services outside of normal work hours (evenings and weekends)