Position Title: Associate Development Officer, Leadership Giving
Hiring Manager: Senior Manager of Leadership Giving and Donor Relations
Location: Boston, MA
The Associate Development Officer (ADO), Leadership Giving, will cultivate, steward, and solicit a dynamic portfolio of Leadership (mid-level) donors, defined as individuals giving between $1,000 and $10,000 annually in at least one of the past 2 fiscal years. Under the supervision of the Senior Manager of Leadership Giving and Donor Relations, the Associate will design and execute a personalized donor communications and solicitation strategy for this portfolio with goals of increasing retention and upgrading donors to the major gift portfolio. Collaborating within the Leadership Giving team as well as with the major gifts, planned giving and donor engagement teams, the ADO will work to reach as many discovery donors as possible to qualify, cultivate, and upgrade. The ADO will partner closely with the Associate Engagement Officer to coordinate stewardship and communication to the mid-level standard donors. The ADO will also work collaboratively within the development department, and with several other PIH teams, including communications, development operations, and country sites.
- Manage a dynamic portfolio of mid-level donors by working with the senior manager to design and execute a targeted cultivation, solicitation and stewardship strategy to enhance retention, grow revenue and improve donor advancement.
- Build a strong pipeline for the major gifts team by reaching out to qualify, solicit, and upgrade as many donors as possible.
- Work with the planned giving team to increase the number of legacy society members.
- Collaborate with the donor engagement, annual giving, and planned giving teams to align donor outreach strategies.
- Work closely with development program liaisons and site teams to draft and send relevant updates using email, mail and phone. Ensure donors are kept connected and up-to-date on the work at PIH. Determine new and effective ways to show appreciation for support and impact of gifts.
- Work closely with the Associate Engagement Officer to provide appropriate cultivation, stewardship and communication to the mid-level standard donors with the goal of increasing retention.
- Support the Leadership Giving and Annual Giving team in achieving their goals through donor outreach projects, such as calendar year end solicitation and stewardship outreach among others. Stay informed on PIH programs and projects to be able to discuss and share updates with donors.
- Develop a strong understanding of our donor database, Raiser’s Edge, to update and maintain constituent data. Design and produce customized and personalized donor communications materials to help nurture and strengthen mid-level standard donors’ relationship with PIH. Work closely with the stewardship team to help develop and facilitate production of new tools and materials.
- Bachelor’s degree (or experiential equivalent), 2-3 years’ experience working in a professional nonprofit fundraising environment or other related industry.
- Proven capabilities working with donors or clients, including experience soliciting gifts and executing donor stewardship and cultivation strategies.
- Excellent writing, communications and interpersonal skills.
- Solid computer skills in a PC environment. Excellent skills in the functional use of Excel, PowerPoint, and Microsoft Word; Working knowledge of Raiser’s Edge and/or experience with data management or CRMs a plus.
- Experience in customer service a plus.
- Demonstrated maturity and good judgment to represent PIH in a highly professional manner and ability to handle confidential information with discretion.
- Demonstrated competence to assess priorities and manage a variety of competing tasks in a time-sensitive environment and to meet deadlines with attention to detail and quality.
- Willing to travel domestically and internationally as needed (<10%)
- Exemplary interpersonal skills; ability to collaborate effectively with culturally diverse staff across departments and country.
- Commitment to social justice strongly desirable.
Partners In Health (PIH) is an international health organization relentlessly committed to improving the health of the poor and marginalized. PIH partners with local governments to build local capacity and works closely with impoverished communities to deliver high-quality health care, address the root causes of illness, train providers, advance research, and advocate for global policy change.
PIH currently has implementation programs in Haiti, Rwanda, Lesotho, Liberia, Kazakhstan, Malawi, Peru, Mexico, Sierra Leone and Navajo Nation. Through our partnership with Harvard Medical School and the Brigham and Women’s Hospital, we support a wide range of programs in dozens of other countries around the world.
Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.