Function of the Position:
This position has full technical, financial, and compliance responsibility for a portfolio of projects addressing the environment sector and possibly other sectors in the Asia region. S/he ensures quality programming and achievement of development outcomes, client satisfaction, and is accountable for profit and loss performance of projects. S/he supervises Chiefs of Party (COPs) and is responsible for developing new business. Position requires approximately 25% international travel.
Roles and Responsibilities:
1. Director Functions
Oversees a portfolio of projects within DAI’s Asia region. Manages resources across this group and encourages team collaboration. Resolves or escalates issues; acts as advisor to Project Manager and Associate, as well as Chief of Party and field team on complex issues. Keeps Regional VP and Field Operations Manager (RFOM) informed of key management and technical issues on the project. Provides short-term management and technical assistance to field teams, and engages technical resources from Development Innovations team as needed. May serve as Acting COP. Executes authorities listed in Schedule of Authorities.
2. New Business
Significantly contributes to the development and implementation of USG’s New Business strategy. Regularly enters client and competitor intelligence in the Client Relationship Management (CRM) system, and participates in new business pre-positioning including reconnaissance trips, research, and trends analysis. Coaches and mentors staff on pre-positioning. Serves as a proposal champion or manager at least once per year, and additionally serves as a contributing writer and reviewer on other proposals across USG as required.
As supervisor of COPs, ensures that assigned projects deliver quality results, and that activities are designed and funds are expended to meet overall project objectives, contract deliverables, and indicator targets. Serves as sounding board for COP on strategic project decisions, and provides thought leadership. As necessary, supports project annual work planning, pause and reflect sessions, as well as conducting quality control for deliverables, quarterly reports, and/or annual reports, As applicable, engages DAI Development Innovations to optimize impact, apply global best practices including tools and techniques from other sector projects worldwide. Ensures that DAI captures technical achievements and lessons learned. Encourages cross-project learning with Development Innovations and throughout Asia to deepen development solutions that are locally relevant, successful, and sustainable. Provides short-term technical assistance (STTA) and New Business support to projects or geographies within the Director’s technical area of expertise. Attends and presents at conferences or working groups as required. Engages in on-going strategic recruitment efforts. Engages as needed in project level recruitment in support of short-term and long-term field team vacancies. Serves as a technical mentor for Project Manager(s) and Associates(s).
4. Project Management
Ensures that project field teams have the resources, expertise, and management plans in place to successfully meet and exceed client expectations. Through regular and informal check-ins, supports Project Managers to master their job functions, including communicating effectively, sharing progress updates, and escalating issues as appropriate. Maintains regular communication with COPs, and checks-in periodically with the client (including conducting two annual client satisfaction monitoring calls). Participates in Quarterly Project Reviews (QPR). Works with the COPs and Project Managers to manage adaptively and to develop corrective action plans, as needed. Engages DAI’s human resources department on field and home office team personnel issues as needed. May serve as start-up or close-down team leader. Develops a good working relationship with USAID clients and travels periodically to the field for management and/or technical visits.
5. Contract Management
Working with DAI’s contracts specialist and RFOM, reviews and approves all budget realignments, contract modifications, subcontractor scopes of work (SOW) and ceiling modifications, key personnel approvals and changes. Reviews and approves Statements of Work for subcontracts and advises on technical issues for all US based subcontractors and partners. Supports contractual compliance and understands the unique features of the contract.
6. Financial Management
Ensures that projects meet financial performance targets as established in project pipeline budgets and Estimates to Complete. Proactively works with team and RFOM to anticipate and prevent missed targets, non-billable expenses, key personnel vacancies, etc. Ensures that Project Manager and COP are taking appropriate corrective actions to address financial issues. Conducts financial reviews of portfolio with team, and tracks monthly invoices, understanding the causes of any major variances. Reviews technical justification and seeks Regional VP approval for “At Risk” Requests. Reviews and approves budgets and forecasts and ensures projections are reasonable/achievable.
7. Geography/Cross-DAI Support
Provides short-term coverage for Directors or Managers when they are traveling or serving as proposal manager or champion on a live bid.
8. Staff Management
Supervises and mentors two or more Project Managers and two or more COPs. Sets clear expectations, regularly provides feedback on an ongoing basis, and also conducts annual performance reviews and goal setting meetings. Responsible for ensuring all members of the project and field teams take any required training in a timely manner. Oversees professional development of assigned staff, and supports them to successfully carry out their SOWs. Encourages learning and knowledge sharing across the department and business unit. Oversees hiring process for new team members.
- Grade 11 : Minimum of 11 years of experience and a Bachelor’s degree; or 9 years of experience and a Master’s degree; or 7 years of experience and PhD.
- Grade 12 : Minimum of 13 years of experience and a Bachelor’s degree; or 11 years of experience and a Master’s degree; or 9 years of experience and a PhD.
- Grade 13 : Minimum of 17 years of experience and a Bachelor’s degree; or 15 years of experience and a Master’s degree; or 13 years and a PhD.
Additional Minimum Qualifications
- Knowledge of USAID Programs and Regulations.
- Minimum of 5 years of supervisory experience
- Excellent oral and written communication skills
- Demonstrated proficiency in client management
- Availability and willingness as needed to travel to DAI countries of operations, including Pakistan.
- Business Development experience with Proposal management, Championing or Writing USAID proposals
- Experience in one or more environment sector technical areas such as disaster risk reduction, urban resilience, water and sanitation, natural resource management, watershed protection, biodiversity conservation, etc.
- Long-term field experience in a developing country context in Asia.
- Regional experience/language skills relevant to Asia.
- Experience with strategic recruitment.
Supervisory Requirements: Supervises one or more Project Managers and Chiefs of Party.
DAI is an equal opportunity/affirmative action employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. EOE- Minorities/Females/Disabled/Veterans