Mercy Corps is prepositioning for the anticipated USAID RFA Regional Civil Society Program in Central Asia. Mercy Corps has been working in the region since 1994, implementing programs in food security, nutrition, conflict mitigation, maternal and child health, disaster risk reduction, agricultural training, infrastructure, microfinance, and community & economic development.
In the area of civil society and governance, Mercy Corps has successfully implemented 317 programs for a total of $634 million in funding over the past ten years globally. Guided by our Vision for Change Mercy Corps has partnered with and strengthened civil society at local, provincial and national levels to foster local ownership, participation and voice.
Mercy Corps is seeking an Adaptive Management & Senior MEL Advisor for the upcoming five-year USAID-funded program in Kazakhstan, Tajikistan, Uzbekistan, and Turkmenistan to strengthen civil society’s role in promoting greater public accountability through citizen advocacy bolstered by research and information access, mechanisms for interchange between CSOs and government, and a conducive enabling environment.
General Position Summary
The Adaptive Management & Senior MEL Advisor provides strategic guidance, vision, and management for successful monitoring and evaluation of the program. The Senior MEL Advisor oversees all MEL activities, provides technical direction and support, and ensures accurate reporting of results for program activities. This individual will support program performance requirements and includes engagement with and training of country-level M&E staff in adopting M&E best practices. The position will engage with field leadership to nurture and help develop an effective, impact-driven leadership culture.
Essential Job Responsibilities
M&E Technical Support
- Develop long-term MEL/Program Performance rollout/training plan and strategy.
- Support country teams remotely and in-country on developing and implementing Action Plans, ranging from program logic review, data collection, management and analysis.
- Work with M&E staff, program management and HQ support teams on building the culture of adaptive management, evidence, learning, and performance in each country.
- Conduct initial orientations and on-boarding of program M&E staff.
- Participate in regional program management trainings.
- Engage with COP and DCOP on leadership issues related to monitoring and evaluation and the relationship between M&E and program quality – including use of indicators.
- Conduct program quality reviews including implementation quality, meeting of minimum standards, quality of M&E data collection and analysis.
- Assist country teams make use of M&E data and contribute to evidence-based learning.
- As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
- Mercy Corps team members are expected to support all efforts toward accountability, specifically
to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
2 M&E Assistants and 2 MEL Officers in Tashkent, and Dushanbe.
Reports Directly To: Chief of Party
Works Directly With: Regional MEL program team, COP, DCOP, and HQ MEL team
Knowledge and Experience
- BA in international development or other relevant social science, MA preferred.
- 5-7 years of experience working in international relief and development programs, with at least four years focused on providing M&E technical support to field programs, and at least three years international experience.
- Demonstrated skill with program design, including assessments, proposal development, indicator selection and M&E planning.
- Experienced in training and capacity-building in person and remotely and fostering a collaborative relationship with field practitioners and management.
- Experience with data analysis and presentation using Excel, Access, and advanced data analysis and visualization packages. Additional software and technical skills (databases, mobile technology, GIS, and statistical packages) preferred.
- Experience designing practical and effective monitoring systems, including data and database management systems.
- Strong communication skills; able to work with a geographically dispersed team.
- Ability to speak regional/ local languages is strongly preferred.
The successful candidate will combine exceptional verbal and written communication skills with strong analytical skills and an interest in civil society. S/he will be an excellent thinker, communicator, multi-tasker and able to work in ambiguous situations and will also be tolerant and flexible, able to work in stressful environments and follow procedures. The successful candidate will be focused on team-building and capacity building of national staff and, as a team member, ensure the team produces top quality work. S/he will have or be prepared to rapidly develop a strong understanding of the cultural, political and religious environment in the region, and the ability to live and work successfully in those environments are essential.
Living Conditions / Environmental Conditions
The position is based in Almaty, Kazakhstan, and requires at least 25% travel (both within Kazakhstan and to program countries Tajikistan, Uzbekistan, and Turkmenistan) by plane and vehicle to field offices in environments that for the most part are secure. This position is not eligible for hardship and/or R&R benefits. The location is accompanied and secure. Housing is individual accommodation with complete freedom of movement in Almaty and other locations in the country for which no travel restrictions exist. Staff have access to good quality healthcare services in Almaty and access to reliable water and electricity services.
Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.