The IRC Adult Education Programs provide refugees with opportunities to learn about a variety of topics and experience skills building activities which help them move from surviving to thriving. Adult Education comprises Cultural Orientation, Financial Education, Job Readiness, Vocational Education, and Vocational English Language Training. The Supervisor provides direct supervision over the related staff and Americorps/VISTAs engaged in the service provision. The Adult Education Supervisor oversees and guides volunteers and interns, who help provide much of the service delivery ranging from financial topics to job readiness activities and may also provide direct service provision in their absence. The program also oversees the Volunteer Income Tax Assistance Site (VITA). The Supervisor is primarily responsible for facilitating the recruitment of program participants, coordinating service provision, and outcomes tracking. Additionally, the Supervisor directs program development, specifically in the area of curriculum development, and reporting. The Supervisor will also take part in grant writing, as needed.
I. RECRUITMENT OF PROGRAM PARTICIPANTS:
- Coordinate training workshops regularly with entire team; Create training calendars and distribute to resettlement agencies and community organizations;
- Coordinate with other resettlement agencies and community-based organizations to do off-site trainings.
II. SERVICE PROVISION:
- Coordinate or lead training workshops, bringing in guest speakers and trainers when necessary; oversee interns and volunteers engaged in service provision;
- Coordinate tax preparation through recruiting and training volunteers, as well as preparing income taxes
III. TRACKING AND REPORTING:
- Collect appropriate documentation ensuring participant eligibility to receive services;
- Keep case files for program participants, when appropriate;
- Maintain electronic data systems;
- Write narrative reports and compile program data for reports; and
- Collect program outcomes data through participant surveys.
IV. CURRICULUM AND PROGRAM DEVELOPMENT:
- Develop and keep up-to-date curriculum for workshops, including handouts and teaching aids;
- Compile and keep up-to-date a referral list of local financial institutions and financial products;
- Assist Education Program Manager with grant-writing and other program development activities.
V. SUPERVISION AND STAFF MANAGMENT:
- Responsible for all human resource processes typically associated with supervising staff and overseeing staff work, including but not limited to: guide, coach, direct, communicate, hold meetings, create accountability, conduct performance reviews, etc.
- Other duties as assigned.
- Bachelor’s degree in adult education
- 3+ year of experience in adult education; preference for experience in Workforce Investment Act or Vocational English Language Background
- Previous experience in program coordination;
- Experience and/or certification with tax preparation strongly preferred
- Excellent cross cultural communication skills;
- Fluent in written and spoken English, bi-lingual in refugee language preferred;
- Ability to work independently.
- Detail-oriented strongly preferred.
Working Environment: Standard office work environment combined w/ standard classroom setting