About the World Bank Group:
Established in 1944, the World Bank Group (WBG) is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions: the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for the Settlement of Investment Disputes (ICSID). With 189 member countries and more than 120 offices worldwide, the WBG works with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges.
ITS Vice Presidency Context:
Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty and promote shared prosperity in a sustainable way by delivering transformative information and technologies to its staff working in over 150 locations.
Our vision is to transform how the Bank Group accomplishes its mission through information and technology. In this fast-paced, ever-changing world, the formulation and implementation of the ITS strategy is an ongoing, iterative process of learning and adaptation developed through extensive consultations with business partners throughout the World Bank Group.
ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes: business enablement, by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients; empowerment & effectiveness, by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and resilience, by equipping the Bank Group to provide risk-based cybersecurity and robust data protection for a global network and a growing cloud platform.
Implementation of the strategy is guided by three core principles. The first is to deliver solutions for business partners that are customer-centric, innovative, and transformative. The second is to provide the Bank Group with value for money with selective and standard technologies. The third principle is to excel at the basics by providing a high performing, robust, and resilient IT environment for the organization.
The ITS External Solutions (ITSES) is a unit within the ITS Operations & Corporate department (ITSOC) that provides state-of-art information and technology applications to support communications with external audiences, donors, member counties and other key stakeholders. The unit focuses on modernizing the Bank’s digital engagement with the public, external clients, partnerships, and other stakeholders; as well as on managing the Bank’s development data resources and geospatial solutions. This includes support for the external website, Open Data, and more. We work with our clients to design solutions that help enable client responsiveness, improve organizational effectiveness, and manage risks. We are committed to delivering business solutions that deliver value for money while continuing to excel at the basics. We contribute to providing the Bank with an integrated digital platform that connects policies, processes, people, and knowledge across the institution in a holistic and staff-centric manner.
The Geospatial Solutions team within ITSES is looking for a talented and energetic technical architect for the future development of World Bank Geospatial Platform; as well as maintain current applications using the latest frameworks and technologies available to achieve desired business outcomes. Primary focus of this role will be to lead the technical development and implementation of innovative solutions for the geospatial platform with a focus on performance. You will work in a team with designers, geospatial developers, GIS Analysts to design, develop and implement innovative geospatial solutions.
The position requires a quality-focused and detail-oriented Business Analyst/ Project Lead with a demonstrated track record of providing solutions for high-priority business goals and strategic management decisions. The incumbent should be a skilled troubleshooter and problem solver with the ability to translate business processes and problem statements into requirements. The incumbent must be conversant with all stages of SDLC and be able to deliver results within tight timelines.
Essential Job Functions:
•Interface with the business client to understand business needs and requirements, and to help develop and maintain the client relationship.
•Build stakeholder consensus and ensure everyone is on the same page, in agreement, and can visualize the solution being proposed.
•Develop business cases, requirements, use cases, test plans, test strategies, test cases, and operational procedures and plans.
oDocument business processes and workflows.
oIdentify business and functional requirements by working with application end-users, and lead the collection, analysis, documentation, and coordination of those requirements.
oDesign and execute test cases for application development and implementation projects.
•Collaborate with IT professionals to determine if solutions currently exist (internally or externally) or whether new solutions are feasible to meet business requirements.
•Leverage rapid prototyping approaches to present as-is/to-be processes/workflows and rough designs of the proposed solution.
•Maintain a comprehensive chronological trail of requirements and agreements and actively contribute to the project change control process. Document and manage issues and actions.
•Provide overall support to ensure the successful design, testing, and implementation of applications that support the business unit, Also, provide support in developing training materials and conducting training.
•Document and manage issues and actions for IT applications and projects.
•Prepare and make presentations using MS PowerPoint and Visio to project stakeholders and management.
•Participate in the evaluation of new products or initiatives to determine the technology support required.
•Evaluate applications and IT environments, and analyze gaps between current and desired states.
•Propose recommendations based on industry best practices.
•Education: Bachelor’s degree in Computer Science, Information Systems, or Finance with a minimum of 4 years relevant experience or Master’s degree with 2 years relevant experience.
•Role Specific Experience: 2+ years of relevant technical and business work experience.
•Experience in defining and implementing technology solutions.
•Extensive experience as a Business Analyst.
•Extensive experience in gathering business requirements and developing functional specifications with special emphasis on use cases, defining test cases, and providing user training and support.
•Extensive experience with various system development lifecycle methodologies and tailoring the artifacts to those methodologies.
•Experience with Agile methodologies, Scrum Master will be plus.
•Strong process analysis skills and ability to suggest improvements for efficiency and effectiveness of solutions based on industry best practices.
•Knowledge of business analysis best practices (such as BABOK) and ability to effectively apply them.
•Advanced knowledge of specific business area, process, workflows, standards, and business practices.
•Proven conceptual, analytical, and judgmental skills.
•Excellent verbal and written communication skills and ability to communicate well with all levels, technical as well as non-technical stakeholders.
•Ability to work directly with clients and management without supervision. and to facilitate and navigate discussions with stakeholders to ensure clarity, prioritization, and consensus.
•Leadership skills and ability to work well with diverse team members, often in multiple locations.
•Ability to work with different points-of-view and lead the team to convergence, while always keeping the project objectives in sight.
•Strong presentation and facilitation skills.
•Excellent personal organization skills and ability to take things to closure without follow-ups.
Desired Skills/Abilities (not required but a plus):
•Knowledge of ITIL, service, and process management.
•Experience in project management.
Note: The selected person will be hired on a 2 years renewable Term contract which can be extended based on business needs and performance.
World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the World Bank and IFC, including our values and inspiring stories.